(Doc) Developing Individuals, Teams and Organisations

Developing Individuals, Teams
and Organisations

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
P.1. Determine the appropriate and professional knowledge, skills and behaviours that are
required by HR professionals at Whirlpool. ..........................................................................1
P.2. Determine personal skill audit to identify proper skills, knowledge and behaviours and
develop a professional development plan for a particular job role at Whirlpool...................2
P.3. Difference between organisational and individual learning, training and development at
whirlpool.................................................................................................................................5
Difference between organizational and individual learning...................................................5
P.4. Determine the need for continuous learning and professional development to know the
sustainable business performance at Whirlpool.....................................................................6
P.5. Describe how HPW contributes to employee engagement and competitive advantage
within the company................................................................................................................7
P.6. Describe different approaches of performance management along with the examples and
how they support high-performance culture and commitment with respect to case study at
whirlpool.................................................................................................................................9
CONCLUSION..............................................................................................................................11
REFERENCE:................................................................................................................................12

INTRODUCTION
Developing individuals, teams and organisations means improving the performance of
individuals collectively as a team so that the performance of the organisation can be developed.
In this project, whirlpool company has been chosen. The whirlpool company is an American
multinational manufacturer of home appliances which was founded in year 1911 by Louis Upton
and Emory Upton. Company has its headquarter in Benton charter township, Michigan, United
States. Its revenues was about US$21.25 billion in the year 2017. This report on whirlpool
company will determine the appropriate and professional knowledge and skills required by HR.
further it covers, this report will also cover analysis on difference between organisational and
individual learning and development at Whirlpool.
MAIN BODY
P.1. Determine the appropriate and professional knowledge, skills and behaviours
that are required by HR professionals at Whirlpool.
In a company, human resource plays the role of managing the people of the organization.
The areas in which HR has expertise are hiring of new employees, coordination of employees
and training and development of new employees. Also, HR of company give suggestion to
managers on problems related to employees and that is how human resource helps a company in
achieving its goals and objectives. In Whirlpool, on the job trainings are being provided by HR
department to all the employees' weather managerial or non managerial. Whirlpool is focusing
more on its HR practices so that it can gain new market share.
In Whirlpool human resource department has professional knowledge and many key skills such
as good communication skills, multi tasking etc. Below here, In this report some key skills of HR
is being listed (Bezzina and et.al., 2017).
Skills:
1. Communication: communication skills is not only about speaking, being able to listen
what other person is saying is the real skill which a HR should posses. Oral and written
both communication are equally important as everyone in an organisation goes to HR for
advice and problems. Whirlpool HR department has good communication skills which
1

helped the company to develop a satisfying working environment and managing all the
dispute because HR department of company listens all the problems of employees and
take necessary steps accordingly.
2. Conflict management: HR of whirlpool helps to solve the conflicts between the
employer and employee or between the two employees by listening to both the sides as
HR helps in resolving the conflict in proper way so that conflicts in the company can get
sorted.
Behaviour
1. Adaptability: Every organisation has to face so many changes so Adaptability is a
behaviour which means how one responds to change. As A HR managers of Whirlpool
are very flexible, they never resist to change and have the adaptability behaviour.
2. Transparency and trustworthiness: HR manager of Whirlpool knows what things are
going around in the organisation, as HR department deals with the highly confidential
information of the employees so they should keep it safe and should be honest with
employees without any judgement. So whirlpool HR has a behaviour of keeping
employees information safe and confidential.
3. Solutions oriented: HR at whirlpool are excellent negotiators with a attitude of
solutions. HR needs to be creative for being solutions oriented so it requires a certain
level of creativity (Moxen, and Strachan, 2017).
Knowledge
1. Industry Knowledge: HR of Whirlpool has knowledge about the trends and competitors
of the Home appliances industry. This lead HR to guide another departments about the
industry and accordingly they make changes in their organisation.
2. Legal Knowledge: HR of Whirlpool has legal knowledge such as knowledge of laws,
rules, regulations and guidances which help them to make policy and code of conduct
accordingly for the employees and organisation.
2