Developing Manager: A Comprehensive Guide to Management Skills and Career Development

The Developing Manager
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Contents
Introduction...........................................................................................................................................4
Task 1 (LO1).........................................................................................................................................5
AC1.1 Compare different management styles...................................................................................5
AC1.2 Discuss leadership characteristics..........................................................................................7
Leadership.........................................................................................................................................7
AC1.3 Evaluate communication processes in selected businesses.....................................................9
AC1.4 Analyse organisational culture and change in selected businesses.......................................11
Task 2 (LO2).......................................................................................................................................13
AC 2.1 Assess own management skills performance.....................................................................13
AC 2.2 Analyse personal strengths, weaknesses, opportunities and threats.....................................14
AC 2.3 Set and prioritise objectives and targets to develop own potential......................................15
Task 3 (LO3).......................................................................................................................................17
AC 3.1 Lead and motivate a team to achieve an agreed goal or objective.......................................17
AC 3.2 Justify managerial decisions made to support achievement of agreed goal or objective and
recommendations for improvements................................................................................................19
Task 4 (LO4).......................................................................................................................................21
AC 4.1 Explain how own managerial and personal skills will support career development............21
AC 4.2 Review career and personal development needs, current performance and future needs to
produce a development plan............................................................................................................22
Conclusion...........................................................................................................................................24
References...........................................................................................................................................24
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Introduction
The report consists of the methods and styles of developing manager. The working of
developing manager is in the field of management. The different principles and practices of
management behaviour are discussed in this unit. Task 1 includes the different management
styles and the characteristics of leadership. The identification of organisational culture in the
business is also discussed in this unit. The SWOT process and objectives of management are
described in this unit. The managerial skills and decisions are discussed in this report. The
team motivation is discussed in achieving the objective of the goal. This unit will discuss
about the methods of a team building and motivation to the employees. This report explains
the issues which are used by a manager of a company. The development will also describe in
this report.
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Task 1 (LO1)
AC1.1 Compare different management styles.
Management
The tourism industry of UK is increasing day by day. The different organizations provide the
services and products to the customers and manage the resources. An example of Thomas
Cook and TUI is taken in this unit. Both of the above organizations follow the different
styles of management. The companies develop the various services and products with the
different management styles and as per the needs of the demand in the market (Zhou, et.al.,
2014). They also give the proper training to the staff for the better use of resources in the
management process. The above two companies achieve their goals and objectives by
following these different management styles. The description and comparison of two
companies are discussed below:
Management Styles Thomas Cook TUI
Autocratic The company is mainly
working as per the autocratic
style. The managers of the
organisation make all the
decisions in the workplace.
TUI is the company works for
the travel and tourism sector. It
offers the different services to
the customers and company not
adopted autocratic style
currently.
Consultative The management of the
company does not follow the
consultative management style
currently but the organisation
is working on adopting this
style to maintain operations in
the company. This is used to
place the trust and confidence
among the employees.
This organization works on
managing the products quality
and different services for the
customers. This organization
uses the consultative
management style to maintain
trust and confidence in the
company.
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Persuasive Thomas Cook adopted the
persuasive management style
in which manager makes
decisions for employees. This
style manages a high trust
between the employees and
management.
As per the persuasive style,
manager and supervisor work in
different functions of the
company and motivate the
employees for the use of proper
resources. TUI works to adopt
this style to make decisions.
Democratic The company motivate the
staff through different social
measures used by the
company. This style is
versatile in nature. Democratic
style is not used by Thomas
Cook.
Management is the process of
acquiring information and ideas
of employees and then makes a
development plan for the
company. Democratic style is
used by the company to manage
the decisions.
Collaborative Managers having collaborative
style communicated
extensively with staff and take
the decision by the majority.
The target is analysis in the
method of the collaborative
style of management in which
different values are added for
the improvement of the
organisation (Page and Hall,
2014).
Delegative Delegative management style
is mainly used to allow staff to
take the whole responsibility
of the work. Thomas Cook
adopted this style and the
employees responsible for the
work.
The management process is
used to develop the company in
2 ways which are
communication and hierarchical
structure. The management
gives tasks with no direction
and expects the staff to achieve
better results.
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AC1.2 Discuss leadership characteristics.
Leadership
Leadership is to set a direction for a group that they follow. Leadership is a process by which
a leader can guide regarding the work and the behaviour of work. To define the leadership,
taken an example of two UK based companies Thomas Cook and TUI. Both companies attain
the process of leadership in their work. Thomas Cook follows the characteristics like
Direction, Consistency and Flexibility whereas TUI follows the Empathy, Honesty and
Conviction (Moscardo, 2014). The different characteristics of leadership are:
Characteristics of Leadership
 Empathy: When the team knows about the leader's empathetic nature, they will
more likely to work with the leader.
 Consistency: As a consistent leader, gain respect and credibility which is
important in the leadership.
 Honesty: Another characteristic of leadership is credibility. Honestly plays a
major role in the growth and development of the company.
 Direction: It is an essential characteristic of good leadership. The leaders’ duty is
to provide better direction to the employees.
 Communication: Proper and effective communication helps to keep the
teamwork on the projects with a better attitude. If the leader communicates
effectively, staff will more likely to meet the objectives.
 Flexibility: The leader increases the likelihood by being flexible to new ideas.
The flexibility used by the leader make their work with proper consistency.
 Conviction: A strong vision to see it through is the most essential factor of
leadership. The leader who follows the work mission it will be an inspiration.
The above characteristics help the companies in achieving the better productivity and better
profits. The Leader of the particular company should have to follow the above characteristics.
These characteristics carries out a flexibility in a work and the behaviour of work becomes
easy for the employees (Moscardo, 2014).The leader can take decisions freely for the
betterment of the company. For example, a Thomas Cook manager has the power to take the
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