Process Flow for Device Troubleshooting at RD Pvt Ltd

This assignment discusses the process flow for device troubleshooting at RD Pvt Ltd, including organization overview, mobility use case, likely opponents, and policy detailing. It also includes a cross-functional process diagram for healthcare application troubleshooting.

Running head: ITNET301A – Assignment 1
ITNET301A – Assignment 1
Process Flow for Device Troubleshooting at RD Pvt Ltd
Name of the Student:
Student ID:
Name of the University:
Author’s note:

1ITNET301A – Assignment 1
Table of Contents
Introduction......................................................................................................................................3
Organization Overview....................................................................................................................3
Defining Mobility Use Case............................................................................................................6
Defining Likely Opponents.............................................................................................................7
Typical Opponent Profiles...........................................................................................................7
Likely Attack Vector...................................................................................................................8
Mode of Operations.....................................................................................................................8

2ITNET301A – Assignment 1
1. Introduction
The information management is a crucial factor implied with the continuation and
development of the successful project development (Jones, Rudin, Perry & Shekelle, 2014). The
technology innovation has been developed for continuous management of activities. The
limitation of the information management had been implied with the listing of proper and
effective technology innovation for implying the management development. The use of flow
chart has been helpful for improving the technology innovation and alignment of comprehensive
management process. The process of device troubleshooting would be effectively managed with
the implication of successful development management (Sallis, Owen & Fisher, 2015). The
technology innovation would align with the listing of proper and effective management
information.
The following assignment would be made on use of the technology of device
troubleshooting for the organization of RD Pvt Ltd. The improvement of the successful
management of the activities would be helpful for taking care of the improved analysis
management. The appropriate management of the factors would be helpful in implying the
successful completion of the factors for the development of hospital activities. The innovation of
the activities of the RD Pvt Ltd hospital would be helpful for taking care of the prospect of
trouble shooting the scanners, X-rays, and many other devices that are being used effectively in
the organization.
2. Organization Overview
The RD Pvt Ltd is a government hospital providing general healthcare to all the people of
the locality and has been providing them with the facilities of innovative technology. The

3ITNET301A – Assignment 1
implication of the successive innovation in healthcare services would be implied for making the
comprehensive formation of the improved information management. The healthcare organization
has been in extensive use of the successive information management development. The
information development would be effectively deployed with the improvement of the operations
in the organization. The compiling of the technology innovation has been helpful for implying
the development management. The organization would require the successful management of the
activities and integrating the alignment of successful completion of the operations. The
organization is very helpful for taking care of the implementation of the activities and aligning
the utilization of successful implication management. The improvement of the successful
information development had been aligned with the improvement management.
3. Organization's nature
The RD Pvt Ltd hospital has been following the government structure and the alignment of the
innovative information management for their operations. The following is the organization
structure of the healthcare,

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Figure 1: Organization Structure of the Healthcare
The healthcare board is at the top of the organizational structure of the RD Pvt Ltd
hospital with the effective information management development for the organization
management. The administration unit comes after the board members. The operational unit
comprises of the information services, therapeutic services, diagnostic services, and support
services unit. Each of the unit comprise of 6-7 staff working actively in two shifts for making
sure that the healthcare can provide support and development. The information management has
been eased with the supportive information management. The information services would
include the admissions, billing, computer info, health Ed., and human resources. The therapeutic
services would include the facilities of PT, OT, Speech/lang, pharmacy, resp. therapy, pharmacy,
nursing, and dietary. The diagnostic services would include the facilities for med lab, radiology,
nuclear medicines, ER, cardiology, and neurology. The support services for the healthcare would
include central supply, biomedical, housekeeping, maintenance, dietary, and transportation.

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4. Defining Mobility Use Case
The probable use cases for the activity alignment of the operations of the organization
include activity alignment and forming the management of the successful integration and
development. The following are some of the use case description of the activities of healthcare
application,
Use Case ID: RF 001
Use Case
Name:
Patient Information Storage
Created By: Engineer Last Updated By: 15/12/18
Date Created: 11/11/18 Last Revision
Date:
16/12/18
Actors: Patient, Documenter
Description: Information of the patients would be stored in the storage sector of the
healthcare. The patient would update the information about their existing
diagnosis and the implication would be helpful for making sure the
functions are developed.
Trigger: Information sheet is available
Preconditions: 1. Patients would provide the information
Post conditions: 1. Easily accessible information of the patients
Normal Flow: Patients  Information Update  Information manager
Alternative Flows:
[Alternative Flow 1 –
Not in Network]
Email Information  Main Storage system
Exceptions: Information Could not be accessed or validated
Includes: Validation of the information
Frequency of Use: Daily
Special Requirements: NA

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Assumptions: Information is available for development
Notes and Issues: NA
Use Case ID: RF 002
Use Case
Name:
Diagnosis Information Stored
Created By: Engineer Last Updated By: 15/12/18
Date Created: 11/11/18 Last Revision
Date:
16/12/18
Actors: Doctor, Documenter
Description: Information of the diagnosis would be stored in the storage sector of the
healthcare. The doctors would update the information about their
existing diagnosis and the implication would be helpful for making sure
the functions are developed.
Trigger: Diagnosis sheet is available
Preconditions: 2. Doctor would provide the information
Post conditions: 2. Easily accessible information of the diagnosis
Normal Flow: Doctors  Information Update  Documenter
Alternative Flows:
[Alternative Flow 1 –
Not in Network]
Email Information  Main Storage system
Exceptions: Information Could not be accessed or validated
Includes: Validation of the information
Frequency of Use: Daily
Special Requirements: NA
Assumptions: Information is available for development
Notes and Issues: NA

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Use Case ID: RF 003
Use Case
Name:
Payment information is stored
Created By: Engineer Last Updated By: 15/12/18
Date Created: 11/11/18 Last Revision
Date:
16/12/18
Actors: Accounts Department, Bank
Description: Information of the payment would be stored in the storage sector of the
healthcare. The accounting department would update the information
about their payment information and balance payments.
Trigger: Payment Information is available
Preconditions: 3. Accounts Department would provide the information
Post conditions: 3. Easily accessible information of the payments
Normal Flow: Accounts Information  Information Update  Bank manager
Alternative Flows:
[Alternative Flow 1 –
Not in Network]
Bank Server  Main Storage system
Exceptions: Information Could not be accessed or validated
Includes: Validation of the information
Frequency of Use: Daily
Special Requirements: NA
Assumptions: Information is available for development
Notes and Issues: NA
5. Defining Likely Opponents

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5.1 Typical Opponent Profiles
The possible opponents of RD Pvt Ltd hospital involve the development of the
information management for market analysis and distinguishing the probable competitors from
the market. Many healthcare organizations and hospitals can act as the competitors of the
organization. The opponent profile for the organization would be largely included with the
successful implication and developing the implication management. The listing of the
information and development of the improved functional management has been implied with the
improved listing and probability management. The information development can be effectively
managed with the continuation of the activities.
5.2 Likely Attack Vector
The attack vectors for the competition among the rivals are the factors for competition
among the organization based on economic profit and customer likelihood. The listing of
successful analysis and development would be implied with the continuation and alignment of
the activities taking care of the market analysis and competitor analysis. The analysis would help
in forming the successful information development for the activity development. The factorial
development would help in forming the analysis of the factorial development of the operations.
The most likely method for the attack on the competition are formed with the consideration of
the factorial development.
5.3 Mode of Operations
The mode of the operations for the organization would include the successful
management of the activities for the implication management. The activity alignment had been

9ITNET301A – Assignment 1
implied with the utilization of feasibility report analysis and checklist management. The
operation alignment has been implied for listing the inclusion of the activities and forming the
listing of the improved activity development. The development of the activities had been aligned
with the consideration of the factors and improvement of the information management. The
listing of the proceedings has been developed with the consideration for the information
management.
6. Policy Detailing
Answer to question number a
Yes, BYOD (Bring your own device) will be allowed within the healthcare organization.
Answer to question number b
Physical security will be provided to the healthcare organization with the help of steps
that are generally elaborated below:
 Locking up the server room
 Setting up proper surveillance
 Vulnerable device should be locked
 Packing up for the backups
 Protecting the portables
Answer to question number c
Yes, standardised type of device is present within the organization.

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When the standardized type of devices has end of life then such type of devices will be
reused for other purposes if required.
Answer to question number d
The minimum OD requirement are listed below:
 Server-Windows server 2016
 Pc-Windows 2010
Answer to question number e
The policies are listed below:
 Lost and stolen policy: The individuals who will engage within stolen and lost
policy will be penalized.
 Device Pool replenishment: The communication manager administration should
engage in maintaining the device pool replenishment.
Answer to question number f
No, the users are not allowed to install their personal app within the Pc’s of the
organization.
Answer to question number g
No, personal use is not allowed within the organization.
No, the organization does not have the authority of wiping the personal data of the
workers

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Answer to question number h
The device passcode as well as encryption requirement are elaborated below:
Device passcode requirement: Device passcode is needed when one provision thee
corporate owned devices or when the users are provided with the opportunity of accessing
sensitive information.
Encryption requirement: Encryption is generally required in order to avoid
unauthorized access.
Answer to question number i
No, the SD cards are not allowed within the devices.
Answer to question number j
Periodic wipe helps in rendering all types of data on the hard drive that are unreadable. It
is found that the term is generally utilized in reference to create data storage within the
smartphone, computer or tablet that are inaccessible before disposing the device.
Answer to question number k
As per the compromise device policy of the organization, it is very much necessary for
the organization to use firewall or any other encryption method when the devices gets
compromised which is considered to be unsafe.
Answer to question number l
Yes, the user needs to bring their devices to work.

12ITNET301A – Assignment 1
If a user forgets to bring their device to work then it is necessary to provide them
alternative device so that they can work.
Answer to question number m
Yes, the organization can be able to track the location of the owner.
It is necessary to tell the owners that they are being tracked by the organization.
7. Conclusion
It can be concluded from the assignment that the alignment of the information
management for the development of the successful management of the activities had been
implied with the consideration of the activities and listing probable management development.
The assignment had implied the utilization of the use case analysis for the development of the
information management. The innovation of the activities of the RD Pvt Ltd hospital had been
helpful for taking care of the prospect of trouble shooting the scanners, X-rays, and many other
devices that are being used effectively in the organization. The alignment had been successful for
developing the improved functional development of the activities. The use case description had
been done on the activities of the favorable factorial development model. The use case had been
analyzed considering the information and listing probable information management. The
appendix section in the report had shown the Healthcare Application Trouble Shooting Process
in a cross functional process diagram. It is very important for the identification of the process if
initiating and the developing of the successful information management in the business flow
process. The probable use cases for the activity alignment of the operations of the organization
include activity alignment and forming the management of the successful integration and

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development. The health care had required the formation of the sectional development of the
information so that collective information management can be achieved.

14ITNET301A – Assignment 1
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Appendix A: Healthcare Application Trouble Shooting Process