BSBLDR501 Develop and Use Emotional Intelligence
Added on 2020-06-05
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Develop and use Emotionalintelligence
TABLE OF CONTENTSTASK 2............................................................................................................................................3PART 1............................................................................................................................................3PART 2............................................................................................................................................3PART 3............................................................................................................................................4PART 4 ...........................................................................................................................................4
TASK 2In given case study it is shown that a team member is not feeling comfortable with hiscolleagues. So he decided to leave the organisation to return to Fiji. It is because the other teammembers are not friendly to that person. I will handle this situation by finding out the strengthand weakness of that person. After that I will find out what are the reasons that is making him toremain far away from his friends. By this it will be easy for me to analyse overall situation.Afterwards I will communicate and interact with that person and share his issues and problems. Iwill tell him not to travel daily so that he get some relief from stress. I will help that person bymotivating him to get involved with other while working. Moreover, I will build a strongrelationship with him to understand his behaviour. This will help me to take appropriatedecisions on how team performance can be improved. Furthermore, I will assign role to memberaccording to their emotional quality. It will be helpful in again getting back on track. I will try toremain calm in case of critical situations. This will help me to handle team in effective manner.Besides this, first of all I understand his behaviour so that it becomes easy for me to identifywhat problem he is facing. This enables me to know what action can be taken in order toimprove his behaviour. I will handle this situation by spending time with my colleague. In thattime I will try to motivate him and identify needs. I will try to encourage him to get involvedwith other team members so that they can work together. I will provide him several offers andbenefits to maintain his interest. Moreover, I will also approach other team members to discussthe problem. I will tell them to help that member by communicating and motivating with him. Iwill try to build strong bond with each one so that it is easy for me to understand individualbehaviour and needs. I will change his role immediately and assign new role where he cancommunicate and work with each other. Then I will monitor changes in his attitude andperformance. Accordingly, I will take provide suggestion to him. By this it will be easy for me tohave close supervision on him. Moreover, I will continuously motivate him to keep his interest inwork. He got isolated with his role as he was not getting time to communicate with co workers.So for this I can assign a role to him that keeps his interest in work. By this it there will beconstant change in his attitude. Also, I can set goals for him to achieve them. For this I willmotivate him. This will continuously keep me in contact with him. I can also share his feelings.His problems can be identified and solved. The role that I will assign to him will involve
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