Developing Individuals, Teams and Organisations Assignment - Hightown Housing Association
Added on 2020-10-05
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Developing Individuals, Teams and Organisations
INTRODUCTIONEvery organization is involved in managing its operations and functions byforming teams and dividing work among them. A team is made of group of people whowork together in achieving a particular goal and objective ((Belbin, 2012). In this report,the role of team and development of team is described. The company which isconsidered in the following research is Hightown Housing Association. This reportconsists of various human resource functions in providing a strategic and effectiveservice to clients and customers. The determination of appropriate professionalknowledge, skills and behaviors that are required by HR professionals. A completedpersonal skills audit is explained. The difference between organizational and individuallearning, training and development are described. It consists the need for continuouslearning and professional development to drive sustainable business performance. Theimportance of HPW in employee engagement and competitive advantage within aspecific organizational situation is described. In the end, different approaches toperformance management which support in high performance culture and commitmentis given. SECTION 1A) Professional knowledge, skills and behaviors that are required by HR professionalsHuman Resource manager is a person who manage, direct or control all theactivities of a company related to human resources. Various skills, knowledge andbehaviors are required by Human Resources professionals. Some of thereknowledge and skills are as follows:-KnowledgeKnowledge refers to understanding or awareness about some facts, information or skillswhich are commonly required by every individual. With the help of learning anddiscovering a person can increase it’s knowledge. The most common knowledgerequired by any HR professionals are as follows:Education and Training- All training, principle, instructions, teaching,andmeasuring effect comes under the concept of education and trainingknowledge. Hightown Housing Association, requires those who candidates who2
can improve and develop their knowledge. Along with this they can increase theefficiency and effectiveness of their staff members by applying new tools andtechniques in their to improve their working staff about new ways and tools usedin business. Administration and Management- HR manager of a company should know allthe management principle, resource allocation, leadership technique andstrategic planning. Along with this manager Hightown Housing Associationshould know how to maintain a healthy relationship between management teamand staff. The HR manger should possess administration and managementknowledge for smooth running of Organization.Skills It is a person ability for carrying out assign task with required outcomes within giventime period. It can be domain general and domain. An individual or people requiresvarious skills which contribute the overall development of the company. Some of theskills possess by HR professional are:Active listening- HR professional should be efficient and effective listener as itis very important while hearing problems of staff members, conducting interviewsand many more. If the HR manger is not active listener then conflict or problemscannot be solved within time. Thus Hightown Housing Association HR is goodlistener for smooth running of Organization.Communication- HR manager of any company have to communicate with theirdepartment managers, employees about various matters which is going on in anorganization. The effective channel of communication is needed in HightownHousing Association which aid them in getting accurate and standard outcomes. Behaviours3
With the help of physical or other environment, manner, attitude and action range of anindividual is developed. It is the response of external, internal, involuntary, voluntarystimuli of a person. Main qualities of Behaviour required by HR professional are:Right attitude- The HR manger of a company should behave in a positivemanner. HR professional should possess good attitude behavior with theiremployees and manager. Hightown Housing Association need HR manager withright attitude who can easily influence people for working and achieving positiveresults.Cooperative- HR manager of an organization should have problem solving skillsalong with cooperative nature. It will aid them in achieving predetermined goaland objective in an efficient manner. Hightown Housing Association need helpfuland cooperative HR manager so that they can help other in solving theirproblems and communicate properly with them. B) Personal skills auditThis is a process of professional development for tracking and documenting experience,skills, knowledge that is gained informally and formally (Blandford, 2012). It is known asportfolio documenting and physical folder for developing professionals. Individuals areengaged in this development for improving innovations, technologies, skills, enhancedemployability. This process records and measures skills of an individual. This skill isconducted for recognizing existing knowledge and skills needed by an organization. It isrequired for every company to know about all employees and performing particulartasks. The personal skill audit of HIghTown Housing Assosciation is given below:Very good Good Adequate Little or noexperienceHuman resourceKnow talentacquisition√4
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