This assignment delves into the world of performance management, examining diverse approaches and their respective strengths and weaknesses. It analyzes how these methods influence organizational effectiveness and highlights the key considerations for selecting the most suitable approach based on specific organizational contexts.
Contribute Materials
Your contribution can guide someone’s learning journey. Share your
documents today.
Developing Individual, Teams and Organisations
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1. Explaining professional knowledge, skills and behaviour required by HR.....................1 (a)............................................................................................................................................2 (b)...........................................................................................................................................2 (c)............................................................................................................................................3 P2. Explaining personal skills of audit and preparing development plan of HR...................3 (a)............................................................................................................................................3 (b)..........................................................................................................................................4 TASK 2............................................................................................................................................5 P3. Differences between organisation and individual learning, training and development...5 P4. Need of continuous learning and professional development for sustainable business performance............................................................................................................................7 TASK 3............................................................................................................................................8 P5. Understanding HPW to contribute employee engagement and examining competitive advantage................................................................................................................................8 TASK 4..........................................................................................................................................10 P6. Different approaches to performance management.......................................................10 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................13
INTRODUCTION In an organisation, the development of teams and individuals is managed by human resource manager. Team is a group of people, which is formed to make collective efforts towards particular goals and objectives. The team members have specialised skills, knowledge and attributes (Bolman and Deal, 2017). it is a way which assist individuals in identifying others capabilities and enhance his own abilities while working with others. . Teams are usually developed for only temporary time period to work together and reach organisation target but there are some groups that are permanent in nature and focus on ensuringthatproductivity stays at par with requirement. This report is based on Sainsbury which is the third largest retail chain of supermarket in UK. It is situated in the United Kingdom and its market share is approximately 16.9%. It has around 1, 60,000 employees. Headquarters of Sainsbury is in Holborn Circus, London. Main purpose of this project is to develop individual’s knowledge and skills for achieving high performance in the firm. It helps in gaining awareness of learning for how a person can develop their skills and behaviour. TASK 1 P1. Explaining professional knowledge, skills and behaviour required by HR There are professional knowledge, skills and behaviours required by HR manager for completing task allotted to him effectively. For development of employee’s skills, a manager should use (CPD) Continuing professional development. It is a process which assists in analysing and documenting accurate abilities, experience and knowledge that will help in gaining these things formally and informally when they perform specific work (Brown and Harvey, 2011). There are some benefits for developing individual, teams and organisation which are as follows: CPD helps in maintaining and increasing skills and knowledge that provide professional work to their potential buyers, clients and society. It also helps Sainsbury’s managers for developing positive workplace environment where all employees were satisfied with their job. This can also assist an individual for getting new position where they can manage, monitor, influence, train and supervise them for achieving appropriate goals. This will assist in gaining accurate employees confidence for reaching target goals and objectives in effective manner. 1
(a) Knowledge needed for HR Being the HR manager, they need to develop and make individual teams forachieving appropriate objectives who have excellent skills, knowledge and behaviour to work in a proper manner. They are required to perform all these activities which are as under: Requirements for HR manager Need to work with all departments for understanding their functions and implement various plans and policies for effective task. For developing effectiveness, manager should promote culture of the organisation among workers and inform about their strategies and plans. They have excellent knowledge for solving different types of issues and problems which arises in the firm and give solution which is suitable for them. They should discuss the issue related to salary and wages and also includes promotions and benefits to their employees. HR will recruit experienced staff members who have excellent skills, knowledge and behaviour. It includes person specification, job description, filling application forms, shortlists, interviewing and selected capable candidates. They should also prepare feedback (salary issues) on regular basis within organisation. Provide training and development sessions for enhancing their employee’s abilities and capabilities which help in accomplishing goals. HR manager should develop effective planning strategies which is required for long term period for staff members in Sainsbury. The main role of manager is to maintain all employees record which includes contact number, address, email id, etc. Provide training to their new staff members and provide induction program which help in introducing with co-workers. They also implement new strategies, plans and policies which aid company for acheiving higher success and growth. (b) Skills of HR Effective speaker and listener 2
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Human resources manager should be sensational speaker who express their communication in more effective manner. He is good listener also which understand problem of their team mebers. Role model HR should be role model which provide right direction to their employees that help in achieving target goals and objectives in given time period. Collaboration HR should be capable to handle any difficult situation which arise from external and internal side and it is the duty of the manger is to make proper coordination between employer and employees. (c) Behaviour of HR They should analyse any situation and proper making each decision which is required to business functions and activities. Negotiable and curious They are able to handle any type of people together and also they have pleasant personality who develop creative ideas which are suitable for the company. P2. Explaining personal skills of audit and preparing development plan of HR Personal skills audit is crucial for an individual which help in recognising strength, weakness, opportunity and threats which is required to develop positive environment (Burke and Noumair, 2015). It totally depends on that area where person are working and changing with dynamics of market. SainsburyHR manager will use this audit for evaluation of personal qualities and attributes which are majorly required for effective career development. HR manager has some strength which help in achieving goals and objectives as well as overcoming certain weaknesses that are required to eliminate in proper manner. (a) Managers have some strength which assist in performing task and work within an organisation such as in information technology, have excellent knowledge to use internet and how to manage email in appropriate manner. In communication skills, she is a good in writing report and also collect material for making presentation. Also, she need to improve in making notes of disciplinary hearings, resolve all conflicts and proper advice on HR issues. Additionally, 3
taking part in interviewing of new candidates. The major threat which is faced by Jane is lack of experience in using database system and use software of HR specialist (Coghlan and Brannick, 2014). There are some strengths and weaknesses of Jane Cambridge which are shown in the below table: Strengths Know ways to use Microsoft word and power point EffectivelyuseInternetandemail system Goodinwritingreportonvarious topics Developmaterialtosupport presentation program Resolve technical issuesGive proper advice on HR issues and try to solve it. Weaknesses No experience of using database Zero skill for using software of HR specialist Doesnothaveanyknowledgefor drafting contract of employment Does not provide effective training and development sessions Not making proper notes of employees disciplinary hearings Improved in making excel spread sheet These are some strength and weakness which help in identifying correct skill, knowledge and behaviour of HR manager. Identification of training and development needs is very important for developing skills and knowledge of an employee within an organisation. It also assist in progressing career of worker which can act as amotivationfor them for doing effective work and reach the goals. This will help in identifying market latest trends and changes which should be adopted by an individual for growth and success. The employee who currently work in firm so they demand for acquiring proper knowledge and improve behaviours for deal with some other companies. (b) Training and development help in providing effective abilities and capabilities which aid in performing difficult task or work. Development plan: S. NoLearninCurrentTargetDevelopment possibilityTime 4
g objectiv e skilfulness (good-52.5 average1 week) skilfulnes s period 1Technica l skills 45Should use latest techniques and tools that will assist in providing skills and knowledgeofdifferentsoftware systems. 2 months 2Technolo gical skills 35Required to adopt all latest techniques or technologies. For improvement in ethnologically skill they should try to use and work on various method on regular basis. 3 months 3Commun ication skills 4.55Needtoimproveabilitiesand capabilities for getting better success and growth in career. ½ month TASK 2 P3. Differences between organisation and individual learning, training and development The learning is the most important part of every individual body which help in knowing organisational activities information in better manner. It will assist inj collecting skills and knowledge that grow in professional life. There are two types of learning process such as organisational and individual that are discussed as under: Organisation learning Organisation learning refers to, when an individual performance is not at par for their expectation and could not achieve target result than they will help in improving its task and achieve that goal (Cummings and Worley, 2014). There is a direct link between organisation learning and individual performance that affects various activities such as innovation process, competitiveness and financial outcomes. The organisation learning assist in satisfying customers 5
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
wants and demands, also provide quality products and services. Sainsbury’s HR manager also learn all these tools which help in reaching target objectives. Individual learning It is important for an organisation to promote individual learning in the firm. This will provide knowledge and enhances skills which help in success and growth in career. This learning provide profitability and increase demand of products and services in the market among customers. By using individual skills company can develop innovative goods and commodities which demanded by buyers and it gives growth and development to organisation. Managers will provide training and development session for their employees for effective developing of products and services that offers in large market (Hitt and et. al., 2011). They will also give researching skills for offering training which assist in making effective strategies and policies that attracts large number of buyers towards firm’s goods. Differences between organisation and individual learning BasisOrganisation learningIndividual learning AnalysisIn this learning organisation help in understandingandanalysingallthe elementswhichinfluencelearning outcomes and eliminate barriers in this process. Anindividuallearningrefersto personalskills,knowledgeand behaviourwhichhelpinreaching progress in career. Self- improvement Theyshouldadoptvariouslearning styles that assist in making continuous improvementinthesuccessand growth of firm. By this a person can improve their learningbyusingvariousmethods suchasattendingseminarsand conferences,meetingsandinternet learning. Team learningIntheorganisationtheteamwork together for achieving target goals and learnhowtomotivatetheir employees. They can work with large team which enhancingtheirskills,gain experienceandfocusedtowards target goals. Share visionThey will also share their visions and mission with employees by which they Individual are share their vision with theirseniorsthathelpingaining 6
can assist in reach the objective.higherpositionwithinan organisation. EqualityCompanywillmaintainequality between their workers and also learn organisation culture according to the environment Apersonwillmaintainequality between all co-workers in the firm, it is also essential part of learning of individuals. Link between Organisational and Individual learning there are two ways by which they both are strongly connected in very manner. Following are some interlinks that are discussed as under: Learning organisation is totally depend upon concepts and theories. The main purpose of these learning is to learn more knowledge in minimum time. Individuallearningisstatesthatenvironmentalmotivewhichcompletingthe organisational learning in different manner. By measuring the individual learning , the organisational learning is also scaled to connected with them. P4.Needofcontinuouslearningandprofessionaldevelopmentforsustainablebusiness performance For an organisation as well as an individual continuous learning is important for enhancing skills, knowledge and experience. Continues learning should provide satisfaction from both personal and professional level. There are certain sources which help in doing continuous learning in effective manner are as follows:Seminars and conferences-It is important for learning skills, knowledge and behaviours of an individual. A person should attend seminars and conferences that provide excellent ability and capability in proper way. This will assist in giving continues learning to an individual.Coaching- Sainsbury HR manager provide coaching to their employees for enhancing their skills, ability and capability towards managing work. It also help in gaining various task information for achieving target goals and objectives.Online learning- An individual can also gain knowledge by using online internet method that help in providing effective skills (Huczynski and Buchanan, 2010). This will gives 7
various researchers data or information on one topic which shown different point of view on specific concept. There are many organisation which provide these facilities for their workers to enhancing skills and knowledge towards particular topic which help in implementing on business functions.Workshops-Cited firm also provides workshops activity in which they play various games related to knowledge of current data and enhance confidence of employees by attending these workshops within an organisation. Training and development sessions- If company will adopt latest or new technology for increasing growth and success in efficient way. Then they have to organise training and developmentsessionfortheiremployees.Thiswillhelpinenhancingabilities, capabilities and knowledge. Also easily manage each task and it assist in accomplishing all goals and objectives of an enterprise. Development of performance at job and sustain- It will assist in improving the personal and professional skills of an individual at working place that help in retaining employees for long time period. In professional sector, sustainable business provide effective performance in the market. HR manager apply sustainable business activity for success of organisation. Many company face various issues or problems for implementing sustainable business. It will highly increase performance of firm and individual within an organisation. The importance of sustainable professional on business is helping in developing effective strategies, mission and vision. This will also evaluate and measure all goals, and objectives which try to achieve in future. Company should adopt sustainable growth which assist in expanding business operations and functions in other location (Katzenbach and Smith, 2015).They can set certain benchmark and examine sustainable activity of organisation HR in attracting, appointing, hiring talented employees which handle their responsibility of position. It also aid company in improving its financial position in large market and gain attention of potential customers. 8
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
TASK 3 P5.UnderstandingHPWtocontributeemployeeengagementandexaminingcompetitive advantage High performance working refers to process, practices and policies and contributing efforts together for getting accurate outcomes and improve performance of their employees. HPWO stands for high performance working organisation. It is the basic concept of firm which manages structure of an enterprise and always focus on improving performance of business operations as well as individuals. It is that framework which should be interpreted by managers for their specific firm’s situation in current time period. The importance of high performance working on employees and employers provide growth and success to organisation. It helps in maintaining the relation with workers and customers as well as in managing each task of employees which give stability to firm. HPW is beneficial for enhancing skills, knowledge and experience that will provide growth to business functions in the market (Marquardt, 2011). It is a unique practice and systematic approach which assists in increasing employee’s innovation capabilities, abilities in effective manner. This will provide benefit to both employer and employee for higher growth performance in selling products and services which enhance their organisation market share and promote worker position. Therearesomebarrierswhichaffectshighperformanceworkingsuchasslow improvement in skills, lack of technical knowledge, low managerial skills, etc. It is that system which is independent but connected with HR department’s functions that includes selection, training,compensationandperformanceappraisalthathelpinenhancingemployee’s effectiveness. Employees get better skills, motivation and provide various opportunities for achieving higher goals and objectives. HPW directly affects company department performance and also influence worker’s attitude, attributes and behaviour. HPW is an effective concept which helps in examining the attitude and behaviour of employees (Nahavandi, 2016). This will develop a positive environment within organisation and directly affects HR manager’s performance. Investment in the process of selection, training and development, share information, performance management and salary and incentives have positive impact on worker’s efficiency in work. 9
High performance working concept helps in influencing employers and employees both in a positive manner for achieving the set targets. If an employee were perform well in an organisation and achieve all necessary task objectives in effective manner. HR manager should try to develop high performance standard which satisfies the demand and wants of customers in market.HPWisbeneficialforevaluatingandmeasuringanemployeeandemployer’s performance. TASK 4 P6. Different approaches to performance management Performance management is a process by which employee and employer works together to achieve, plan and monitor effective goals and objectives. The main role of manager in performance management is to develop new strategies and resources. Motive of performance management It also helps in building teams and groups which assist in reaching Sainsbury mission and goals (Obiwuru and et. al., 2011). Manager needs to perform better for achieving the best outcomes and organise team members for getting effective objectives. An enterprise can use various strategies and approaches for measuring the performance of their workers. (Sources:Approaches of Performance Management, 2017) 10 Illustration1: Approaches of Performance Management, 2017
Methods of different approaches Bymeasuringthehighperformancework,theorganisationcanoptimisevarious techniques and methods which is suitable for culture of an enterprise. There are five approaches of performance management which are discussed as follows:Comparativeapproach-Itisthefirstandforemoststrategyofanorganisation. Comparative approach refers to measuring employee’s performance with respect to other person’s capability in team. In this approach, manager can give rank to an individual on the basis of lowest performance (Salas, Rosen and DiazGranados, 2010). There are many tools which help in doing comparative approach such as paired comparison, forced distribution and graphic rating scale method. This strategy is appropriate for large scale firms and that company in which large number of job profile.Attribute approach- In this approach, performance is ranked on the basis of employee’s attributes,attitudeandbehaviourtowardsspecificgoalsandtargets.Itincludes teamwork, creativity, problem solving skills, innovation activity etc. Disadvantage of this approach is that performance cannot be measured on the basis of judgement. It helps in easily identifying the best and worst performer of firm. The major benefit of this approach is that it is simple and easily understood by all employees.Behavioural approach-It is the oldest approach of performance measurement (Salas and et. al., 2012). This consists of evaluating and analysing workers behaviour on the basis of their performance level. Behavioural approach assists in examining the behaviour of each employee towards work.Result Approach- It is very simple and easy concept and it can be measured on the basis of workers performance. In this, first type of technique is balanced scorecard. There are some other methods such as financial, internal and external operations, customer’s satisfaction as well as growth and development (Woodcock, 2017). The benefit of this is to perform better for developing strategies into business functions and disadvantage is lack of human resources aspects which are focused. 11
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
Quality approach-It is that approach which helps in improving customer’s satisfaction by reducing barriers and achieving set targets. This approach is focused on both person and system factors. The major benefits of the result approach such as issue solve through teamwork, use aggregate source to measure performance, affects both internal and external factors (Different performance management approaches.2017). It will assist in improving the whole process of business functions and operations on regular basis. Employer can take feedback of workers related to colleagues, managers, top management and clients. CONCLUSION As per above report it can be concluded Sainsbury company will developing their teams and organisation for achieving target goals and objectives in an effective manner. Human resource manager analyse their professional skills and behaviour which help in managing business activities or functions within an organisation. By using these abilities and capabilities they also develop new strategies and policies which assist in enhancing growth and success in business. In development plan, the HR strength and weakness are identified and also provide effective solution which help in overcoming these weaknesses and how to use these strength for smooth running of business operations. There are many methods which assist in continuous learning such as coaching, workshop, seminars and conference, online learning and training and development. Also they will analyse different approach which help in measuring organisation as well as individual performance in proper manner. 12
REFERENCES Books and Journals Bolman, L. G. and Deal, T. E., 2017.Reframing organizations: Artistry, choice, and leadership. John Wiley & Sons. Brown, D. R. and Harvey, D. F., 2011. An experiential approach to organization development. Burke, W. W. and Noumair, D. A., 2015.Organization development: A process of learning and changing. FT Press. Coghlan, D. and Brannick, T., 2014.Doing action research in your own organization. Sage. Cummings, T. G. and Worley, C. G., 2014.Organization development and change. Cengage learning. Hitt,M.A.andet.al.,2011.Strategicentrepreneurship:creatingvalueforindividuals, organizations, and society.The Academy of Management Perspectives.25(2) pp.57-75. Huczynski, A. and Buchanan, D. A., 2010.Organizational behaviour. Financial Times Prentice Hall. Katzenbach, J. R. and Smith, D. K., 2015.The wisdom of teams: Creating the high-performance organization. Harvard Business Review Press. Marquardt, M. J., 2011.Optimizing the power of action learning: Real-time strategies for developing leaders, building teams and transforming organizations. Hachette UK. Nahavandi, A., 2016.The Art and Science of Leadership -Global Edition. Pearson. Obiwuru, T. C. and et. al., 2011. Effects of leadership style on organizational performance: A survey of selected small scale enterprises in Ikosi-Ketu council development area of Lagos State, Nigeria.Australian Journal of Business and Management Research.1(7). p.100. Salas, E., Rosen, M. A. and DiazGranados, D., 2010. Expertise-based intuition and decision making in organizations.Journal of management.36(4). pp.941-973. Salas, E. and et. al., 2012. The science of training and development in organizations: What matters in practice.Psychological science in the public interest.13(2). pp.74-101. Woodcock, M., 2017.Team development manual. Routledge. Online Differentperformancemanagementapproaches.2017.[Online].Availablethrough: <https://www.projectguru.in/publications/approaches-measuring-performance- employees/>. [Accessed on 7thOctober 2017]. 13