Importance of CPD in Supporting Business Performance

This document discusses the importance of Continuous Professional Development (CPD) in supporting overall business performance. It analyzes different learning theories and provides a detailed CPD plan for new assistant managers, considering barriers to learning and clear training needs.

Developing Individuals,
Teams & Organisations
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Table of Contents
INTRODUCTION
.........................................................................................................................................................3
MAIN BODY...................................................................................................................................3
Present a skills analysis for the job role of HR manager, providing an insight to the skills,
knowledge...................................................................................................................................3
and behaviours you should have as a HR professional..............................................................3
SWOT analysis on the skills identified and analysis on how this...............................................5
information allows you to develop a professional plan that identifies areas that need
improvement...............................................................................................................................5
and development........................................................................................................................5
Reflect on how you could improve your.....................................................................................6
professional development plan...................................................................................................6
TASK 2..........................................................................................................................................10
Analyse the importance of CPD and its support the overall business performance. Different
learning theories has been critical analysis...............................................................................10
Applying at least one learning cycle theory produce a detailed CPD plan for the new assistant
managers, taking into consideration barriers to learning the plan should present clear goals
with clear training needs that will support the overall business objectives in securing
sustainable growth. ...................................................................................................................11
CONCLUSION..............................................................................................................................13
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INTRODUCTION
There are different ways that will help an individual to enhance as well as develop skills.
It is essential that individual and organisation needs to continuously develop their skills and
capabilities in order to conduct task in effective and efficient manner. Continued profession
development plan will support individual to identify various skills and quality that needs to be
enhanced in order to achieve set goals and objectives. In this report various skills, behaviours as
well as knowledge that is required to conduct HR manager role in effective manner. In this report
consist of SWOT analysis on the basis of skills identified and this will help in developing
professional plan. Apart from this professional development plan is evaluated in order to enhance
skills and capabilities.
MAIN BODY
Present a skills analysis for the job role of HR manager, providing an insight to the skills,
knowledge
and behaviours you should have as a HR professional.
HR manager play a crucial role in conducting business task and activities in effective and
efficient manner. It is important that HR manager has required skills, knowledge as well as
behaviours so that they can conduct task in better way. These skills and capabilities of HR
manager will help in conducting business operation in creative manner as well as managing
employees of respective company. Different skills, knowledge as well as behaviours that is
required by HR manager is mention below so that they can manage business activities as well as
employees.
Skills Communication skills – This is one of the basic skill that is required by HR manager as
this will help in performing business activities in appropriate manner. Communication
skill will help in informing as well as conveying task and activities to employees. Decision making skills – Decision making skills includes capabilities of a person to take
right as well as appropriate decision that will help in conducting. This skills of HR
manager will help in identifying as well as analysing various elements of in order to take
effective decision for organisational growth.
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 Organisational skills – This skill is related to managing various activities of organisation
in appropriate manner. It is important for HR manager to have this skills in order to
perform task and activities in effective manner. There are various activities of
organisation that needs to be managed appropriately by HR manager.
Knowledge Personnel and human resource – HR manager needs to have knowledge about the
principles of human resource management. It consist information about recruiting,
selection and training system. Administration – This includes information and knowledge about planning, resource
collection and so on. Administration knowledge will help in managing all activities of
business.
 Laws – There are various laws and regulation set by company that will help impact on
business process. It is essential for HR manage to have appropriate knowledge about laws
and government policies.
Behaviours Transparency and trustworthiness – HR manage should be trustworthiness attitude as
well as transparent. This behaviours will support in developing strong relationship with
other employees. Technology savvy – HR manager needs to be technology savvy as well as have positive
attitude towards technology used by company. This behaviours will help in managing
task and employees in creative manner. Solution oriented – This behaviours of HR manager will help in providing appropriate
solution to issues of business. There are various challenges that needs to be resolved by
HR manager so this behaviours is important.
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SWOT analysis on the skills identified and analysis on how this
information allows you to develop a professional plan that identifies areas that need
improvement
and development.
It is very important to for HR manager to identify various these skills and capabilities in
order to develop better strategies for personal growth and development. Professional
development plan includes various task and activities that is requirement by HR manager to
enhance their skills and knowledge. This plan will help in identifying as well as evaluating
different aspects that need to be improved by a person. It has been determined that SWOT
analyse is an effective tool that will help HR manager to identified there strength, weakness,
opportunities as well as threats to conduct task in better manner. SWOT analyse is mention
below in order to identify various skills as well as capabilities. Strength – HR manager needs to have various skills and ability in order to conduct task
in better manner. As per the above evaluating of different skills, knowledge and
behaviours HR manager of restaurant is able to identify their strengths. Communication
skills can be consider as a strength of HR manager as they are able to convey their
thoughts and ideas in better and effective manner. They have knowledge about all laws as
well as different aspects of personnel and human resource. HR assistant is a technology
savvy as they are able to manage different task with the help of new and innovation
technology. Weakness – The major weakness of HR assistant manage of respective restaurant
includes organisational skills. They are not able to develop an appropriate plan as well as
strategies that will help in conducting task in effectively manner. It has been identified
that HR manager is lacking in management activities. This is dues of lack of
administrative knowledge. This will lead to have negative impact over personality and
growth of HR manager. This HR manager is not able to provide appropriate solution to
issues and challenges faced by company. Opportunities - There are various opportunities for HR manager that will help them in
enhancing their personality as well as achievement of goals. HR manager needs to
develop their behavioural as well as attitude towards other. This will lead to creating
strong relationship with the employees as well as gain their trust. This will aid in
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enhancing trustworthiness behavioural of HR manager. It is essential to develop decision
making skills as this will support in taking better and effective decision for organisation.
Administration knowledge will help in conducting business task in effective and efficient
manner.
 Threats – There are various threat that could be faced by HR manager while conducting
task and activities. HR manage have major threat from administrative skills and ability.
When HR manager is not able to effective manage its employees as well as organisation
task will lead to have major impact on their personality. Lack of skills, knowledge as well
as behavioural will lead to have negative impact over growth and development of HR
personality.
As per the above analysis of SWOT different skill and ability has been identified that
needs to be developed by HR management. The major areas in which HR manager needs to
develop are administration knowledge, decision making skills and organisational skills in order
to enhance personality as well as achieve professional goals. HR manager needs to develop a
proper professional development plan in order to identify as well as analyse different area that
needs to be developed for accomplishing desired goals. There are various opportunities that
could be achieved by HR manager by successful conducting different activities of HR function.
This will help in development of skill and capabilities of HR manager so that they can perform
HR role and responsibilities in better and effective manner.
Reflect on how you could improve your
professional development plan.
Profession development plan can be describe as an action plan which includes different
steps that needs to develop personality. This is very helpful in achieving as well as gaining
specific targets as well as understanding the proper insight to reach desired targets. I have
identified that by drafting an effective professional development plan HR manager will be able to
accomplish set goals and gain professional growth. This plan will help in determining the key
learning targets of HR manager as well as identifying different opportunities that could be
accomplish. Professional development plan includes criteria of judgement that will help in
providing proper feedback to HR manager. Professional development plan in respect to
development of various skills and capabilities in order to evolve personality of HR manager is
mention below
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S.
No.
Learning
target
Present
Proficien
cy
Target
Proficiency
Development
Opportunities
Criteria for
Judging
Attainment
Time
Scale
1 Enhancing
Administrativ
e knowledge
10 7 There are several
opportunities that
could be achieve by
HR manager by
developing
knowledge about
administration. This
will help in
managing time and
activities of business.
This will aid in
conducting task in
appropriate manner.
Peers and
colleagues
30 days
2 Decision
making skills
9 10 Decision making
skills will help in
resolving issues and
challenges of
organisation in
effective way. This
skills will help in
grabing various
market opportunities
and accomplish
goals.
Mangers 50 days
3 Organisational
skills
10 8 By developing
organisational skill
Managers and
supervisor
60days
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HR manager will be
able to develop
strong market value
in organisation. This
will be suppotive in
managing various
task of organisation
effectively
This development plan is supportive in identifying different ways and methods through
which HR manage can accomplish various opportunities. Though this plan I will be able to attain
personal as well as professional growth.
Difference between organisational and individual learning
There are huge difference between organisational or individual learning. It is mention
below in detail.
Organisational learning Individual learning
In organisational learning an employees is only
focusing of enhancing their capabilities and
skills that is related to their working.
Where as in individual learning a person is
focusing on gaining more information and
understanding that is used for personal growth.
This is limited to the learning for
organisational and job purpose only.
This is not limited to workplace learning and a
person aim at developing their own
capabilities.
Organisational learning is supportive in
improving performance at organisation.
Individual learning is supportive in attaining
personal goals.
Difference between training and development
Training Development
Training is only concerned with skills and Development includes overall growth of an
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knowledge increment. employee.
This process is for short time frame This is comparative for longer term
Training is job oriented Development of an individual in career
oriented
TASK 2
Analyse the importance of CPD and its support the overall business performance. Different
learning theories has been critical analysis
Continued professional development includes all those elements that is helpful in
enhancing skills as well as capabilities of an individual. This is considered as an effective
process that will help in tracking as well as documenting the various skills, knowledge as well as
experience of a person. This is a useful tool that will support in recording the experience as well
as increase learning as well as applying in performance of an individual. Continued profession
development is very important and its significance are mention below.
 Continued professional development plan is important in providing various benefits to
individual as well as their profession.
 This is significant in maintain as well as enhancing the knowledge as well as skills of a
person in order to conduct professional task in better manner.
 This is essential for contributing to the effectiveness of skill as well as capabilities of a
person.
There are various advantages for continuous professional development plan in respect of
development of company as well as its activities. This is essential in improving the quality of
work as well as overall performance of employees. It has been identified that though continuous
development plan organisation can boost confidence of employees in order to attain set goal.
There are various learning theories which will help in development of individual skills
and capabilities. Different learning theory are mention below.
Kolb learning style – This is developed by John Dewey and Kurt Levin. This theory is
developed on the basis that learning is considered as a process that is developed by experience
transformation. This includes four major stages such as concrete, observation or reflection,
forming, testing in new situation.
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 Concrete experience – This state that learners can learn through their own experience by
doing task as well as field work.
 Reflection observation – In includes that leaner can learn though their observation.
 Abstract conceptualization – This is third stage in which leaner will attempts to learn by
conceptualization various theory about their observation.
 Active experimentation - This is last stage and in this learner will try to test model in
order to enhance their experience.
This learning cycle theory is very effective in enhancing continuous profession
development plan of an individual. By analysing as well as evaluating theory of leaning better
and effective decision could be taken for growth and development.
Applying at least one learning cycle theory produce a detailed CPD plan for the new assistant
managers, taking into consideration barriers to learning the plan should present clear goals
with clear training needs that will support the overall business objectives in securing
sustainable growth.
In order to improve performance of employees in effective manner, manager of the
company takes several initiatives. One of the common among them is Continuous professional
development plan. With respect to the provide scenario, it has been seen that business manager
can easily improvise their weak areas by incorporating this plan. In addition to this, it can be
further said that assistant business manager can also improvise their weak areas by effectively
attending regular based training and development session. In this regard, Continuous
professional development plan for assistant business manager is stated as below:
Identi
ficatio
n of
learni
ng
needs
Define
expected
learning
outcome
Identify
learning
activity
Resources Timescal
e
Communi
cation
Evaluation
Enha
ncing
Admi
By developing
this skill, it
would be easier
This can be
improved with
the help of
Assistant
business manager
will require
15th
Decembe
r - 30th
Verbal
communic
ation
This will be
enhanced by
measuring
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nistrat
ive
knowl
edge
for business
manager to
manage overall
administrative
work of the
company in
effective
manner.
appropriate
guidance
provided by
the superiors.
regular based
training session.
Decembe
r
medium management
capabilities
of assistant
business
manager
within the
company.
Organ
isatio
nal
skills
The main
motive of
developing this
skill is to
maximise
working
efficiency of
employees in
appropriate
manner.
Development
of this skill is
highly
important for
assistant
manager as by
performing
this, they can
easily attain
their
respective
objectives.
In order to
develop this
organisational
skill, I have to go
through range
practice session
and take training
from my seniors
for attain
required
improvement.
4rth
Decembe
r - 31th
Decembe
r
Both oral
and
written
communic
ation
Improvemen
t of this skill
will be
assessed by
my
superiors.
Decisi
on-
makin
g
skills
This skill is
very important
to owed by me
as it will help
me out in
taking effective
decision for the
business that
will contribute
Assistant
business
manager will
take initiative
of improving
this skill by
focusing
evaluating
range of
Here, individual
can improve it by
taking more and
decisions within
the company in
several situations.
3rd
Decembe
r - 30th
Decembe
r
oral
communic
ation
Improvemen
t attained by
assistant
manager
will be
checked by
assessing
effectivenes
s of
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in attaining
success in the
quicker
manner.
organisational
situation and
preventive
measure taken
by my seniors
to resolve it.
decisions
taken by
them.
CONCLUSION
From the above mentioned report, it is concluded that development is crucial for each and
every individual to enhance their existent level of skills and knowledge. This aids in
accomplishing the tasks and duties in an effectual and efficient way. PDP and CPD plan provides
aid to an individual in inflating their competencies so as to make their personal and professional
personality compatible with the requirements of an organisation. In addition to this, it has been
analysed that SWOT analysis renders aid to a person in identifying their best skill areas and the
probable shortcomings which are hindering them from completing the activities within due
course of time. Apart from this, it is recognised that taking appropriate course of action for
enhancing the weak skill areas is crucial to avoid any kind of constraint within professional life.
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