The Role of Culture in Performance Management at Maple Leaf Consulting

Running Head: PERFORMANCE MANAGEMENT
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Performance Management
Name
Institution Affiliation
Date

PERFORMANCE MANAGEMENT
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Performance Management
Culture is clearly defined as a strategic way of doing certain things with an aim of achieving the
set objectives and goals within a given social unit. Example is within a Professional Service Firm
(PSF) like Maple Leaf Consulting (MLF). In respect to PSFs managerial control systems, culture
has a main role of ensuring efficient and effective management control both to its internal and
external environment. Professional service firms outlines that the set of employees giving out
services to the customers are well trained to enhance both positive productivity within the firm as
well as maintain a good relationship with the customers. The services offered to the firms set of
clients should be in line with the set organizational objectives and to the level of stipulated
quality. Culture ensures that both internal and external environments of the firm are well
enhanced to ensure positive service delivery to the firms esteemed customers.
Maple Leaf Consulting adopts a clan organizational culture as clearly adopted in the narration.
Clan organizational culture means that the system followed while governing or rather managing
individuals within that organization has beliefs and values that mainly enhance mentorship and
nurturing among all the organization members other than encouraging competition between them
(Cameron & Quinn, 2011). This creates a corporate environment that positively enhances
consensus and shared common values and goals towards achieving the set organizational
objectives and goals. Adhocracy on the other hand is a form of organizational structure that is
highly flexible as it can be easily changed while need arises, it’s mainly adopted by formal
organizations with an aim of enhancing organizational profitability to ensuring development