Developing Individuals, Teams and Organisations (Business Management)
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Added on 2021-01-02
Developing Individuals, Teams and Organisations (Business Management)
Added on 2021-01-02
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Developing Individuals, Teamsand Organisations(Business Management)
Table of ContentsINTRODUCTION ..........................................................................................................................1TASK 1............................................................................................................................................1P1 Determine appropriate and professional knowledge, skills and behaviour that are requiredby HR Professionals...............................................................................................................1P2 Analyse a completed personal skills audit to identify appropriate knowledge, skills andbehaviours and develop a professional development plan for a given job role......................3TASK 2............................................................................................................................................6P3 Analyse the difference between organisational and individual learning, training anddevelopment...........................................................................................................................6P4 Analyse the need for continuous learning and professional development to drivesustainable business performance ..........................................................................................7TASK 3............................................................................................................................................9P5 Demonstrate understanding of how HPW contributes to employee engagement andcompetitive advantage within a specific organisational situation .........................................9TASK 4..........................................................................................................................................10P6 Evaluate different approaches to performance management (e.g. collaborative working),and demonstrate with specific examples how they can support high performance culture andcommitment .........................................................................................................................10CONCLUSION .............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTION Developing individual and teams within an organisation is the responsibility of humanresource manager of company. There are different roles and duties which are highly needed tobe performed by them to recognise their requirements and give accurate sources which enablesworkforce of firm to develop their knowledge and skills. In this report, given case study is aboutWhirlpool, which is an American multinational marketer and manufactures of home appliances,located in Benton Charter Township, US. It was founded in 1911 by Louis Upton and EmoryUpton. This assignment is divided into different parts which cover requirement of professionalknowledge, skills and behaviour for HR professional (Aarons, Hurlburt and Horwitz, 2011).Different factors to be considered when evaluating and implementing inclusive learning anddevelopment which is also covered in this projects. High performance working contributes tocompetitive advantages and employee engagement also covered in this projects. Collaborativeworking, performance management and effective communication that can support high-performance commitment and culture is also covered in this project. TASK 1P1 Determine appropriate and professional knowledge, skills and behaviour that are required byHR ProfessionalsThere are different functions which are needed by human resource officer of Whirlpool inorder to perform and control all activities in an effective manner. For this purpose, it is highlyneeded to have accurate knowledge, behaviour and skills by the HR. These quality support themanager of firm to measure performance of workers and determine specific issues which arefaced by employees during the process of production. This will give a better chances to make thetraining events as per its needs and create existing skills of workers to effectively accomplishbetter outcomes. It is also important for the organisation to achieve their long term objectives andgoals within predetermined period of time (Bolman and Deal, 2017). There are different skills,knowledge and behaviours which are required by human resource officer of Whirlpool areexplained as below: Skills:Teamwork Skills: It is important for the HR Officer in order to take an effective decision, solveissues, communicate all information and many other. All these are support the manager to make1
a better team work which benefited to the company to maximise their sales and reduceemployees turnover easily. Interpersonal skills: It is another valuable skills which is used by the HR officer in order tointeract with other members in proper manner. This skills cover everything from listening andcommunication quality to deportment and attitude (Choi and Ruona, 2011). Such skills is take byhuman resource officer of Whirlpool to maintain strong relation with customers and employees. Knowledge:In order to achieve better outcomes, HR officer should has different knowledge aboutlanguage, personal services, Law and government and many other. Some kind of knowledgewhich is required by the human resource officer of Whirlpool are determined as below: Communications and media: It is more essential for the manager to provide entireinformation about business products, process and services. In this they use different kind ofsocial media such as Facebook, Instagram etc. This cover alternative ways in order to entertainand inform through oral, written and visual media. Law and government: In this HR Officer has different knowledge about legal codes,executive orders, democratic political process, agency rules, precedents, court procedures andgovernment regulations (Decuyper, Dochy and Van den Bossche, 2010). All these are benefitedto the Whirlpool to maintain their strong position at global level. Behaviour:Good behaviour is important and essential part for the growth and development ofcompany because soberness makes employees to deal with adverse situation in proper manner.Behaviour of the HR Officer support the business organisation to accomplish their long termobjectives and goals within predetermined period of time. In this human resource officer of theWhirlpool needed some behaviours which are explained as below: Accountability: Such kind of behaviour supports in the accomplishment, establishmentand continuous evaluation of business goals and objectives. With the help of this behaviourmanager decrease obstacles to optimum use of resources in an effective and efficient manner. Adaptability: It is another behaviour which support the officer to collect accurate dataand using critical thinking in order to address different demands or needs and competingpriorities in a modifying environment (Hartnell, Ou and Kinicki, 2011). 2
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