Developing Individuals, Teams, and Organizations

DEVELOPING INDIVIDUALS
TEAMS AND ORGANISATIONS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
P1) appropriate knowledge, skill and behaviours in HR ............................................................1
P2)Personal skill audit and appropriate knowledge, behaviour and skill for professional
development.................................................................................................................................2
P3) Difference between individual learning, organizational and training & development.........4
P4) Need of continuous professional development and learning that drive sustain in business
performance.................................................................................................................................6
P5) Contribution of HPW in employee engagement .................................................................7
P6) Performance management approaches..................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Human resource management is the most important department which works to manage
employees and retain talent in firm for longer duration (Chumg and et.al., 2016). Each company
aims to raise productivity of firm but for that it is essential to have skilled employees. HR must
have knowledge and skills to deal with workforce in significant manner. Present study is based
on Toyota which is the leading automobile company that manufacture luxurious cars and
distribute it across the world. This company wants to raise e its profit and want to gain
competitive advantage. For achieving this goal it is essential to manage the workers properly so
that they support firm in meeting its organizational goal. Current assignment will explain
knowledge and behavior that is needed in HR professional. Furthermore, own skill audit will be
done and will prepare professional development plan to improve the lacking areas. Study will
explain difference between organizational learning and individual learning. In addition, report
will explain performance management approaches and contribution of HPW in raising employee
engagement .
TASK
P1) appropriate knowledge, skill and behaviours in HR
Human resource (HR) manager which oversees the HR department and insurers of the tasks and
functions that being carried out by human team. For a professional HR posses appropriate
knowledge, skill and behaviour O’Reilly and et.al., 2017).
Skill that are to be required for HR manager.
Active listening- HR have good listening skill and giving attention to the employee and
taking to the people to understand the issues and asking the questions to them as appropriate.
Speaking- for an effective information convey the manager has to talk to their
employees. (Roberts and Lockett, 2019)
Critical thinking- Manager need to have good critical thinking capability to identify the
strength and weakness of the various solutions or approach to the problems.
Coordination- HR can easily coordinate with their employees by adjusting an action in
relation to the other's actions.
Time management- Manager possess good in time punctuality so that easily manage its
own time and other time (O’Reilly and et.al., 2017).
Knowledge for HR manager

Human resources and personal- HR manager need to be posses knowledge of
procedure and principle for the personal recruitment, training, selection, labour negotiation and
relations, benefit and compensation and have personal information.
Management and administration- Manager are to be require knowledge of
management principle and business that involved in the strategic planning, human resource
modeling, resource allocation, production method, leadership technique & the coordination of
resources and people (Onyett, 2018).
Personal and customer services- It have knowledge of process and principle to provide
the personal and customer services. This includes buyers needs, meeting quality services and
customer satisfaction evaluation.
Training and education- HR posses knowledge of methods and principle for the training
design and curriculum, instruction and teaching fir the groups and individuals and have
knowledge of measurement for the training effects (Roberts and Lockett, 2019).
Security and public Safety- Manager require the knowledge of public safety and
security such as knowledge for relevant equipment, procedures, strategies and policies to
promote an effective security operations to protect people, property, data and institutions.
Behaviours require for HR
Integrity- HR manager need to be honest and ethical in work.
Self Control- It has to be self-control in maintaining composure, controlling anger,
keeping emotion and avoid the aggressive behaviour even in the critical situation.
Leadership- Manger require leadership skill so that it willingness to take charge, lead
and offer the direction and opinion (Wilson, 2019.).
Cooperation- It can be pleasant with the others on job and have good nature and
cooperative in nature.
Stress Tolerance- manager require to accept the criticism and deal with effectively and
calmly whenever high stress is their.
P2)Personal skill audit and appropriate knowledge, behaviour and skill for professional
development
Personal skill Audit