Developing Individuals, Teams and Organizations

Developing Individu-
als, Teams and Organi-
zations

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1 ...........................................................................................................................................3
P1Identify suitable and professional knowledge, skills and behaviours needed by HR
professionals...........................................................................................................................3
P2 Examine a completed personal skills audit to identify suitable knowledge, skills and
behaviours, and make a professional development plan for a given job role.........................5
TASK 2............................................................................................................................................7
P3 Differentiate between organisational and individual learning, training & development.. 7
P4 Determine need for continuous learning and professional development to drive sustainable
business performance.............................................................................................................9
TASK 3..........................................................................................................................................10
P5 High performance working to employee engagement. .................................................10
TASK 4 .........................................................................................................................................11
P6 Examine different approach to performance management.............................................11
CONCLUSION..............................................................................................................................12

INTRODUCTION
Development is a process of enhancing skills and knowledge of any individual or team.
Growth of team or individual is the responsibility of human resources manager of an
organisation. For this HR managers has to perform various function or role in order to determine
the requirements of their team members and provide them appropriate sources which helps them
in enhancing their knowledge and skills. This report consist a case study about Bentley Motors
limited, a multinational British company who are marketer and manufacturer of luxury cars & a
subsidiary of Volkswagen. It was founded by H.M Bentley & W.O Bentley in year
1919(Daniels, Kunkel and Karg, 2019). This report describes various skills, knowledge and
behaviour of HR professional performed for operating their roles & responsibilities in order to
increase efficiency and effectiveness of their employees within organisation. Moreover, it also
describes difference between individual & organisational learning, training & development in a
company as well as the importance of continuous learning and professional development.
Additionally it explains how good performance at workplace and performance measured help
Bentley in increasing profitability, productivity and operational skills of their employees in order
to get consumers satisfactions.
TASK 1
P1Identify suitable and professional knowledge, skills and behaviours needed by HR
professionals.
In terms of dealing, controlling & operating various functions and activities of firm in
effective manners, human resources manager of Bentley need to perform or manages some role
and responsibilities. This necessitates many skills and knowledge to develop and manage
individual which aids employees in resolving problems while operating activities. It assist HR
manger in determining the forces which affects performances of workers. For that HR manager
of Bentley possess some skills and knowledge in order to deal with different situation which is
arises in between employees(Lee, Park and Baker, 2018). It also provides training and
development session for improving skills and knowledge of their workers in order to achieve
better results which provides benefits to firm in a long run. Some of following skills, knowledge
and behaviour that are needed by HR mangers of Bentley is discussed below:
Desired Professional Role

Knowledge skill Behaviour
Training and development
approach- It is an important
activity of human resource
management department that
is performed by HR manager
for improving knowledge of
their employees. Training
refers to a systematic
approached where employees
are guided and instructed
about technical knowledge
related to their task or project.
This focuses on workers that
how they use particular
machine for a specific task to
increases efficiency. Whereas
development refers to
educational growth of
individual at managerial
position. And for resolving
problems managers of Bentley
need to possess great
knowledge and experience
about it.
Communication kills-
communication refers to
interaction in between two
people. And it is very
important in any company for
exchanging or transmitting
their ideas, knowledge, and
information from one person
to another person. In context
of Bentley, HR mangers
convey or exchange
knowledge and thoughts
related to activity to their staff
members for effective
performance. They uses both
oral and written
communication for
exchanging their ideas. In oral
communication managers
express their views through
personal communication ,
meeting, conferences etc. on
the other hand in written
communication they practices
E- mailing, post, reports.
Ethics– Behaviour of any
manger in any origination
need to be decent towards their
employees by this morality of
workers will be maintained
and they will perform their
task effectively and efficiently.
It assist HR manger too in
terms of evaluating
performance of staff embers
by analysing their problem. It
relation to Bentley it is the
responsibility of HR manger to
guide their employees with
ethically and pass important
knowledge to their workers at
a right time( Açikgöz and
Latham, 2020).
Contract law- In any business
unit contract governs relation
with consumers, suppliers, and
workers. In which lack of
awareness of the fundamental
Organising people-
organisation refers to
managing people of a
company. It is a necessary
skills that manger need to
Confidentiality- It refers to
maintaining personal
information & private data of
each employees who are
working in an organisation.