Developing Individual, Teams and Organisation Doc
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Added on 2020-10-04
Developing Individual, Teams and Organisation Doc
Added on 2020-10-04
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Developing individual, teams andorganisation
Table of ContentsINTRODUCTION...........................................................................................................................11. Professional Knowledge, skills and behaviours that are required by HR Professionals atWhirlpool....................................................................................................................................12. Personal skills audit to identify appropriate knowledge, skills and behaviours andprofessional development plan for HR at whirlpool. .................................................................2Professional development plan for HR at whirlpool. .................................................................3TASK 2............................................................................................................................................43. Differences between organisational and individual learning, training and development atWhirlpool. ..................................................................................................................................44. Need for continuous learning and professional development to drive sustainable businessperformance at Whirlpool...........................................................................................................65. HPW contribution in employee engagement and competitive advantages-............................76. Different approaches to performance management-...............................................................8CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONDeveloping individual, group and teams means improvement of organisation by creating betterWoking conditions in order to achieve objectives. It is really essential for the growth of thecompany to assess employees and develop their skills and knowledge. The present report isbased on Whirlpool, which is an American multinational company. It was founded in the year1911 by Louis Upton. As per the latest data organisation has revenue of US $21.25 billion. Thisproject will cover Professional Knowledge, skills and behaviours that are required by HR atworkplace. In addition to this, Personal skills audit will be carried to identify appropriateknowledge, skills and behaviours and professional development plan for HR at whirlpool.Furthermore, different approaches to performance management will be discussed in brief. 1. Professional Knowledge, skills and behaviours that are required by HR Professionals atWhirlpool.Human resource department of a company is designed to manage all the problems and workrelated to employees of the organisation. It includes training and development of employees andmanaging conflicts of employees along with making their payment slips on timely basis. . It isduty of HR department to guide entire organization about how workers should be treated. Skills of HR: Listening skills: HR should have effective listening skills because it is the duty of HR to listenpatiently to all the problems and conflicts of employees. HR must listen to both the parties toconflict and give solutions accordingly. HR of Whirlpool has the skills of listening patiently andthey take decisions after listening effectively to the entire situation. Effective communication skill: HR must have the skill of communicating abilities in order tomotivate and delivering messages to employees. It is the main task of HR department to fill thegap between employers and their subordinates. Human resource department must be good at oraland written communication skills, because it is the duty of HR to give training to new joinee andrequired to speak about ethics and policies of company to employees. HR of Whirlpool should beconfident enough to give speech at conferences and meetings with complete dedication. Conflict management: Employees are being told that they have to go to HR for any problemrelated to working environment or on arise of any conflicts. HR has given the responsibility ofsolving conflicts of employees and employers. HR should listen to both the parties to conflictand take decision in such a way it does not harm feeling of anybody.1
Timely decision making: Every decision that is taken by HR of company affects employees insome or the other way. As HR of organisation has to make payment slips, hiring of employeesand training of workers. Decisions related to every aspect should be taken on time (Hutchings,Gibbon and Vacca, 2018). Delay in decision making affects the entire procedure of company.HR of whirlpool has timely decision making skill which keeps all work man satisfied and it helpsin keeping a healthy working environment.Behaviour of HRVersatility and adaptability: HR of the company has the personality of versatile nature whoperforms different kinds of work in the company. They are the one who accepts every kind ofsituations and perform their duties accordingly. It is in the behaviour of Human resourcedepartment to manage things as per the working environment of the organisation. Solutions oriented : HR of the company has the duty of giving solutions to all the problem ofemployees. Every worker goes to HR regarding any kind of issues they are facing in thecompany. HR design their mindset in such a way that they doest not focus on problem onlyrather than HR concentrates on finding solutions of the problem. It is the behaviour of HR to begive solutions to the employees regarding problems they are facing while working in theorganisation.Professional knowledge of HREnglish language: It is really important to have knowledge of English language because it is theonly language which is used while working with the organisation. HR should convey messageand information in this language. So HR must have complete knowledge of the same.Computer and electronics: HR must have professional knowledge regarding basic computersystem and along with that HR should know about the use of software system that is used by HRdepartment. Every work of HR like making salary slips of employees or regarding preparation ofany other thing computer knowledge is really must for working in a company. 2. Personal skills audit to identify appropriate knowledge, skills and behaviours and professionaldevelopment plan for HR at whirlpool. Personal skill audit : It is a process of knowing and measuring the ability and skills of personor group of people. It is carried with a view to know the area and traits where an employee lacksand where they need to improve themselves. Here with reference to case study of Whirlpool,2
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