Developing Individuals, Teams And Organisation Assignment - The Vodafone company
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Added on 2020-12-09
Developing Individuals, Teams And Organisation Assignment - The Vodafone company
Added on 2020-12-09
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Developing Individuals, teamsand organisation
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P.1 Suitable knowledge, skills and behaviors that are required by HR professionals across thedepartment...................................................................................................................................1P.2 Completed personal skills audit for Jane Cambridge to identify training and developmentneeds considering the knowledge, skills and behaviours............................................................2P.3 Professional development plan for Jane Cambridge in HR role. .........................................3P.3. Difference between organisational and individual learning, training and development atVodafone.....................................................................................................................................4Difference between organizational and individual learning.......................................................4P.4. Determine the need for continuous learning and professional development to know thesustainable business performance at Vodafone...........................................................................6P.5. Describe how HPW contributes to employee engagement and competitive advantagewithin the company.....................................................................................................................7P 6. Different approaches to performance management............................................................8CONCLUSION ...............................................................................................................................9REFERENCES .............................................................................................................................10
INTRODUCTIONDeveloping individuals, teams and organisations means improving the performance ofindividuals collectively as a team so that the performance of the organisation can be developed.In this report, Vodafone company has been chosen for assessment. The Vodafone company ispublic limited company in telecommunication sector. Company has its headquarter in London,United Kingdom. It is ranked on 4th position in all around the world in number of mobilecustomers. This report will cover Suitable knowledge, skills and behaviours that are required byHR professionals across the department. In addition to this, Professional development plan willbe prepared to know the areas for development. Further, Different approaches to performancemanagement will be described in brief. TASK 1P.1 Suitable knowledge, skills and behaviors that are required by HR professionals across thedepartment.To run an organization different departments are being established so that all kind workcan be carried out effectively. Likewise, Human resource department is formed to all theemployees who are working in the company (Moxen and Strachan, 2017). People are being hiredand trained by HR of company. Every Conflicts between employees and problems arises whileworking are being solved by HR of company. In Vodafone, on the job training are beingprovided by HR to all the new joinee and other work man as well. Vodafone is concentrating onits HR practices to a great extent so that it can earn maximum market share. Human resource department of Vodafone is equipped highly with many skills and knowledge.Some among them are listed below. Skills:Communication skills: It is that skill where a person is good at speaking and makingpeople understand about what the person wants to say. Communication skill is not only aboutspeaking but listening patiently and giving reply with proper understanding is the real skill. HRof Vodafone has duty of appointing new people along with solving their problems. So they mustposses good communication while working in the organisation. HR of Vodafone has goodwriting skills which helps the company in making quality reports. Problem solving skills: While working in a company there are many problems which arebeing faced by the workers. It is the work of HR to solve the problem of employees. HR officer1
of Vodafone solves conflict arises between employees by way of giving more than one solutionto both the parties to conflict. In addition to that, HR officer even listens and considers the ideasof other people in solving the problem. Behaviour:Purpose oriented: HR of the company has to completely understand the major purpose behindrunning the business of organisation. After understanding the purpose HR should live thatpurpose in their words and action. As HR is the one who trains new joinee and make themunderstand about their roles and responsibilities (Coetzee, 2018). So if HR will be purposeoriented than only they will make employees understand about the major purpose. It will helppeople in understanding about the purpose and guidelines will be given by HR to accomplish thesame.Solutions oriented: A high level of creativity is required to possess the behaviour ofsolving problems of others. HR officer has to listen to both the parties to conflict ad come upwith solutions. HR of Vodafone are good negotiators with an attitude of solving problems. It isone of the major behaviour of human resource manager of Vodafone. Knowledge:Computer and electronics: HR must have the knowledge of basic computer becausewithout computer knowledge it is not possible to perform required duties. Human resourceofficer of Vodafone is very good at using internet and emails. This helps the department insending mails to people regarding vacancy in the company. In addition to this there are manyduties which are being done by using internet and emails. SO HR must have good software andcomputer knowledge to perform their duties. English language: Knowledge of English grammar, basic tenses and speaking is thebasic requirement to work as an HR in the company. As HR has to conduct interviews, trainpeople and carry induction programme of the company. For all the work English is reallyimportant so it is also the knowledge that should be possessed by HR of Vodafone.P.2 Completed personal skills audit for Jane Cambridge to identify training and developmentneeds considering the knowledge, skills and behaviours.Personal skill audit: It is a process of measuring and checking the skill of a person. It is carriedout in order to determine about knowledge of a person (Shuffler and et.al., 2018). It helps inknowing about the skills that posses and also helps in knowing more about oneself. 2
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