Cross Cultural Communications and Business Ethics
Added on 2020-05-16
11 Pages3323 Words91 Views
Running Head: Cross Cultural Communications 1Cross Cultural Communications and Business Ethics
Cross Cultural Communications 2ContentsOverview..........................................................................................................................................3Ans.1: Cross cultural communication issue.................................................................................3Ans.2: Cross cultural communication as an ethics issue.............................................................4Ethics in cross cultural communication....................................................................................4Ans.3: Need for developing internal communication..................................................................5Ans.4: Mean of cultural proficiency............................................................................................5Ans. 5: Individual differences......................................................................................................6Ans. 6: Competitive advantage....................................................................................................6Ans. 7: Comparison......................................................................................................................7Ans. 8: Differences that leads to misunderstanding.....................................................................8Ans.9: Obsession to overemphasize difference between different cultures.................................8Ans. 10: Example of stereotyping two different culture people..................................................9References......................................................................................................................................10
Cross Cultural Communications 3OverviewGlobalization has affected the business in varied ways. Business companies like multinational companies are adopting different working styles as they have workers from different background and culture. Now, it is important for the business companies to understand the cross cultural differences in the business activities. Based on the understandings, companies have to adopt proper communication methods in order to communicate with the people from different culture (Akam, 2011). The intercultural communication is important to deal with the cultural differences but at the same time, it is challenging for the companies to develop a synthesis in the diversity. This report provides answers of the given questions based on the reading of ‘The Rising Importance of Cross Cultural Communication in Global Business Scenario’. In order to make the business successful, it is important to focus on the cross cultural communication along with the associated culture, process of shaping a culture, issues and challenges involved in the cross cultural communication process etc (Cheney, 2011). Ans.1: Cross cultural communication issueIn the business, cross cultural communication is an issue as there are various cultural differences that may raise conflict and misunderstanding. Those conflicts or misunderstanding can different regions, nationalities and ethic group. Due to different communication patterns, cross-cultural communication is the business issue now. People have different communication styles, different attitude towards conflicts, different approaches for completing the task, diverse decision-making styles, diverse attitude towards disclosure, and different approaches to knowing.Effective communication with the people having different culture is very challenging. Communication problems sometimes drive some basic differences in values between cultures (Azziz, 2013). In order to operate effectively in the global market, it is crucial for the companies to communicate effectively. By the effective communication, companies are able to build strong relationships with other partners. But it is observed that there are organizational programs do not reach to the results due to the lack of effective communication and feedback process in the organization. Poorly managed communication in the organization is the cause of rumors and resistance among the employees (Kokemuller, 2017).
Cross Cultural Communications 4There are many big companies who have faced challenges in terms of cross cultural communication. For instance, Nokia, the largest mobile company has faced problem due to its communication habits. Along with this, company had faced immense crisis along with its partners at the global level. There are various cultural factors i.e. workforce diversity, various religious groups, customs and superstitions, and discrimination and these all are challenging for the cross cultural communications at the global level (Tripathi & Reddy, 2012). Ans.2: Cross cultural communication as an ethics issueCross cultural communication becomes an ethical issue when companies do business across the national borders. The perfectly acceptable rules or policies in one country for cultural reasons can be considered as unethical in another country. For instance, it is respectful for the business people to exchange the gifts and on the other hand, in some countries, giving the gifts isconsidered as bribery. Further, in the wealthy developed countries, very low wages is considered as unethical but in the developing countries, low wages is accepted if they are enhancing the living standards. Ethics in cross cultural communicationCulture of a country includes experiences and beliefs among the people in specific settings. The same individual can be the member of various cultures. It is understood that there may be ethical issue in cross cultural communication due to different culture and background. Learning ethical methods are helpful for professionals in understanding the conceptual framework that will guide them to become an ethical business communicator. The cross cultural communication is successful when both the parties understand the same information. In current business environments, effective communication skills are essential because of the highly informational and technological time. The understanding of ethics in the business is helpful in many ways which are discussed below:Maintaining a relationship with other party,Conveying the points without affronting to others,Well recognized value system, Providing accuracy of information, andAvoiding withholding important information
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