Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Identifying employee knowledge, skills and behaviour........................................................1 P2 Personal Skill audit, Swot analysis and Professional development plan...............................2 M1 Professional skill audit.........................................................................................................3 D1 Learning cycle.......................................................................................................................4 TASK 2............................................................................................................................................4 P3. Difference between the organizational and individual learning, training and development. ......................................................................................................................................................4 P4. Need for the continuous learning and the professional development for the sustainable business development..................................................................................................................5 TASK 3............................................................................................................................................7 P5 Contribution of HPW in employee engagement....................................................................7 M3 Benefits of HPW...................................................................................................................7 D1Impact of HPW on HR practices............................................................................................7 TASK 4............................................................................................................................................7 P6 Different approaches to performance management...............................................................7 M4 Approaches of performance management.............................................................................8 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION Human resource management refers to the term that includes recruiting, selecting, managing and providing training and development toemployeesof the company. It is consisting of providing compensation, helps in motivating and ensure safety ofemployeesin the company (Raes and et. al., 2015). It is necessary to develop a team and work within in an effective manner that will help in growth for future. Present study will be focused on Alexander Reisse. It is the financial institution that provide various services into different sector of the economy. Following report will mainly include knowledge, skill and behaviour of employee as a HR professional. It will also include importance of continuousprofessional developmentand personal skill audit that is required in performing various task in the company. Furthermore, it willincludeSWOTanalysisanddifferentfactorsthatwillhelpindeterminingvarious organizational skill that will be needed for doing work in a team (Schuchmann and Seufert, 2015). It also emphasizes on contribution of HPW in employee engagement and different approaches of performance management that will lead to bring effectiveness in the company. TASK 1Analyse employee knowledge, skills and behaviours required by HR professionals P1 Identifying employee knowledge, skills and behaviour Human resource management is the approach that mainly involves various function such as selecting employee from the pool of applicant, recruiting them based on their qualification and skills that is being required to perform a task in the company. Employee knowledge that is being required as a HR professional are they must have technical skillsthat will be requiredto perform various task in the Alexander Ressie. While conducting training and development program it is necessary to buildknowledge that is needed toprovide effective training to new employees in the company (Woodcock,2017). As a HR professionalit is important tohave knowledge regarding the policies and procedures that is being implemented in the company. For running business it is essential inbuilding good communication skill as a HR professional that is required to interacting with the people. It is the main task of HR as they have to communicate with different people that will help in enhancing growth in Alexander Ressie. It must have decision making skill that is required to take decision for the future. 1
Behaviour of HR professional should be such that he/she should not bebiased as they have to behave equally with all employees in the company. If there is biasness in the company that will lead to slow growth in the future. If employee feels that they are not treated on equal basis so they may leave the company. Importance of Continuous professional development Ithelps in improving knowledge, skills that is required for doing work effectively and efficiently. Continuous development of an employee will enhance more growth of the Alexander Ressie (Liljenberg, 2015). It is recorded and evaluated because continuous learning will help in improvement of the employee's performance that will be more beneficial for the company. It is important as changes may take place in the company for that it is essential to evaluate it. CPD ensures that HR professional capabilities meet with the current standards of other employees, and in addition to it also helps HR professionals to meaningfully contribute to their team, and become more effective at the workplace. 2
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P2 Personal Skill audit, Swot analysis and Professional development plan Personal skill audit refers to determining the skills and competencies of the person that is required to perform various task in the organization. In Alexander Ressie also personal skill audit is prepared for evaluating the skills that is needed to perform a particular task. It is mainly focused on the training and development of an individual so that it will help in enhancing skills and competencies (Cohen, 2017). It helps in evaluating skills that it is efficient to do work in the future or required improvement for further growth in the company. Personal skill Audit SkillsGoodHaveHave not Communication skillYes Decision makingYes Problem SolvingYes Training and developmentYes MultitaskingYes Performance evaluationYes Communication skills 1.Iamconfidentin interacting with other people. 2. I am able to give presentationtomy peers Skilled  Moderately skilled  Need of training Engagement skills 1. I am able to engage inactivitiesof business  3
2.Iknowhowto engage more people in a given task to make it efficient  Analytical skills 1. I am able to think for future. 2.Iamabletodo productive work   Planningand organizational skills 1. I have planned and thentakeactionon particular task. 2.Iamableto organiseactivitiesin business.   Action skills 1. I am ready to take action immediately. 2. I can use different actiontoovercome from problem.   From the above personal skill audit it can be analysed that for improving problem solving skill it is necessary to take knowledge about the problem that is occurred in the company so that it will help in solving the problem. As communication skill is good that will help in enhancing interaction between people through which growth of the company will occur. Technical skills 4
will be required for completing various task in the Alexander Ressie. It is important to evaluate the performance of employees Behaviour will be improved that will help in future growth in the company. From the above personal skill audit it can be analysed that my communication skill is good as I am able to interact with any people in the company. And I am having moderately skill in doing presentation in front of my peers. My engagement skill is not so effective for that I need training and development that will help in engaging with more people. My analytical skills is not good as I need training and development in the future. My organizationals skill is good and therefore my action skill is moderately in nature. Professional development plan SkillsTargetStrategiesOutcomeTime Period Problem solvingThis skill will be improvedby analysingthe problem so that it will be solved by theteam.Each andevery memberofthe teamisaware about the problem Analysing differentpeople and focus on their wayofsolving the problem will helpinfuture courseinthe company. Teammembersare effectivelytakenpartin findingoutthesolution regardingaparticular problem. 3-4 months Multitasking skillAsateamitis necessary to build multitaskingskill so that it will help infuturefor doing work in a team.(Deakin Crick and et. al., Tryingtodo workeffectively andefficiently thatwillbe helpful for doing many works. Teammembersare improving their skills and try to build to do work in a team. 5 months 5
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2015). M1 Professional skill audit This means improving the skills and competencies that is required for doing efficient work in the future. Professional development will help in gaining more knowledge about the field in which it is working. As in personal skill audit skills will be improved at personal level while in professional audit skills that is required for performing a particular task is needed. As a team leader I have analysed through this audit is objective of the company will be fulfilled after building proper skills and competencies in an individual (Duffiel and Whitty, 2015).Through professionals skill audit I have planned to develop my multitasking skill and problem solving that is necessary to work in the financial institutions as in Alexander Ressie. Learningand development Typeof development TimescaleResponsible person Further comments Engagement skills Forimproving this skill I need to interactmore withpeopleso that I can become moreengaged and able to work inteaminthe future. Self development isrequiredasI havetotake initiativeand indulgeinthe activitiesof businessfor developingthis skill 2-3 monthsMembersofthe team, staff etc. No such resources required Analytical skills Thiscanbe improvedby think in analytical mannerthatwill Workshops, conferenceis required that will helpingaining someknowledge 4-5 monthsStaff membersAdditional training 6
help in improving skillsforthe future. regardingthe business. Professional development plan Skills objectiveActiontodevelop skills Time scaleEvidencefor developed skills I am able to improve my engagement skills throughinteracting withmorepeoplein the company Icanimproveitby takingactionthrough involvinginthe businessdecision making that will help me in growth for the future course of action. 2-3 monthsThrough this skill I am abletointeractwith people easily and help company in achieving its objective. Iamdoing improvementinmy analyticalskillsthat willhelpingaining growth in the future. This can be improved byapplyingdifferent strategiesthatwill helpinimproving differentperspective of the company. 3 monthsThis will be improved byperforming differenttaskinthe company. sss D1 Learning cycle This includes different measures of learning that will be helpful in gaining more knowledge in the future. It consists of different phases such as experience, reflective observation, abstract conceptualisation and the active experimentation. This will go on till the learning ends every phase teaches something new that will be helpful. This is given by Kolb's through this cycle skills are improved on a continuous basis that will be helpful in increasing learning for the future (Akhavan and Mahdi Hosseini,2016). This will help in learning many new things that will be more beneficial for an individual. Regular learning will help in enhancing more growth that will be helpful for gaining more from learning. 7
TASK2Analysethefactortobeconsideredwhenimplementingand evaluatinginclusivelearninganddevelopmenttodrivesustainable business performance P3. Difference between the organizational and individual learning, training and development. Organisational learning is the process that creates, retain and transfer the knowledge within the organization as it makes to learn the collaborative learning culture, room for the innovation, knowledge sharing etc. as the organization learning is the commitment to implement the corporate training that enables the measurement. Individual learning is being done in the Alexander Reisse financial institution makes the capacity to build the specific knowledge through the individual reflection as it gives the particular knowledge and experience to interact with others and in the environment. Training and development in the organization is also very necessary for the employees who are working with Alexandar as it gives the more knowledge of the work and make the employees effective. Difference in between the Organisation learning and the individual learning : Basis of differenceOrganizational learningIndividual learning MeaningIt is the process of creating, usingandthesharingof knowledgewithinthe organization. Thisistheprocessof capturing, distributing and use theknowledgeeffectivelyin the organization. UsefulnessIn this the learnings are being basedontheorganisation objectives(Liljenberg,M., 2015). Learningisbeingdoneto make the individual effective andcanenhanceasagood employee. Difference between the training and development Basis of differenceTrainingDevelopment MeaningIt is the learning process thatIt is being considered as an 8
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givesanopportunityto employeestodeveloptheir skills,competencyandgive theknowledgeasperthe requirement of job. educationalprocessthatis concernedfromtheoverall growth of employees. TimeIt is for the short term that is for the 3 to 6 months. It is for the long term and it maybeforthecontinuous process. FocusItfocusesonthepresent requirement for the job. Itfocusforthefuture development of employees. OrientationIn the trainings the trainees get the trainer who guides them in thedurationoftraining (DuBois and et.al., 2015). In the case of development the managerwillselfdirect himselfforthefuture assignment. Learning should be focused on strategic and tactical goals and informed by, for example, GAP analysis or a skills evaluation (Discuss). As a staff development manager in the Alexandra Reisse one has to focus on the learning of employees based on strategic and the tactical goals so that they can reach towards the organisational goal. It is very important for the team to do the learnings and evaluates the skills of an individual. As the learning strategies for the specific product and services may become the obsolete in shorter span of time (Liljenberg, M., 2015). Even the learning strategies may have disrupted or detailed in this increasing business disruptions. It is very important for the manager to identify the GAP analysis of the employees so that they can enhance their skills where it is being required. P4. Need for the continuous learning and the professional development for the sustainable business development. It is very essential for the staff development manager to determine the learnings of the employees and make them implemented in the course of action so that they can perform 9
effectively in the team. Manager of Alexendra reisse wants that their team have to strive for the efficient, lean as well as productive. Staff development manager is ready to invest it in the training and development for their team, but they need the return on investment. They are trying to designlearning outcomes that minimize the time on the desk and at the same maximize the return in terms of the increased in the proficiency that impact directly to the goals of business. Examine the organisation vision and mission As the objectives of learnings are based on the organizational business goals. As the outcome of the training must fulfil the objectives of organization. Vision and mission must define the essence of its existence and the aspirations. As the trainings is to be given by considering the vision and mission so the positive outcomes can be seen within the team. Convert the vision into goals It is the critical time for the Alexendra reisse for this theremission is to be converted on the goals, it may be short term and long term goals of the company. Human resources department is playing the critical role in taking the organisation vision that must reflect in the job description as well as share the gaps with the learning and development programmes require by the employees (Patanakul, 2015). Use of formal and informal learning in organization Formal learning is also referred as the structured learning in which the goals and objectives are being defined by the training department of Alexandra and it is paid by the organization itself at the same it is being designed as a predefined instructional method. This method of training helps in achieving the specified goals of company example of formal learnings are web based learnings, seminars, e-learning courses. Informal learning gives the control to learners that they can choose the content of learning from the various sources that are based on their interest and preferences. Use of informal learning in context of organization are as it facilitates the creation of blue print for the company. It shares the best practice that helps in cut down the time for the file that the employees produced. Increase the inability of the current practices to solve the new challenges (DuBois and et.al., 2015). Continuous learning in the Alexendra reisse is about doing the constant expansion of individual skills and in the set of the skills through the help of learning and increasing the knowledge, at the same continuous learning is being further expands the changing environment 10
and the new developments. Investing in the employees plays the important role in the companies to train the employees rather than hiring the new people so it is very helpful to maintain the sustainable environment in the business (Patanakul, 2015). As the Alexandra-Reisse has to invest in the employees of the company to retain the talent and develop the pool of talent so the employees become trend and habitual for the company. Continuous learning indicates the company to show its employees that they are worth for the employees and they are investing in them. TASK 3To be achieved through oral presentation and the submission of presentation slides P5 Contribution of HPW in employee engagement Covered in ppt M3 Benefits of HPW Covered in ppt D1Impact of HPW on HR practices Covered in ppt 11
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TASK 4Evaluate ways in which performance management, collaborative working and effective communication can support high- performance culture and commitment. Performance management It refers to the process that will help in evaluating the performance of an employee in the company. Different techniques will be used for evaluating performance is by taking feedback from other employees. P6 Different approaches to performance management There are different approaches to performance management as follows: Trait Approach:-This approach is related with the traits and characteristics that will define an individual perspective. This will involve the perspective of individual that will be benefited for the employees. This will help in involving into the various aspects that improve performance of employees. In this rating is given to employees based on their performance and then will suggest improvement in the future. Behavioural Approach:-This is related to the behaviour of the employees that will be depended on their personality and traits they bear in the company (Sharma and Sharma, 2016). Behaviour of an employee can be judge by its way of talking in the company and by through its background and personality. Result Approach:-This will be depended on the efforts that is being done by employee and that it will be depended on the result and according it its performance will be measured in the company. Therefore , all the above approach is being used in the Alexander Ressie. Importance of collaborative working This will help in improving flexibility in among team in the Alexander Ressie. As collaborative work will engage more and more employee that will help in interacting with each other and know about each other and build trust between them. Through this employees are becoming healthier and good working environment will be created in the company (McCauley- Smith and et. al., 2015). If employees are happy then there are more chances of their retention in Alexander Ressie. Working in the team will bringing new ideas and innovation that will help in growth of the company. Therefore, it is important to working in a collaborative team that helps in bringing more opportunities for the future. Performance management as a concept and a process 12
It is the concept that helps in evaluating the performance of employees in the company. This concept is using many approaches that will be beneficial for evaluating the performance in Alexander Ressie. This will provide many aspects to employees as it is important for doing work that will help in measuring performance. As a process it involves contribution of employee in achieving the organizational goal. It mainly focuses on aligning people, building trust between them so that they will do work effectively and efficiently. It is an important part of the company to evaluate the performance as this will help in bringing new opportunities for the future. Constitutes of an effective performance management Effective performance management includes proper planning that will help in evaluating the performance of employee in the company (Farndale and et. al., 2015). The goal that is being set into the company will help in emphasizing various aspects of the Alexander Ressie. It involves improving skills and competencies that will be able to improve performance of the employees in company. Upgraded skills and abilities will help in enhancing more growth and bring more opportunities for future. This will be applying to various departments in the company. Different approaches is being used in the company. This will help in evaluating performance that will improve its performance. Impact of performance management on the team development and individual learning It will have a greater impact on team development as sometimes the performance of the team may be affected by some employees that will create a greater impact on the whole team. This is important to note that working in a team will create some issue among the employees who are working together that will be related to their way of thinking, behaviour that will affect the performance of other employee in the company. Individual learning will also have an impact as not many ideas are coming as individual as compared to team development(Garavan and et. al., 2016). M4 Approaches of performance management Accordingtothe(NolanandGaravan,2016)therearedifferentapproachesof performance management such as trait. Behavioural and result approach. All these approach will have a significant characteristic that will be applied while evaluating performance of employees. These will also help in engaging worker in the company that will lead to increase productivity in the company. Evaluating performance will help in improvement for future as there are different aspect that will bring more opportunities. If performance will not be measured than it will be 13
difficult to grow in the company. Improvement will be based upon the performance of employee that will be evaluated through different methods. Effectiveness of approaches to performance management This is effective for employees who are working in the company as after evaluating performance they will improve their way of doing work and provide many effectiveness to the company. It will be helpful for the company if performance will be evaluated by the employees. There are many aspects that will be included while measuring performance of employees. Through this employee engagement will be improved and effective for the employee in the company. Organisational culture : Barrier or facilitator It is the facilitator for the Alexander Reisse as it facilitates interaction between different culture of employees in the company. It helps in providing learning between employees of the different culture that will increasing its knowledge in the company. There are more opportunities to learn new thing from different employees who are belonging to different culture. If proper culture is being followed in the company that will help in facilitating more employee's knowledge as it is important to follow the culture of the organisation. Performance management help in transforming organization It will help in improving its way of doing work of employees in the company. Through this new ideas and innovation will come into the minds of employees that will provide future opportunities and getting success (Baldwin, 2016). It is important to note that measuring performance will help in getting more learning and there are lots of chances of improvement. There are factors that will transform the company from small size to large size business. CONCLUSION From the above report it is being summarized about the difference in the organizational and the individual training and also having the difference between the organisational and individual learning. This report also focus on the strategic as well as tactical goals of the company and evaluates the skills of the employees by analysing the factors and provide them the trainings. This report also elaborates the importance of continuous learning and the professional development for maintaining the sustainable development. 14
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