Personal KSB, Knowledge, Teams and Organisation Development

Developing Individual, Teams
and Organisation

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Appropriate knowledge, skills and behaviours (KSB) required by HR professionals across
the department........................................................................................................................1
P2. Personal skills audit for an employee and Professional development plan......................2
M1: Provide a detailed professional skills audit that demonstrates evidence of personal
reflection and evaluation........................................................................................................4
TASK 2............................................................................................................................................4
P3. Difference among organisational and individual training, learning and development....4
P4. Need to regular learning and professional development to drive sustainable performance
of business..............................................................................................................................5
M2: Apply learning cycle theories to analyse the importance of implementing continuous
professional development.......................................................................................................6
TASK 3............................................................................................................................................7
P5. High performance working contributes to competitive advantage and employee
engagement.............................................................................................................................7
M3: Analyse the benefits of applying HPW in an organisation.............................................7
TASK 4............................................................................................................................................8
P6. Various kinds of approaches to performance management.............................................8
M4: Critically evaluate different approaches and make judgements on how they can support
High performance culture.....................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
The success and growth of an organisation depend on the skills and capabilities of the
employees and thus HR department is held responsible to identify the needs and demands of
employees required while performing their delegated task in an effective and efficient manner
that will bring positive outcome to company (Anderson, Potočnik and Zhou,2014). The main
purpose of this project is to provide the importance of employees for an organisation and how
their interest and behaviour influences the performance of company. Company named Tesco
which deals in providing electronics, clothing and internet services to customers from different
countries is chosen for the purpose of preparing their report. The project covers the roles and
responsibility of HR regarding development of employees and organisation. There are various
types of approaches in managing performance of both employees and organisation which are
also explained under this project.
TASK 1
P1. Appropriate knowledge, skills and behaviours (KSB) required by HR professionals across
the department
It is important for any organisation to have skilled and qualified employees who
contributes their maximum efforts in achieving desired goals and objectives within pre-
determined period of time. It is the responsibility of Human Resource to implement some
effective developing programs with the purpose of improving skills and capabilities of people
working in an organisation (Bolman and Deal, 2017). This will help employees to work in
complex business environment in a profitable manner. HR manager should first identify the
needs and requirements of people working in an organisation and accordingly implement
motivational and incentives programs to enhance the behaviour and attitude of employees which
help in performing the allotted task in an effective and efficient manner. Some other advantages
of developing individual, team and organisation are as follows:
 The continuous Professional Development play an important role in developing and
improving the skills and competencies of employees so that they can perform its assigned
roles and responsibilities in professional and profitable manner.
 It is the duty of the HR manager of Tesco to create a healthy environment at workplace
which make positive impact on the performance of employees.
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It will be help in increasing confidence level of employees through which they can contribute
their maximum in achieving desired goals and objectives of an organisation.
It is essentially required for HR manager to motivate their staff members to work in a team so
that contributing combined efforts of skilled employees will bring maximum positive result to
company.
 Working with different departments such as marketing, finance, production etc. help in
identifying the needs and requirements and accordingly formulate an effective plans and
strategies to meet their requirements within limited period of time which directly make
positive result for company (Champoux, 2010).
 HR manager is required to continuous focus on conflicts and challenges faced by
employees of departments and take corrective measures to resolve them in such a manner
that will not damage the interest and behaviour of any conflicted party.
 The HR department of company need to create a platform where they can communicate
and coordinate with their employees regarding policies and strategies and also collect
feedback from workers relating to existing working environment.
 As it is necessary for an organisation to hire or recruit such candidate which will bring
positive result for them through using their effective skills and knowledge. For this HR
department need to conduct training sessions and development programs on regular basis
in order to enhance morale and confidence level of employees.
 In order to achieve desired target within specified period of time the company must
acquire advanced and latest technology and equipments used in operational activities of
an organisation.
Behaviour of HR Professionals:
 The nature of HR Professionals must be friendly in order to work with different
departments and understand and adopt policies and procedures for them for the purpose
of getting positive result.
 HR professionals must treat its employees equal and provide support in completing their
task in more effective manner.
 Encouraging employees through providing promotion, incentives, rewards to them on the
basis of their performance.
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