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Performance Management Approaches - Assignment

   

Added on  2020-06-05

17 Pages5686 Words55 Views
DEVELOPINGINDIVIDUALS TEAMS ANDORGANISATION

Table of contentsINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1P1 Knowledge, skills and behavioural required for HR professionals for Whirlpool............1P2 Appropriate knowledge, skills and behaviours of personal skills audit and development ofplan.........................................................................................................................................3LO 2.................................................................................................................................................6P3 Difference between organisational & individual learning, training & development........6P4. Need for continuous learning and professional development to drive sustainable businessperformance............................................................................................................................8LO 3...............................................................................................................................................10P5 HPW contribution to employee engagement and competitive advantage.......................10LO 4...............................................................................................................................................12P6 Approaches to performance management for high performance of Whirlpool..............12CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................161

INTRODUCTIONWhirlpool is a British industry whose main purpose is to provide services to thecustomers. For the development of the company human resource manager can use severaltechniques. There are many strategies from which company can achieve its target. Present studyis based on Whirlpool, it is multinational manufacturer that offers home appliances, toconsumers across the world. It has employed more than 92000 employees worldwide and hasgenerated 21.25 Billion revenue in the year 2017. Study will analyse knowledge, skills andbehaviours required by HR professionals in organisation. It will conduct own evaluations as HRperson and will prepare professional development plan.. Report will explain ways from whichthe company can achieve high quality of performance. Performance management approacheswill be explained in this assignment (Katzenbach, 2015).LO 1P1 Knowledge, skills and behavioural required for HR professionals for Whirlpool Human resources professional required more knowledge and skills for the developmentof Whirlpool. The knowledge of HR manager helps to achieve goals of the organisation. It isrequired for HR professionals to manage employee's work. It is helpful for the organisation andfor the improvement in productivity. Knowledge HR of company must have knowledge about HR policies. This knowledge aids the personin minimising complex situations in workplace. Individual must have knowledge about handlingpeople in the firm. Conflict resolution practices and policies must be known by HR inorganisation. BehaviourHR of organisation must behave positive, individual have to react properly to allemployees so that positive atmosphere gets created at workplace. HR must be honest andtransparent. Individual should not create biasness in the enterprise.SkillOrganisation skills- Human resources professional requires many approaches toorganize files, personal efficiency and time management. In the organisation there are manysituations where HR management plays an important role. In this profession HR managereffectively introduces the company and its work performance to the employees. Organisation1

skills includes planning and controlling process to maintain efficiency (Bolman, 2017).Organising skills support Human resource manager in handling conflict situations and handlingall task in systematic manner.Multitasking skills- Human resources professionals helps to deal with employees ofWhirlpool Company. HR manager is intermediary of the company. It recruits candidates for theorganisation. HR manager has to face critical situation for the development of company. Itrequires more knowledge to handle the situations. There are many responsibilities of managingorganisation like advertising, recruitment, interviews, training, grievances and otherprogrammes. HR professionals should be able to manage all programmes. Human resourcemanager has to handle may task, hence individual must be able to manage all activities on time.Negotiation- In the company there is a need of negotiation, HR manager can find amiddle ground which is acceptable for the opposite viewer. Human resources professionals forthe company needs this skill to end up negotiation. Effective knowledge helps to satisfy otherparties. Many times conflict situations get arises in organisation, human resource manager isresponsible to resolve such issues. For that person must have good negotiating skills so that itcan convey both involved parties and can take correct judgement for organisation and employeeboth.Communication skills- Human resource manager has to communicate to managementdepartment and other employees of Whirlpool. They must good communicate skill fortransferring any information with other employees and convincing power. It is a responsibility ofHR manager to give right information to employees (Bolman,and Deal, 2017). HR must havegood communication skill, this may aid in developing trust and minimising confusion atworkplace. Technical skill: HR must have technical skills and knowledge of latest software. Thishelps in managing administrative work properly.Conflict and other problem solving skills- In Whirlpool there are many employees’works together. Conflicts can come any time between employees, the HR manager helps to avoidit or any other problems in the organisation. It helps to analyse employee's knowledge, skillswhich is required for the organisation.Discrete and Ethical knowledge- Human resource managers keeps confidentialinformation of the company and they need to serve this information to top management. HR2

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