debate

DEBATE

Front office functions within a variety of
accommodation services
 Front office department of hotel is being engaged
in interacting with consumers and solving their
regular queries.
 They are involved in taking and making payments
from them. This department is basically involved
in enhancing the consumer satisfaction and
experience.

CONT..
 Front office department of guest houses has the main
function of keeping the history of guest so that their
needs and demands can be fulfilled on timely basis.
 They also have the duty of registering the rooms for
guest. This helps them in enhancing the experience of
consumer. It is really necessary for growth of guest
houses.
 Front office department also have function to provide
guest with parcel and postcards which belongs to them.