System Analysis and Design for Desklib Online Library

This report provides a detailed analysis of the organizational background, time management plan, work breakdown structure, task sequencing approaches, and fact-finding for Desklib, an online library for study material with solved assignments, essays, dissertation, etc.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of the Student
Name of the University
Author’s Note

1
SYSTEM ANALYSIS AND DESIGN
Table of Contents
Task 1: Organizational Background................................................................................................2
Task 2: Time Management Plan......................................................................................................2
Task 2.1: Work Breakdown Structure.............................................................................................6
Task 2.2: Task Sequencing Approaches........................................................................................13
Task 3: Fact Finding......................................................................................................................13
Task 4: Organization Chart............................................................................................................14
Task 5: “AS IS” Process................................................................................................................15
Task 6: Report to Top Management..............................................................................................15
Objectives..................................................................................................................................15
Background................................................................................................................................16
Processes undertaken.................................................................................................................16
Scope..........................................................................................................................................16
Recommendations to the top management (CEO)....................................................................17
Bibliography..................................................................................................................................18

2
SYSTEM ANALYSIS AND DESIGN
Task 1: Organizational Background
The report is prepared for xyz.com which operates on the ecommerce business for selling
different products and service to the users. The organization currently uses an online retail
management software for recording some of the business information. The sales order are
managed manually and there is a need for the organization to automate the current business
process of the organization and reduce the effort of the employees working in the organization.
The challenges faced by the organization such as the competitors using more advanced
technology for attracting more number of customers and manage all the customer and the
product information from a single point. The organization current follows a traditional method
for the management of the business process and the employees use manual methodology which
can cause error and thus the manual system required to be removed for automation and
increasing the efficiency of the organization.
Task 2: Time Management Plan
Task Name Duration Start Finish Predecessors
Implementation of e-commerce
website for XYZ services
company
107 days
Thu 05-
04-18
Fri 31-08-
18
Project planning phase 15 days
Thu 05-
04-18
Wed 25-04-
18

3
SYSTEM ANALYSIS AND DESIGN
Meeting with project team
members
4 days
Thu 05-
04-18
Tue 10-04-
18
Project proposal 3 days
Wed 11-
04-18
Fri 13-04-
18
2
Development of agreement for
project
4 days
Mon 16-
04-18
Thu 19-04-
18
3
Identification of the
stakeholders for the project
3 days
Fri 20-04-
18
Tue 24-04-
18
4
Project plan approval 1 day
Wed 25-
04-18
Wed 25-04-
18
5
Web Designing 32 days
Thu 26-
04-18
Fri 08-06-
18
Gathering ideas for the design 5 days
Thu 26-
04-18
Wed 02-05-
18
6
Review Client feedback 4 days
Thu 03-
05-18
Tue 08-05-
18
8
Implementation of design
revision
6 days
Wed 09-
05-18
Wed 16-05-
18
9
feasibility study on the project 4 days Thu 17- Tue 22-05- 10

4
SYSTEM ANALYSIS AND DESIGN
05-18 18
Estimation of budget for the
project
6 days
Wed 23-
05-18
Wed 30-05-
18
11
Arrange meeting for project
kick-off
5 days
Thu 31-
05-18
Wed 06-06-
18
12
Final design approval 2 days
Thu 07-
06-18
Fri 08-06-
18
13
Coding 22 days
Mon 11-
06-18
Tue 10-07-
18
Development of the prototype 4 days
Mon 11-
06-18
Thu 14-06-
18
14
Database development 6 days
Fri 15-06-
18
Fri 22-06-
18
16
Code validation 5 days
Mon 25-
06-18
Fri 29-06-
18
17
Cross platform test 4 days
Mon 02-
07-18
Thu 05-07-
18
18
Optimization 3 days
Fri 06-07-
18
Tue 10-07-
18
19

5
SYSTEM ANALYSIS AND DESIGN
Building of web content 5 days
Wed 11-
07-18
Tue 17-07-
18
Creation of navigation
framework
2 days
Wed 11-
07-18
Thu 12-07-
18
20
Development of the content
site page
3 days
Fri 13-07-
18
Tue 17-07-
18
22
Development of user
experience
11 days
Wed 18-
07-18
Wed 01-08-
18
Documentation of the login
details
3 days
Wed 18-
07-18
Fri 20-07-
18
23
Project details update 4 days
Mon 23-
07-18
Thu 26-07-
18
25
Display presentation program 4 days
Fri 27-07-
18
Wed 01-08-
18
26
Analysis of the Project
requirement
12 days
Thu 02-
08-18
Fri 17-08-
18
Web application 4 days
Thu 02-
08-18
Tue 07-08-
18
27

6
SYSTEM ANALYSIS AND DESIGN
Identification of the hardware
and the software requirement
4 days
Wed 08-
08-18
Mon 13-08-
18
29
testing and review 4 days
Tue 14-
08-18
Fri 17-08-
18
30
Project closure phase 10 days
Mon 20-
08-18
Fri 31-08-
18
Risk assessment 4 days
Mon 20-
08-18
Thu 23-08-
18
31
Management of the quality 4 days
Fri 24-08-
18
Wed 29-08-
18
33
Final review 2 days
Thu 30-
08-18
Fri 31-08-
18
34
Task 2.1: Work Breakdown Structure
Activity
number
Start
date
Finish
date
Activity name Activity
description
Planned
action
Status
0 Thu 05-
04-18
Fri 31-
08-18
Implementation
of e-commerce
website for
XYZ services
Summary
task
Strategic
plan
Partial

7
SYSTEM ANALYSIS AND DESIGN
company
1
Thu 05-
04-18
Wed 25-
04-18
Project
planning phase
Starting of
the planning
phase
Action
plan
Completed
1.1
Thu 05-
04-18
Tue 10-
04-18
Meeting
with project
team members
For
identification
of the
requirement
Action
plan
Completed
1.2
Wed
11-04-
18
Fri 13-
04-18
Project
proposal
For approval
of the project
Strategic
plan
Completed
1.3
Mon
16-04-
18
Thu 19-
04-18
Developmen
t of agreement
for project
For legal
purpose
Strategic
plan
Pending
1.4
Fri 20-
04-18
Tue 24-
04-18
Identificatio
n of the
stakeholders for
the project
For assigning
roles and
responsibility
Strategic
plan
Pending
1.5
Wed
25-04-
18
Wed 25-
04-18
Project plan
approval
For string the
development
phase
Action
plan
Pending
2
Thu 26-
04-18
Fri 08-
06-18
Web
Designing
User
interactive
Action
plan
Pending

8
SYSTEM ANALYSIS AND DESIGN
design
2.1
Thu 26-
04-18
Wed 02-
05-18
Gathering
ideas for the
design
For making it
attractive
Strategic
plan
Pending
2.2
Thu 03-
05-18
Tue 08-
05-18
Review
Client feedback
For aligning
it to the user
needs
Action
plan
Pending
2.3
Wed
09-05-
18
Wed 16-
05-18
Implementati
on of design
revision
For making
the design
interactive
Action
Plan
Pending
2.4
Thu 17-
05-18
Tue 22-
05-18
Feasibility
study on the
project
For the
identification
of the risk
Action
Plan
Pending
2.5
Wed
23-05-
18
Wed 30-
05-18
Estimation
of budget for the
project
For creation
of project
funding
Strategic
plan
Pending
2.6
Thu 31-
05-18
Wed 06-
06-18
Arrange
meeting for
project kick-off
For informing
the
stakeholder
Strategic
plan
Pending
2.7
Thu 07-
06-18
Fri 08-
06-18
Final design
approval
Action
plan
Pending
3 Mon
11-06-
Tue 10-
07-18
Coding Strategic
plan
Pending

9
SYSTEM ANALYSIS AND DESIGN
18
3.1
Mon
11-06-
18
Thu 14-
06-18
Developmen
t of the
prototype
For reducing
the error in
the final
project
Action
plan
Pending
3.2
Fri 15-
06-18
Fri 22-
06-18
Database
development
For storing
the product
and customer
information
Action
plan
Pending
3.3
Mon
25-06-
18
Fri 29-
06-18
Code
validation
Testing the
codes
Action
plan
Pending
3.4
Mon
02-07-
18
Thu 05-
07-18
Cross
platform test
For running
the website in
different
devices
Action
plan
Pending
3.5
Fri 06-
07-18
Tue 10-
07-18
Optimizatio
n
For reducing
the waiting
time
Action
plan
Pending
4
Wed
11-07-
18
Tue 17-
07-18
Building of
web content
Strategic
plan
Pending
4.1 Wed Thu 12- Creation of For Strategic Pending

10
SYSTEM ANALYSIS AND DESIGN
11-07-
18
07-18
navigation
framework
connecting
the different
webpages
plan
4.2
Fri 13-
07-18
Tue 17-
07-18
Developmen
t of the content
site page
To guide the
user
Action
plan
Pending
5
Wed
18-07-
18
Wed 01-
08-18
Development
of user
experience
To attract
more number
of users
Action
plan
Pending
5.1
Wed
18-07-
18
Fri 20-
07-18
Documentati
on of the login
details
For
administrative
purpose
Action
plan
Pending
5.2
Mon
23-07-
18
Thu 26-
07-18
Project
details update
For analyzing
the progress
of the project
Action
plan
Pending
5.3
Fri 27-
07-18
Wed 01-
08-18
Display
presentation
program
For informing
the
stakeholders
Action
plan
Pending
6
Thu 02-
08-18
Fri 17-
08-18
Analysis of
the Project
requirement
For
arrangement
of the
resources
Strategic
plan
Pending
6.1 Thu 02- Tue 07- Web To interact Strategic Pending

11
SYSTEM ANALYSIS AND DESIGN
08-18 08-18 application
with the
online
customers
plan
6.2
Wed
08-08-
18
Mon 13-
08-18
Identificatio
n of the
hardware and
the software
requirement
For
deployment
of the web
server and the
database
server
Action
plan
Pending
6.3
Tue 14-
08-18
Fri 17-
08-18
Testing and
review
For
establishing a
secure
connection
with the user
Action
plan
Pending
7
Mon
20-08-
18
Fri 31-
08-18
Project
closure phase
Action
plan
Pending
7.1
Mon
20-08-
18
Thu 23-
08-18
Risk
assessment
Identification
of the risk
Strategic
plan
Pending
7.2
Fri 24-
08-18
Wed 29-
08-18
Management
of the quality
Reduction of
the errors
Strategic
plan
Pending
7.3 Thu 30- Fri 31- Final review Hosting of Action Pending

12
SYSTEM ANALYSIS AND DESIGN
08-18 08-18 the website plan
Task 2.2: Task Sequencing Approaches
Task 3: Fact Finding
Utilizing the fact finding the different problems with the current business process is
analyzed and the improvement strategy is implemented for meeting the requirements. There are
different approaches such as interviews, observation, research and its description is given as
follows:
Interviews: It is used for the gap analysis and identification of the organizational strategy
used by the business organization to reach the customer.

13
SYSTEM ANALYSIS AND DESIGN
Questionnaires: It analyzes the requirement of the organization and used as a feedback
for the improvement of the current project.
Document review: The It is used for the analysis of the quality and the errors in the
project by comparing it with the successful information system available in the market.
Observation: The progress of the project should be observer for identification of the
change in the requirement and align it with the current needs of the organization.
Research: Data is collected from different sources for using it in the development of the
ecommerce platform for the organization.
Task 4: Organization Chart

14
SYSTEM ANALYSIS AND DESIGN
Task 5: “AS IS” Process
From the As Is process diagram it is identified that the sales orders are manually handled
and the employee’s needs to manually check the orders for creating a correlation with the
business rules of the organization. The employees needs to manually input the customer details
and the order details in the information system for the management of the data. The
implementation of warehouse automation can resolve the issues and help the organization to
maintain a record of their stock.
Task 6: Report to Top Management
Objectives
Creating a strategy for the treatment of the online networking and stick at the
arrangement. For processing the orders in the warehouse the orders needs to pass through the

15
SYSTEM ANALYSIS AND DESIGN
warehouse and thus reduce the manual effort of the employees for the management of the details
of the orders.
Background
After checking the order the information needs to be processed in the information system
of the organization. The current business rules of the organization is evaluated for checking the
order manually and creation of pick list. The implementation of the automation process would
help in reducing the effort of the employees for cross referencing the business information
system and maintaining the availability of the product. More information about the product such
as product location and details can be maintained with the implementation of the automation
process.
Processes undertaken
 A notification is sent to the warehouse by the employees for the orders that are required
to be processed.
 The pick list is used for manually checking the order such as item location and
availability of the stocks
 The pick list is printed by the employee and find the product if it is available in the
warehouse stock
 If the product is found it is sent for package and shipped to the customer.
Scope
The ecommerce market is current growing and the organization faces different types of
issues while maintaining the organizational information. For gaining the leading position in the
market the organization needs to identify the risk at an early stage and prepare a risk mitigation

16
SYSTEM ANALYSIS AND DESIGN
plan for handling the risk associated with the current business process of the organization.
Different encryption algorithm must be used and private clouds should be used for storing the
sensitive organizational data from securing the information from external access. The leakage of
the information can cause a huge loss for the organization and thus the database needs to be
secured from illegal access and secure the customer information for successful deployment of the
ecommerce platform.
Recommendations to the top management (CEO).
It is recommended that a sub process of order shipment should be created for shipping the
product to the right destination and maintaining a transparency with the customer. The
information system should be designed to get all the details of the shipment and store it in the
database such that it can be shared with the customer. The sharing of the shipping information
helps the customer to track the orders and improve the loyalty of the customer for the business
organization.

17
SYSTEM ANALYSIS AND DESIGN
Bibliography
Anbari, F.T., 2018. Innovation, project management, and Six Sigma method. In Current topics
in Management (pp. 111-126). Routledge.
Bromiley, P., McShane, M., Nair, A. and Rustambekov, E., 2015. Enterprise risk management:
Review, critique, and research directions. Long range planning, 48(4), pp.265-276.
Chaffey, D., 2015. Digital business and E-commerce management. Pearson Education Limited.
Dennis, A., Wixom, B.H. and Tegarden, D., 2015. Systems analysis and design: An object-
oriented approach with UML. John wiley & sons.
Gupta, A.K., 2017. Response spectrum method in seismic analysis and design of structures.
Routledge.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education
India.
Muller, R., 2017. Project governance. Routledge.
Phillips, C.L., Nagle, H.T. and Chakrabortty, A., 2015. Digital Control System Analysis &
Design. Pearson Prentice Hall.
Pollack, J. and Adler, D., 2016. Skills that improve profitability: The relationship between
project management, IT skills, and small to medium enterprise profitability. International
Journal of Project Management, 34(5), pp.831-838.

18
SYSTEM ANALYSIS AND DESIGN
Pollack, J. and Adler, D., 2016. Skills that improve profitability: The relationship between
project management, IT skills, and small to medium enterprise profitability. International
Journal of Project Management, 34(5), pp.831-838.
Rainer, R.K., Prince, B. and Watson, H.J., 2014. Management Information Systems. Wiley
Publishing.
Valacich, J., George, J. and Hoffer, J., 2014. Essentials of systems analysis and design. Prentice
Hall Press.
Yuen, E.C., 2017. The Relationship Between Risk Factors And Profitability of SP Setia Berhad.