Opportunities for Intelligent Tools in Customization Business Procedure

This report investigates the opportunities for intelligent tools and systems to be employed in the customization business procedure of ESTIMUS, an upscale furniture design company. It discusses the benefits of using intelligent tools such as digital dashboards, OLAP tools, and spreadsheet tools in improving performance, analyzing customer trends, and enhancing the overall customization process. It also highlights how these tools support businesses, consumers, and stakeholders.