Diversity Policies for Organisations

This assessment focuses on planning and developing policy on diversity. It includes tasks such as researching diversity trends, consulting with stakeholders, and developing and revising policies. The assessment also explores the benefits of diversity and reviews diversity policies from similar organisations.

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A S S E S S M E N T 2 – S I M U L A T I O N
In this assessment, you will undertake a number of tasks associated with planning and developing policy on
diversity. In this simulation, you will perform the following actions:
 plan and research issues on diversity
 consult with stakeholders on diversity issues and options
 develop policy
 Launch and revise policy.
Task 1: Research Diversity
In this task, you will review the current trends with diversity in the external marketplace followed by a
review of the potential benefits to organisations. You will then identify polices on diversity from similar
organisations and then make recommendations to stakeholders on the priority areas for policy development.

1.1 Analyse existing practices and information relating to diversity
R1. Identify and explain seven internal facts in relation to diversity within WTA
There are various external factors which impact the working of WTA as diversity firm. Some of these
factors are mentioned below:
Innovation: Innovation is that internal factor which directly impacts the diversity within the
organisation. This can be seen from the example of WTA, where organisation is performing innovative system
to increase the contribution of women within the organisation so that it can improve its productivity as well as
facilitate innovation because women's are more innovative and bring innovative ideas within the organisation
which directly impact the performance of the firm. This will also improve the creativity within the organisation
and will help in mental development of different employees by maintaining diversity and firm with the
encouraging women by increasing their contribution.
Employees: Employee within the organisation play major role in internal factors related to the diversity
within the WTA, this is because organisation is performing with diversified work force which is helpful to the
organisation in managing different functions as well as using a training and development programs within the
firm so that it can achieve effectiveness in both males and females workers on different jobs to achieve the
positive outcomes as well as bring innovative idea within the organisation. Effective training and development
program help the organisation in achieving its goals and objective because trained workers will perform
effectively on different jobs and achieve the best possible outcomes.
Company culture: Company culture is also internal factors which impact the diversity of the
organisation. In relation to WTA, organisation is performing at larger level where it is required to maintain a
proper culture within the firm because by use of positive culture within the firm organisation can easily promote
the conflict free environment where the diversity within the organisation can be maintained. for this
organisation use different policies related to conflict management where manager try to solve conflict by
personal interaction and increase the tradition and heritage culture within the organisation.
Productivity: Productivity within the organisation also a factor which impact the diversity within the
organisation. This can be seen from the example of WTA, where organisation follow effective diversity within
the form so that it can manage different employees according to the needs and requirement of the organisation
and fulfil its obligation by identifying their skills and ability and increasing the productivity by managing their
skills and ability according to the requirements of the task. Diversity play important role here by managing the
individuals according to their abilities where women are signed with the works which require less physical
performance where men are a signed with the work which require high physical requirements.
Structure: Structure also impacts the organisation diversity program internally because diversity is
directly dependent on the structure followed by the organisation. In context of WTA, organisation is following
flexible structure which promote diversity within the organisation because changing policies and procedures
within the firm will directly impact The functioning of different individuals within the organisation as well as
also helpful in maintaining working conditions favourable to both kind of workforce. This will increase the

chances of success within the organisation and maintains a working environment which can be helpful in
developing effective communication and achieving the goals and objective.
Physical and Mental Disabilities: Physical and mental disabilities are also internal factors which
impact the diversity within WTA, this can be seen that there are various organisation policy which are followed
by the firm to manage the physical and mental disability of different individuals related to their health
conditions. health condition impact the performance of an individual directly because if a person is healthy then
it will work with maximum productivity within the firm as well as chances related to conflict because of change
in interest will also be decreased. This enable organisation to improve its functioning and maintain up diversify
its workforce which is managed accurately.
Generation Gaps: Generation gap is also internal factors which impact on the organisations
performance related to diversity within the firm. A firm can manage diversity by reducing the generation gap.
In relation to WTA, organisation follow different policies where it recruiter both new and all employees so that
form can manage the talent within the organisation by combining the effort of old employees and new
employees. By this combination organisation will achieve its goals and objective because old persons have
great experience and new people have energy to perform within the organisation for achieving the goals and
objectives.
R2. Identify and explain seven external facts in relation to diversity in the Australian workplace
Government policy: Diversity within the organisation is directly impacted by the external factors
related to the government policies which can be seen within the Australian work place like Master builder
Australia. Master builder Australia is also facing various challenges to diversity within the organisation because
Australian government of the policy of no discrimination where organisation has to employ both male and
female staff within the firm. This directly impacts the diversity within the firm because organisation has to
adopt the policy of employing both male and female for different jobs.
Investor: These are also important part of the fact related to the diversity which impacts the diversity
externally. This is because diversity is directly related to increasing the productivity within the organisation by
managing the conflict and resources in an appropriate manner so that each and every individual can work within
the organisation. This will directly impact the investors’ interest within the firm and lead to influence of
investor on the diversity. If organisation following new and innovative concept then it can attract large number
of investor within the firm which will help company in running it's different operations and will also increase
the trend towards the managing diversity within the firm.
Creditors: These are also the factor which impact on the organisations diversity concept because these
are those external factors which are directly related to the organisation to supply the goods and services to the
firm for producing and functioning different operations. It is liability of the manager within the organisation to
maintain proper environment for the creditors and for managing this organisation has to maintain a diversify
their workforce which can work in the direction of satisfy the needs and requirements of creditors and

maintaining them for a longer period of time within the firm so that I can achieve the benefit of low-cost raw
materials and singular supply chain.
Economic conditions: It is also the factor which impact externally to the diversity of within the
organisation. This can be seen from the example of Master builder Australia which is performing at global level
but also has its outlet in Australia. Economic condition of Australia is in favour to the management of diversity
within the organisation where both men and women are well educated which health organisation in hiring
employees from both background and maintaining the diverse organisation by adopting different cultural
employees within the organisation.
Social trends: Social trends are also the external factor which impacts the organisation directly and
externally because there is continuous change within the social factors within the economy of Australia. Due to
these changes organisation has to make policy according to it where a form has to adopt the diversity concept to
identify the different friends related to both kind of workers as well as identification of cultural values within
the society so that it can identify different individuals needs and requirement and take decision according to
their needs and requirement.
Technological changes: Changing technology also impact the diversity within the organisation
externally because due to continuous changes within the technology and adoption of new methods organisation
is going to word a new and developed concept of equality and Diversity within the organisation. Because of
continuous development within the technology in the role of female worker within organisation is increasing
continuously which can be seen from the example of test where it used hundred per cent women staff in in
building departments. This is because there is no requirement of physical strength for payment section and
using of new and innovative technology like automatic payment pending weighing machine will help the
employees in reducing their workload as well as working without any physical involvement.
Environment factors: It include change in climate as well as pollution also impacting the diversity
within the organisation this is because organisation has to adopt different kind of tools and techniques which
can impact within the environment. maintenance of diversity is also important factor within an environment
factors because organisation has to use different kind of tools and methods which can help in maintaining
diversity because continuous changes within the environment is also impacting on the heredity of individuals
where the involvement of female staff is continuously increasing with physical task. This force organisation to
use diversity concept
1.2 Identify potential benefits of diversity and analyse in relation to business objectives
The benefits of a diverse workforce:
 Bring innovation: Diversity within the workforce bring innovation within the organisation this is
because it includes different talented people who belong from different backgrounds. By maintaining the
diversity culture within the organisation innovation can be used by attracting large number of
individuals who have innovative ideas and help form in achieving its objective.

 Improve culture: By using the concept of diversity within the organisation of firm can also get the
benefit of improvement within the culture. This is because by the help of diversifying workforce form
can easily establish interaction between different peoples to know about their cultures and values and
maintain a proper working environment.
 Bring productivity: Diversified work force also brings productivity within the organisation. This is
because by the help of diversify the workforce organisation can achieve its objectives related to
management of each and every individual. Talent within the organisation which directly improve the
productivity because talented people work in an efficient manner by using resources and effective way
and utilising each and every resource efficiently.
1.3 Access diversity policies from similar organisations and review for relevance to own organisation
Identify two external policies on diversity:
Summary of the organisation
Master builder Australia is an Australian organization similar to WTA which is operating at global level
within construction industry. Company also performing its function within Australia where company always
believes in managing diversity within the work force so that it can achieve the goals and objective by
maintaining the culture and values as well as hiring employees from the local area for maintaining the talent and
using the resources in an appropriate manner.
Summarise the content of the policies
Master builder Australia follow to kind of policy to maintain diversity within the organisation these policies are
discussed below:
 Hiring local employee: The best strategy to implement diversity at workplace is to hire the local
employees. This will help the organisation in using the local employee’s combination of employees
from the area where the organisation belongs. This help organisation in maintaining the diversity within
the workplace firing local employee will help the organisation achieve goals related to managing
diversity within the workplace because local employee will belong from different cultures and
backgrounds which will die in directly impact on the diversity within the organisation and maintained a
proper diversified organisation.
 Increasing women participation: Master builder Australia also adopted a policy to increase the
women's participation in different activities and operations performed by the organisation. For this
reduced 30% of reservation policy for the women on different jobs within the organisation. Women
participation is also method which can be adopted for increasing diversity concept within the
organisation we are organisation must adopt the policy to reserve 30% jobs for the women's which
doesn't require any physical work and can be used to maintain the environment within the organisation
where both males and females can work together by establishing a better and cooperative environment.

How these policies relate to WTA
It is recommended to WTA that organisation can also add of these policies where it can increase the
participation of the women's as well as other of the policy of hiring local employees by increasing its operations
so that it can maintain the talented employee with diversify their workforce.
WTA can also use these policies within the organisation because it is a similar organisation which is
performing in the similar industry by establishing a proper Framework for managing diversity within the
organisation.
WTA is also following a property stats related to the management of women within the organisation so
that it can manage workplace diversity.
1.4 Consult key stakeholders about their requirements for a diversity policy
The policy which is made for diversity is important for organisation for success as well as growth in
future period of time. Therefore there are different policies in relation to diversity which is made by the
company that is going to be mentioned below. Therefore it is a time to communicate the policy in relation to
diversity to its stakeholder full stop there are various stakeholders such as government customer employees as
well as CEO of company. But here in the organisation want to communicate with it is stakeholder such as
customer as well as CEO of organisation for taking appropriate decisions in future period of time. Customer
here in the manager of organisation adopt different kind of promotional tools such as advertisement sales
promotion publicity as well as a sponsorship seminar events in order to communicate the policy in relation to
diversity within business organisation to its customer. It helped them in increasing brand image as well as
repetition of the company in front of customer at Marketplace. In addition to this it helps in attracting large
number of customers towards the policy in relation to diversity that help in increasing profit margin as well as
sales in upcoming time period
So, if it is talked about the CEO of the company e then it is necessary to communicate the policy in
relation to diversity to its so for taking appropriate decisions which will be helpful in future period of time.
Therefore the manager of the company focuses on the good point in relation to diversity that is superior for the
organisation. They also emphasized on the benefit which is just because of diversity within business
organisation such as it motivates employees to perform their work in it increases level of productivity as well as
performance level of an employees at workplace. They all are the reason of increasing profit margin in
upcoming period of time. Hence from the above mentioned policy in relation to diversity is must to
communicate with its CEO as well as customer in order to taking appropriate decisions in future period of time.
Task 2: Draft Policy

In this task, you will commence the production of the draft policy document. This process starts with a
review of the current policies held by WTA along with the research on legislation to guide the development.
Then on its completion, a Policy Action Plan will be drafted prior to the consultation with the organisation.
2.1 Determine relationships and links with other related policies
After the detailed analysis it can be identified that wpa2 having various problems within its policies and
procedures some of these issues are highlighted below:
 The major issue in the policies and framework of the view is that organisation is using improper tools
and techniques for training and development of women staff within the form.
 the second problem is identified after the studying woman read Australia is that companies providing IT
services and repair and development where there is requirement of physical abilities this make it the
male dominant area and organisation wanted to launch women in this area. This giveaway is the issue
related to the capacity of women's working within this area.
 The last issue which is faced by WTA within its policy and procedure is related to using improper tools
and techniques. This is because company is using it tools and techniques for production which are meant
for men companies using women as main workforce.This act is helpful in achieving the goals and
objectives of the organisation to start the initiative which will directly help in reducing the negative
impact of age within the organisation because form is also using the age group of above 50. People
belongs to the age group of above 50 are not so efficient on their jobs but their experience is useful to
the organisation and this will help the organisation in fulfilling the age discrimination act 2004.
Identify and summarise three legislations that can have impact on WTA
 Age discrimination act 2004 can be implemented on WTA. This is because organisation is following
this act by providing employment to the people from the age group of above 50. This is a good initiative
start by the organisation which will impact the organisation in a positive manner.
 Sex discrimination act 1984 and also implemented on WTA. The main reason behind implementing this
act on the organisation is that organisation is providing employment opportunities to the women in the
sector where there is more dominance of male workers. Good initiative which started by the
organisation so they can be implemented for maintaining the working environment.
 Fair work act 2009 can also implement on the WTA. This act will help the organisation in managing a
fair remuneration for both male and female workers within the organisation so that it can maintain the
environment of equality and can achieve its goals and objective.
2.2 Draft policy
Diversity policy
Diversity vision
In relation to WTA, the organisations vision is to employ the talented and diverse workforce that will

provide the key competitive advantage to the organisation and help in successful in achieving the business
objectives by reflection of quality and skills of different people. Organisation will always focus on individual
team and the company so that it can manage its function and provide better services to the customer where it
will recognise their employees to bring their unique capacity experience and characteristics to the
organisation so that a valuable diversity within the organisation can be maintained.
Recruitment
For performing the function at global level the recruitment of people is important for the organisation
because recruitment is the only thing which help organisation in maintaining the culture behaviour and
environment within the organisation related to diversity so that it can achieve its goals and objectives of
maintaining the diversity within firm.
Career development and promotion
Under the new policy the rewarding will be based on the excellence as well as all the employees will
get promotion according to their performance within the organisation where the manager is a liability to train
each and every company so that it can maintain the cooperation with the diversify organisation.
Community program
The new policy there will be separate existence of community programs hue organisation will try to
identify as a sum ages success within the organisation to eliminate the discrimination of any type.
Community programs will be organised to maintain organisational culture where every person can interact to
each other.
Diversity bodies
In the new policy organisation will committed to the diversity where it will lead the organisation by
diversify their workforce where each and every individual perform its operation from top level management
to bottom level of management. The responsibility of each and every member will be ensure within the
organisation where the diversity policy will be evaluated on day by day basis by implementing the strategic
direction of organisation.
Diversity practice
For ensuring the diversity within the organisation each and every employee will go through a training
program where the training program is consist of awareness about issuing different diversity concept and
developing Diversity management skills within the organisation and managers
Ensuring safety
In the new policy related to the diversity there is will also insurance to the safety of the individual
working within the organisation where organisation will offer a different kind of programs related to flexible
working arrangements, education assistant, employee network, support groups, open communication, child
care assistance and mentoring programs which will help the individuals in retaining in the firm for a longer
period of time as well as managing their culture and values in an appropriate manner so that they can achieve
diversity in organisation. Various processes will be followed by a different legal rule and regulations will also

be used to maintain environment and achieving the best possible outcomes related to the policy.
2.3 Develop Action Plan for policy implementation
Organisation can use 4 stage action plans for implementing the newly formed policy. This action plan is
discussed below:
 Collection of data and analysing to determine the need for change: it is the first stage where the
collection of data is mandatory where the data is collected according to the age disability origin family
status gender as well as various other factors which will directly related to the different areas of concern
with n and individual so that a proper management can be maintained and identification of the data can
be done in an appropriate manner.
 Strategic decision to match businessobjective: under this strategy there are various strategic decision
which has to be taken to address the policies and practices that are affecting the business where different
systems like employee referral program unconscious bias company's culture political referencing as well
as other influence related to identification of business objectives will be done so that effectiveness can
be achieved within the function.
 Implementation of initiative: It is a third stage in this process where the implementation of initiative is
to be done by the organisation. It include various functions where the implementation of initiatives
started by identification of responsibility action items and time frames. These all will be combined
together for communicating the initiative to different individual within the organisation so that I
effective system can we manage.
 Evaluation and controlling of the plan: It is the last stage in this process where after communication
by initiative to each and every member there is beginning of measuring the outcomes where the review
and adjustment are also necessary to increase the performance and maintaining the resources in an
efficient manner.
2.4 Identify intended and unintended impact of policy implementation
RISK ASSESSMENT TEMPLATE
Risk Likelihood Impact Consequence Risk
Level
Employee
resistance
Due to change in policy
employee will feel resistance
to change which can also
impact on risk to the
organisation
Which can impact on
the performance of the
organisation because if
an employee gets
resistance from the
change then it will
Employee residence can
bring negative
consequences within the
organisation because it
will reduce the
implementation of new
Moderate

directly impact on their
performance because of
low productivity
policy which can
decrease the chances of
success.
Increased
cost
By implementing the new
policy organisation has to use
different resources for
implementation which can
also increase the cost of
product.
Increase costs can
directly impact on the
performance of the
organisation because by
the increment within
the boss organisation
has to increase the price
of a product which can
impact on the market
and reduce the market
share.
Increase cost also have
measured consequences
on the organisation
where because of
increased costs from has
to pay use amount for
resources.
Moderate
Flexibility in
structure
Flexibility within the
structure can also act as
interest because due to low
level of flexibility it is
difficult to implement
changes within the policy
related to diversity.
If organisation follow
flexibility in structures
and it will impact
positively on the
organisation because it
facilitate adoption of
policies in an easy
manner.
Lack of flexibility within
the structure can also
impact on the
organisation because it
will directly hinder the
firm to adopt new
policy.
low
Change in
environment
Change in business
environment is also a factor
which impacts the
implementation of policy
because due to changes
within the diversity policy
there will also change in the
behaviour of individual
working within the
organisation which can
change the environment of
working.
If there is negative
change within the
environment then it can
cause various loops
within the organisation
which will impact the
performance of
individuals by
decreasing their
motivation.
Changing business
environment in decrease
the performance of
employees which can
bring negative
consequences within the
firm productivity will
get decrease and cost
will get to increase.
High

2.5 Consult key stakeholders for feedback on draft policy and Action Plan
To: CEO
CC:
BCC:
Sir,
This mail is regarding the communication of the new diversity policy implemented by the organisation to
ensure diversity within the firm. According to the new diversity policy it include different factors related to the
diversity region recruitment career development and promotion community programs diversity body diversity
practice and ensuring safety of different individuals were performing within the organisation. This policy will
be implemented within the organisation by the help of proper risk assessment. It is requested from you that
please go through the policy and identify different factors which can impact the policy as well as some loose
point within the policy. Please communicate the feedback so that the action can be taken against different lose
points.
2.6 Revise policy for implementation
To: policy maker
CC:
BCC:
Sir,
This mail is sent to you regarding the feedback within the policy formulated for diversity within the
organisation. After transferring from all the stakeholders it can be seen that there are some amendments related
to the policy which is likely to be seen by the stakeholders within this policy of diversity. According to the
stakeholders they want to know about the programs including community programs as well as the method of
career development and promotion regarding new employee. It is expected from your side that you will provide
a proper draught policy after some amendments which can be implemented on the organisation to managing
diversity.
Provide the policy changes made.
Changes within the policy: program there will be organisation of different kind of programs related to the
community of Australia where the major cultural programs related to each and every individual will be
performed where individuals will be rewarded according to their performance as well as different kind of
cultural activity will performed related to the culture of person working within the organisation.
Career development and promotion: For career development and promotion there are various kind of
activities which are to be performed by the organisation which include a proper training program which start
from identification of qualities abilities and working capacity of an individual on a particular job as well as

behaviour of individual while working within the team which is fully diversifying. Different aspects of human
behaviour will also be studied so that I effective training program can be maintain to achieve the objective of
organisation related to diversity practices within the firm.
Create the mail exchanges like reply to the mail for the Task 2.5 and further one more reply with changes
in the policy suggested from CEO.
To: CEO
CC:
BCC:
Sir,
The purpose of this mail is to communicate the information about the different changes made according to the
previous mail sent by you regarding the policy of diversity. All the changes are made according to the needs of
stakeholders so that effective diversity policy can be maintained. Please check all the changes made within the
policy and approve this policy for implementation.

Task 3: Implement Diversity Policy
In this task, you will implement your policy on diversity to WTA. You will do this by developing information
to be used in communication to all employees. This will consist of a poster as well as a message for the intranet.
In addition, you will hold a training session with two team members to demonstrate how to use the policy on
diversity.
3.1 Promote policy across the organisation through a range of communication channels
Attach the content for the intranet announcement here:
Company is going to launch on internet system where company will provide each and every individual
with a user id and password to operate the internet system. This system is initiated by the organisation because
it will help the firm in managing different tasks related to the security of data as well as transmission of data
from one person to another in a secured form.
Attach the content for the poster here:
There is one more initiative is started by the organisation where the use of poster will be initiated for
staff boards within the organisation. Difference boards will be established at some places within the
organisation where related information will be pasted with the help of posters and relevant charts.
3.2 Explain and interpret policy to key stakeholders
The new policy is directly helpful to the stakeholders this is because it will help in achieving the
objectives related to the diversity within the organisation as well as help in maintaining proper diversify
environment. in relation to the current policy followed by the organisation, organisation as source of for various
kind of issues related to the management of individuals within the firm because the current policy doesn't
support development of individual effort and will directly lead to improper diversity management. Adoption of
new policy there are various changes within the organisation which can be seen by the stakeholders and will
help the organisation in achieving its goals and objectives regarding the diversity within the organisation.
Task 4: Review Diversity Policy
In this task, you will monitor results being achieved with the roll out of the policy. You will analyse this
information and then make recommendations to the CEO to address the emerging issues followed by
modification to the policy document.
Results template for monitoring implementation of policy
Results Factors identified Recommendations
business activities:
new recruits that are
from diverse
backgrounds have been
working with clients
From the current situation it can be identified
that new recruit are performing and effective
manner because of new and diversify its
policy.
 There are some
recommendations for the
current issue where
organisation used to identify
each and every customer

with special needs and
feedback is positive
behaviour with the help of
experience staff.
business activities:
new recruits that are
from diverse
backgrounds have had
issues with some
clients
The current business activity shows that
policies is lacking because of new recruits.
 It is recommended that
organisation to change in the
policy where the new recruits
should not handle the
customer with different
backgrounds.
staff performance:
some leaders are not
supporting the policy
The major factor which is identified related to
the leaders are not supporting the policy is
because sentence with in the leaders related to
adoption of new policy.
 For this a proper
communication channel was
established to communicate
with benefits of the policy to
different latest as well as
there is also being identified.
staff performance:
frontline staff are
engaging with the new
recruits
These factors are in favour of the organisation
because frontline staff helping new recruits to
understand the work which is helpful to the
firm in increasing the productivity.
 It is the important factor to be
considered by the
organisation where it is
recommended that
organisation must increase
the engagement of frontline
staff with new recruits so that
they can easily train with
their experience.
team plans:
some Supervisors have
not updated their team
plans to integrate new
recruits
The major factor behind avoidance from the
supervisors is related to the development of
new teams as well as hindrance with the
supervisor.
 Supervisor and not uploading
their team plants then
Benetton has to force them to
do so and if they are not do
this thing then action must be
taken against these persons so
that working environment can
be maintained within the
organisation.

T A S K O U T C O M E S H E E T
The Feedback Evaluation Sheet below is the assessment questions and tasks for each of the assessment events
that the student is required to complete. Assessors, tick ‘S’ if the student achieved a satisfactory outcome for an
assessment task and ‘NYS’ if the student does not meet these requirements. Also, you are required to write
comments on the quality of this evidence under the ‘Comments’ column. For your judgement on the student’s
overall performance, tick ‘Satisfactory’ if the student achieves a satisfactory outcome for all of the tasks or
‘Not-Yet-Satisfactory’.
Assessment Event 2 - Simulation
Assessment Event 2 S NYS Comments
Task 1:
Research Diversity
Sub Task
1.1
Sub Task
1.2
Sub Task
1.3
Sub Task
1.4
Task 2:
Draft Policy
Sub Task
2.1
Sub Task
2.2
Sub Task
2.3
Sub Task
2.4
Sub Task
2.5
Sub Task
2.6
Task 3:
Implement
Diversity Policy
Sub Task
3.1
Sub Task
3.2

Assessment Event 2 S NYS Comments
Task 4:
Review Diversity
Policy
Sub Task
4.1
Sub Task
4.2
Sub Task
4.3
Sub Task
4.4
The student’s overall performance is  Satisfactory  Not-Yet-Satisfactory
Assessor Signature: Date: