Optimizing Organizational Performance through Effective Learning

The provided assignment focuses on optimizing organizational performance through effective learning. It discusses the significance of organizational development strategies, including action research, team development, and expertise-based intuition. The document references various books and journals, highlighting the importance of creating value for individuals, organizations, and society. It also emphasizes the need for policies that support professional development in an era of reform. Overall, the assignment aims to provide a comprehensive understanding of organizational development strategies and their impact on performance.

DEVELOPING
INDIVIDUALS, TEAMS
AND ORGANISATION

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 To determine appropriate knowledge, skills and behaviour for HR professionals................1
P2 Identify personal skills and develop a professional plan.......................................................3
TASK 2............................................................................................................................................4
P3 Difference in between the individual and organisational learning with training and
development................................................................................................................................4
P4 Requirement for the continuous learning with professional development for performance. 6
TASK 3 ...........................................................................................................................................7
P5 HPW does contribute in competitive advantage and employee engagement........................7
TASK 4............................................................................................................................................9
P6 Various approaches in the performance management...........................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Developing individuals, teams and organisation together through training and
development program help company to attain their goal and objective in effective way. Hence, in
this competitive world it is required to develop human resource as because they are one who
work in right direction with the help of their top executive and different policy and procedure
make employees to enhance their performance level and moreover training and development too
help workforce to develop their motivation level as this make them to work in effective manner
and allow company to receive more profit (Barber, 2012). The report is based on WHIRLPOOL
which is a company based in UK. Firm was founded in year around 1911; by LOUIS UPTON
and EMORY UPTON. Entity is serving million of people with their home appliances and
somewhere firm earn in approx. $21 billion with human resource of around 93000. Assignment
will discuss about appropriate knowledge, skill and behaviours, analysing personal skills of
employees and development plan, various individual and organisational learning, and it is
required to identify the need of continuous learning which will help in driving business
performance.
TASK 1
P1 To determine appropriate knowledge, skills and behaviour for HR professionals.
These professional skill is needed to be developed by very people so that he/she can work
in right format and moreover few companies are lack of such thing in great manner. Therefore if
employees and team member are having such personal and professional skill then there is no
need to have a training and development program for them as they already working hard and
making firm to attain their organisational goal and objective in proper manner. Although many
or every firm goes with training and development program as because this help to bring
effectiveness and motivation level in workforce and through such they can also learn skills and
knowledge. KSB needs to be understand in proper way and such as:
Knowledge: This is something which every individual holds and in systematic way and
such thing include the gathered and procedural nature, knowledge is such which allow to work in
correct format and somewhere this make to have an great or proper outcome of performance
(Bolman and Deal, 2017).

Skills: Skills are those which is being there in every individual but they do not use them
in right contrast which make them to be defeated. Although it makes an proficient manual, verbal
or somewhere the mental manipulation is there of different data and things. Moreover, if the
skills and knowledge by individuals are used by them in proper manner then they can work in
perfect manner and thus they can also being efficiency in their working criteria as well.
Behaviour: It is required by employees to have an good behaviour as somewhere this
help them to have a proper coordination which make them to gave a effective and efficient
working and such thing lead to attain their goal and objective. Controlled behaviour of
individuals and teams make them to collaborate and help each other in their working per-forma
(Brown and Harvey, 2011).
Hence, KSB activities should be hold by people as such thing help organisation and
themselves to develop in proper manner and to work in right contrast.
If people are having KSB abilities in them then there is no need to train them as to adapt
the changes in business as because they already being motivated enough to accept every changes
in environment. Therefore, HR professional should have all the qualities in them like KSB as this
make them to work in right manner and they can take a proper decision for their employees and
make them to have an effective and efficient working and such thing allow company to attain
their profit standard and accomplish their goal and objective. The various things HR professional
use their KSB abilities are as follows:
Problem solving skills: The HR should have an problem solving skill as this help in
reducing conflict scenario in organisation and to bring all workforce together so that all of them
can work with mutual understanding and somewhere it is a responsibility to minimise disputes in
departments and in different levels and working as one help them to have an effective working
and make firm to compete in market (Burke, 2015).
Coordination: HR is the one who bring every individual in a team so that they can work
in great way and somewhere such kind of step bring a part of coordination among them and they
perform their task in better manner with their mutual understanding as well. Moreover,
coordination among employees make firm to perform everything in market and allow them to get
stable in market.

Culture: HR professional are those which does allow anyone to make a difference in
between employees because of their culture and HR helps people to understand the culture of
working and environment so that they employees can make themselves comfortable with
member of business and such thing help them to have an effective working and make firm to
attain their goal and objective in efficient manner.
P2 Identify personal skills and develop a professional plan.
A better performance can be brought up if a individual is identifying their personal skills
and such thing help them to use those in their working criteria as well. HR professionals has to
motivate their employees so that they can perform in better manner and they can achieve their
goal with the organisational targets as well (Coghlan, 2014). HR professional always gather
information in changes are coming in market and bringing those in their employees so that they
can adapt the outer environment in ease manner and hence they also help in developing their
skill, knowledge which can be used by them in their working and somewhere, HR help in
polishing their skills as well. Hence, some of the abilities of HR people in organisation and they
are as follows:
Strength: HR professionals are I bring effective policies, act and different norms and
who has a skills and ability to work in right format as I am dedicated kind of people who never
discriminate in between any of their employees and motivate them to work in effective way. In
this world their many more HR professionals are there in organisation which do not know about
culture of working and structure and I as a HR professional of WHIRLPOOL has knowledge of
working and on regular basis do communicate with their employees so that can motivate their
employees on regular basis and allow to attain their set standard. This also leads to thing I as HR
professional is having a great communication skills and commitment toward their working.
Weakness: Every HR professional is one in which every quality should be there which
differentiate him/her from other in organisation. But in few HR professional some of the
qualities does not exist and such thing is required to be learned and use them in their working
professionals. Weakness in me as HR is not be able to provide proper direction and does not
know how to use the process of recruitment in company. This is something which is required to
be learned in effective manner (Cummings, 2014).
Opportunity: HR professionals has various opportunity in their learning which they can
develop in their life experience and will help in developing in right manner, various opportunity

things are can go with learning as how to handle the changes in environment, and learn how to
deal with various people in organisation as well.
Threat: Threat is such which is required to be taken care as any of the weakness of HR
professional can become threat and harm in their working scenario, may be there are limited
things which help in developing person in their field and a huge competition in market can
become threat for HR professional (Darling and McLaughlin, 2011).
The development plan made for the improvement of their weaknesses so that they can bring
effectiveness in their weaknesses and can use such as a strength.
S .no Learning
target
Present
proficiency
Target
proficiency
Developmen
t
opportunitie
s
Judging Time
1 Need to
learn
providing
direction to
the
employees.
Not being
able to
provide
direction in
proper
manner.
Need to
learn in
which
manner I
can provide
the direction
to
employees.
It is required
to change the
weakness
into the
strength so
that effective
working can
be done.
Through
setting
standards
and with
work life
experience.
25 weeks
2 Has to learn
the process
of
recruitment
in correct
format.
Not having
a proper
knowledge
of
recruitment
process.
Need to
know the
exact
process of
recruitment
so proper
person can
be chose.
Various
things has to
done so that
it can be
developed in
proper
mannerism.
Through
training
session and
various
learning
techniques
will help to
develop the
scenario.
33 weeks

TASK 2
P3 Difference in between the individual and organisational learning with training and
development.
In organisation it is required to have an difference in between the organisational and
individual learning moreover, learning is a continuous process and it can be done anytime.
Learning is such which help individual and organisation to work in right manner and make
company to attain their goal and objective.
INDIVIDUAL LEARNING ORGANISATIONAL LEARNING
There are various challenges and failures
which has to be developed by individual as
somewhere this thing help in learning per-
forma.
Whirlpool is something which help to improve
the effectiveness an efficiency to requirement
of time structure.
Individual is such which help to learn new
skills and the ideas as well. Although this
criteria also help in increasing the productivity
in gaining expertise.
Organisation is such which adapt the new and
various things like technology and
environment which help in adjusting
uncontrollable situation in proper manner and
which increase efficiency.
Individuals are those who decide that they
want to share the collected information with
others to or not and to keep data with them
only.
In this collected information has to be shared
among various organisation so that proper and
better working can be seen and in smoother
way as well.
Individual learning is such which is done
through the experience or the practical life of
someone.
This is a kind of process which can be used in
creating, transferring and retaining the gathers
data within the company.
Commitment towards the firm and using new
technologies to bring learning criteria in
themselves make them to learn something new
In organisational learning process the most
common way is being used to learn something
is the learning curve which helps to learn in

and interesting in right format. effective way.
Therefore, it has been seen that organisational and individual learning are linked together
which help in effective working. Learning in both the criteria can be done through training and
development class and can also be done with self managed learning and in development program
the employees and whole organisation learn various skills, knowledge and ability to work in
proper manner too (Hitt, 2011).
Moreover, training and development program is such which allow employees and the
whole organisation to learn different ability like skills, knowledge and behaviour which help
workforce to work in proper manner and this thing allow them to increase their performance and
this thing help them to attain higher profitability and make firm to accomplish goal and
objective. Training and development program in organisation also help employees to adapt the
changes in environment and make top executive and whole company to identify the needs and
wants of customer and then produce the products and services for them so that consumer can get
satisfied in right mannerism. All such learning make firm to get stable in market and allow them
to earn higher profit. Training bring effectiveness in working of employees and make them very
much efficient learning and all such thing also make them work in coordination as well.
P4 Requirement for the continuous learning with professional development for performance.
Continuous learning is such which help HR professional and whole organisation to make
strength to all such criteria which was weakness in company and it has seen that market can
change anytime. Moreover it has seen that the learning with development help employees and
team member to increase their working and performance as well. Continuous learning also make
worker to use such anytime whenever they require in life and such kind of learning stay with
people for lifetime (Huczynski, 2010). Learning make employee to get motivated and this will
make them to work in right contrast and this thing also make them to learn new skills and
knowledge and behaviour which make them to use all such while working in right priorities. This
kind of working also help them to grow themselves in right manner. Providing various training
skills to employees with staff and make them to become happy with learning as this makes them
to feel inner satisfied after gaining different skills and knowledge as well. WHIRPOOL is
company who provide development criteria to their employees as because this help them to have
an effective working and it is useful for retaining employees and workforce as well. Moreover,

this also help in firm to bring a coordination and collaboration in between various department
and various levels as well. The various are there for continuous learning and some of those are a
follows:
 Conference and seminars
 coaching
 Online learning and etc.
Professional development is such which make a individual and organisation to develop
their working in proper manner. Professional development is such in which various skills has to
be generated by individuals as that can be used by them in effective manner as well. This also
make them to understand the various agenda and help to increase the development program in
proper manner (Katzenbach, 2015). Although the company also make a group of people who has
a great performance criteria and also the same learning per-forma so that they can work in
effective manner and somewhere this also bring in the productivity too as well. Therefore, all
such criteria make firm to earn higher profit and also take them to accomplish goal and objective
in right contrast. A skilled and motivated staff and trained worker help firm to earn higher profit
and allow them to compete with other entity in market. Learning is divided into parts as whether
it can be done through
 Self managed
 Training and development.
And this help them to have an efficient working and make company to work hard can get
stable in market and can satisfy the various customers with their products and services as well.
Motivated employee,successful training and effective working make organisation to
perform better then previous records and satisfy their needs and wants of customer and this thing
somewhere help them to grow at both levels as individual and organisational level as this thing
help to earn higher profits as well (Marquardt, 2011).
TASK 3
P5 HPW does contribute in competitive advantage and employee engagement.
High performance by employees is all dependent on their mindset as positive mindset is
such which make them to perform in better working. Employee is such which make them to
increase performance and through getting motivated and receiving various rewards and this kind

of scenario make employees and worker to get engaged in their working criteria in better
manner. Moreover, there are various changes come in environment of market and company has
to adapt the changes in environment as because adapting changes and working according to such
only make them to have an effective working in firm. If higher performance by employees would
be there then the engagement of workforce also will be there in their working scenario as well.
Although the rewards and motivation both together make firm to work in better manner and
bring engagement in entity. In organisation sometimes they face many things like difference in
environment and with this sometimes employees and whole staff does not allow to have change
in environment of business and in such situation the training and development criteria help them
to have enthusiasm and motivation which help to adapt the various changes in organisation. All
such criteria help company to compete with other firms and make themselves stable in market.
Training and development is such which help them to learn various things which they can use in
their working in proper manner and such thing help firm to take advantage competition in the
market area (Nahavandi, 2016).
Engaged employees in company more likely to have and deliver best services they can to
firm and somewhere also make to work effectively, although this thing help them to have a
increased profitability and productivity. WHIRLPOOL for the employees make them to bring in
engagement for better performance and various types of drivers and some of those are as
follows:
 To provide better and proper reward system which help to increase the
performance in organisation.
 It is required to make a clear understanding of different roles and responsibilities
which somewhere also make to have contribution in the overall strategy of firm in
perfect manner.
 Moreover, senior manager and executive also has to go and interact with their
lower level and such various employees are there which make them to feel as they
are part of organisation in correct format.
 Therefore,various business goals and there which has to be communicated with
the whole organisation as one and in better way.

 Therefore, employees can be a part of decision making team so that effective
decision and be produced and this will also help workforce to get motivated and
work in right contrast as well.
Communication with the employees and lower level also being effectiveness in better
manner. Moreover when a top order committee bring any effective policy in organisation then it
is being communicated to every individual in firm and this make them to work in right manner
and thus it is sometimes not properly understood by them. As company can send any new and
needed information which is required to tell every employee at such time they can go with using
a messages theory although they can go with direct messages on their mobile phones. Hard work
by employees and work done in right direction also make them to have an effective working in
organisation as well. Employees engagement is the necessary criteria in organisation and this has
to be done in proper manner and it makes them to retain them in right format as well ( Obiwuru,
2011).
Moreover, better performance is such which make them to have employees which make
them to receive and rewards according to their working criteria in right manner. Hence, human
resource engaged in their working which lead to have a high performance which help
organisation and this help in increasing growth and productivity of firm and somewhere this help
them to attain objectives and profits in right contrast as well.
TASK 4
P6 Various approaches in the performance management.
There are various approaches of performance management which is helping to have an
effective working in proper mannerism and such criteria is that which help in evaluating the
performance in organisation. Although it is required to evaluate the different thing like
performance result and behaviour of employees and it also demonstrate the company to attain
various goals and targets in better manner. Various approaches are as follows:
Comparative approach: This is such scale which help company to rate their employees
and grade them in between to 10 too 100. By ranking them in proper way also make firm to
know as where they stand in manner to performance (Raoand and Vakharia, 2012). Employees
who are getting higher reward will receive training to improve their productivity and somewhere
it will also go with designation in company and those employees who are getting lower ranks

will get the training session which will make them to improve the performance in organisation so
that attainment of goal and objective can be there in effective manner.
Attribute approach: This approach is that which is being mainly used by small firms as
such kind of approach is not liable for large firms like WHIRLPOOL. In this approach the
employees are ranked in between the 1 to 5. moreover, large firms uses mixed scale of rating
which make them to rank them in high, medium and lower rank as well.
Behavioural approach: This approach is used by Behaviourally Anchored rating Scale
which make them to define the various behaviour of employees. There is a higher disadvantage
of this approach as this help to have an look for the behaviour of employees not to increase
performance (Salas, 2012).
Quality Approach: This approach is such which is being used by the large firms as
because such business has the prime motto of satisfying their customer in effective manner. As
this can be done by improving the quality of product and services with reducing defect in items
produced and using the available resources in proper manner. Such, employees are those who
will not be accountable for their working and somewhere this is not in the control system of
employees as well. Therefore the company can use the Kaizen method which help to improve the
system of quality while processing which make them to have an efficient working and make firm
to attain their goal and objective (Salas, 2010).
CONCLUSION
From the above report it has been stated that, Developing individual, teams and
organisation in proper manner make them to perform in better manner through training and
development in right contrast. Although this also make them to provide reward system and
various things which will make them to retain employees and bring engagement towards their
working. Training and development program is such which make them to have an effective
working and allow firms to attain their goal and objective in right contrast as well. Learning is
such which can be done anytime and help employees to use such at their working department in
efficient way as well.

REFERENCES
Books and Journals
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Bolman, L. G. and Deal, T. E., 2017. Reframing organizations: Artistry, choice, and leadership.
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changing. FT Press.
Coghlan, D. and Brannick, T., 2014. Doing action research in your own organization. Sage.
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