This project report discusses the concept of digital marketing and its various tools and strategies. It covers topics such as search engine optimization, online advertising, and web analytics. The report also includes a case study of Dark Woods Coffee Ltd, a UK-based company.
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Digital Marketing Portfolio
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Search Engine Optimisation........................................................................................................1 Online Advertising.......................................................................................................................3 Web analytics...............................................................................................................................5 CONCLUSION................................................................................................................................6 REFERENCE...................................................................................................................................8
INTRODUCTION Digital marketing refers to a marketing which include use of digital technologies in promoting goods and service of business(Aithal and Aithal, 2019). Digital technologies include computers, phone, social media platforms as these resources has wide approach and promote firm's product and service effectively. Digital marketing portfolio helps to highlight work and idea of employee to employer. It include different digital marketing tool like search engine optimisation, online advertising and web analytics. These tools helps business to reduce cost of business and provide higher return on investment of business. It is measurable as it allow business to mesure success of this advertising tool. It can be modified easily, develop brand of company and helps to increse share of business.Dark Woods Coffee Ltd is a UK based company established by Lan Agnew in the year 2013. The company is providing roasting coffee, barista training, artisan coffee and speciality coffee. They get best coffee around world for their customer and supply whole sale coffee.This project report include digital marketing portfolio including online advertising and planning of online advertising, web analytics and various tools of web analytics. It also include search engine optimisation and process of preparing strategy for business. MAIN BODY Search Engine Optimisation Search engine optimisation refers to the process of improving website in respect to quality and quantity of traffic(Huang, 2016). Search engine optimisation focus on unpaid and natural resources instead of paid ones. SEO helps to target quality traffic in business and reduce cost as SEO does not require pay of ads. It helps business to move up from their competitors in market. It include quantity and quality of traffic and organic result. Strategy for SEO include following process: Creation of list of keywords:This step include creation of list which include keywords in search engine optimisation as these key words helps to identify target customer with help of google suggest(Im, Nam and Cho, 2020). When an individual search on google to find something, google provide suggestions. Keywords should be selected that is related to content of business asDark Woods Coffee Ltd is doing business related to coffee they can take word related to coffee. 1
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List of long tail keyword:In this step, long key words related to topic are identifies as it explains main topic. It include identifying keywords which that is related to main content of page of company. It is important for manager ofDark Woods Coffee Ltdto create content which conducted research of key works. It helps organisation to attract more people who has variety of interest and creating interest of offering of business. It is important for business to create blog by using long words which explain about topics of business has selected. These long words create bunch about topic and helps when customer are looking for information related to bunch of information business is offering. Building of page for each topic:This step include website and search engine's ranking. Business should build one page to get rank for keywords. Manager ofDark Woods Coffee Ltd should use their topic to including long words and these pages work as table of content which include description of main topic and provide brief to customers or readers about topics which are covered in other topics. These topics provide an idea about business and their products or service to customers. This will provide help to customer to finds business and their offering in search engine by using any keywords. Setting up a blog:Blogging is important for website of company as it increase rank of website and engage user with business website. Blog create new pages and provide business with additional opportunity to rank up in search engine result page.Dark Woods Coffee Ltd should create a blog post in order to get opportunity to be rank up in search result. While writing blog , a business should follow certain things like business should not include long words as google does not match these long words in same way. Blog should connect to page created for topic. After publish of blog , it should be connected with page which provide support to topic. Creation of blogging schedule:It is not necessary to related every blog with cluster topic. It is important for business to write about topic that is not directly related to products and brand of company for customers to create authority with google algorithms. Manager ofDark Woods Coffee Ltdshould write blog at least once in whole week for audience not for search engine. This process require research about target audience so business write about their interest. It also helps firm to develop strategy to focus on business goals and objectives. Creation of link building plan:Link building refers to a process which focus on increasing quality and number of link on websites as it helps in increasing rank of website in 2
search engine. It can be done by sharing links by exchanging links in site of local businesses. It helpsDark Woods Coffee Ltd to increase rank of website. Comparison of file before uploading them on websites:It is important to upload images, video and other media which support content of business. These visual effects helps manger ofDark Woods Coffee Ltdto get viewers attention. But at the same time these can create problem for website as it take time to load due to large size of these file. File size can create problem for user as it is difficult to render site oninternet. To solve this problem, manager of Dark Woods Coffee Ltdcan use compression tool to minimize size of file. Up to date on SEO and its practices:There are various resources which helps a business to up to date and be in tread. These resources include moz, digity marketing, search engine round table, SEO book etc. By using these resourcesDark Woods Coffee Ltd can make their website in top trend. Measure success of content:SEO is a time consuming process and require proper efforts, so to maintain its success it is important for manager of Dark Woods Coffee Ltd to track process of SEO and identify area which require improvement. Organisation can monitor their performance by using analytical tool which helps them to identify opportunity for business. Online Advertising Online advertising is a part of marketing strategy in which advertisement is delivered to customer through internet(Jiao, Zhou and Du, 2016). It include social media marketing, email marketing and mobile advertising etc. Online advertising is beneficial for business of Dark Woods Coffee Ltd as it provide global reach to offering of company. It attract target customer towards organisation and increase their brand engagement. These advertising saves times and reach to mass customer, it also helps company to make good relation with customers. For effective online advertising program, Dark Woods Coffee Ltd need proper planning to execute their advertising campaign. Effective planning helps to increase chance of success of advertising and helps them to send business message to customers without crossing limit of budget(Visconti, 2020). Planning of online advertising for Dark Woods Coffee Ltd include various steps which are as follows: Define customer:It is important for business to define their customer and it include identification of gender of customer, their working preference, job profile, income, education, spending habits. It also include use of business offering for customer, their preference in buying 3
online, identification of place where customer find about product and service as online or offline. For developing effective online advertising, it is important for Dark Woods Coffee Ltd to define their customers. Choose target:It is the second stage in planning online advertising. It include place where organisation put their advertising as customer user several sites like Facebook, Instagram, snap chat, google ads etc. If business are placing their ads many place, it increase visibility of their products. Complimentary sites also helps business of Dark Woods Coffee Ltd to promote their product to customers. Pay per click is another dimension which also helps business to promote their product. Google ad words helps to geteffective keywords by effectively monitor performance of keywords. While selecting social media or website, form should consider some factors like traffic, quality of ads, external linking, SEP, message type etc. Budget:Budget is most important decision in process of online advertising and after knowing cost of advertising, firm should prepare budget for advertising campaign. Budget will provide an idea to manager of Dark Woods Coffee Ltd about spending of company, so company can estimate total cost of advertising. For selecting best ads suitable to budget of company, firm need to prepare a list of ads and select best which is suitable to target customers. Creation of ad content:For making marketing strategy effective, it is important to focus on most selling product of business, targeting each product affect effectiveness of marketing campaign. It is important to remember for manager of Dark Woods Coffee Ltd that they are selling benefits as it helps to connect with customers. Words make advertising effective, so manager Dark Woods Coffee Ltd should not use words like you or yours instead they should use words like me, my ,we etc. as it create good impact on minds of customer and help company to connect with customers. They should also use words like fun, comfort and relax. Advertising using social media should include various photos which is suitable to ads requirement. Tracking and monitoring of ads:Tracking and monitoring ads of business make marketing campaign more effective(Torres-Ruiz and Ravindran, 2018). It is important to identify which things are working according to expectation and which are not. This monitoring helps manager of Dark Woods Coffee Ltd to know about volume of ads and how to get best result out of it. Advertising management services helps organisation to successfully monitor and track performance. 4
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For maintaining effectiveness of strategy, it is important for company to keep in mind about medium of advertisement, budget of advertisement, message of business for advertisement. Effective strategy helps Dark Woods Coffee Ltd to reach to target customer of business. It also helps them to increase their profit and effectiveness of marketing campaign. Web analytics Web analytics refers to process of collection, measurement and analysation of web data which helps to understand web usage(Marconi and Favi, 2020). It does not measure web traffic but is used as tool to increase effectiveness of web. It provide various benefits to Dark Woods Coffee Ltd which are as follows: To know visitors:Web analytics helps business to know about their visitors. It provide information to business who are visiting to their websites. It helps manager of Dark Woods Coffee Ltd to know about their customer. Their source of coming:Web analytics helps business to know about source of visitors from which they are coming to website of company. It helps them to understand whether they are coming from viewing advertisement or from website link available to other site. It provide information to manager of Dark Woods Coffee Ltd about source of customer from where they are coming to website of company. Their view on website:It also helps business to understand what customers is viewing on website of customer. It helps them to improve view of business and taking necessary steps to improve website of company. It allow manager of Dark Woods Coffee Ltd to know about customer view on website. Their findings:Web analytics provide information to business about did customer get what they are finding business websites. It also helps business to improve their website and provide customer with information they are searching. Their time spending on site:Web analytics also provide information of time spent by customer on business website. It helps business to engage them more with business. Tools of Web analytics which helps Dark Woods Coffee Ltd are as follows: Google Analytics:It is a effective tool used by business to track and monitor web traffic to their websites(McKenzie, 2020). It is duty of manager to identify keywords which bring that increase traffic of visitors to business websites and what factors lead them leave website of business. This tool helps to create report of website of company that include visitors information, 5
goals, e-commerce, traffic source etc. The drawback of this tool is that it take lot of time to update information. Kiss metrics:Kiss metrics is a tool that also helps business to track activity and movement of customer(Shea and Parayitam, 2019). It allow business to see changing behaviour over time, recent and typical referrer and identify pattern.It provide visitor activity in a most easy format which can be easily understood by business. Yahoo Web Analytics:Yahoo Web Analytics is a highly customise system which helps business to increase satisfaction of customer along with increase in sales(Stanton and Stanton, 2016). It helps in reducing cost of business and provide new insight to customer. It helps in storing data in raw form and non aggregated form. This data analytics tool is powerful and is highly flexible. It has executive dashboard which is used to complete needs of business. It collect real time data which allow business to monitor reporting data after visit of user. Alexa Internet:Alexa internet is a web analytical tool which helps business in tracking web traffic, global ranking and other information(Sunder, Kim and Yorkston, 2019). It helps business to get measurable result. It provide gauge value to business which helps them to compare value in term of their competitors. It provide movement of traffic of visitors to website of organisation. It helps to evaluate opportunity of outreach marketing and convey value of business own sites. CONCLUSION From above mentioned project report it can be concluded that digital marketing is a strategy that helps business to increase product reach in market. Digital marketing has a global reach and has low cost which is affordable by business. Digital marketing portfolio is a group of digital marketing tool which helps to improve productivity of business. It include email marketing, search engine optimisation, word press, web analytics. Search engine optimisation is a tool which improve quality of website and increase traffic to business. It include keywords which helps to improve ranking of website and increase engagement of user on website. This strategyinclude various steps which helps company to increase user of their website. Online advertising is a process of advertising using internet technology. The process of designing advertising include kn ow customer of business, choose target, estimate budget and creation of ad content. It also include tracking and monitoring effectiveness of online advertising. Web analytics is that measure and process web data and helps organisation to make changes in their 6
marketing strategies. It include various tool which make its working easy including google analytics, kiss metrics, yahoo web analytics, alexa internet etc. 7
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REFERENCE Books and Journal Aithal, P. S. and Aithal, S., 2019. Management of ICCT underlying Technologies used for Digital Service Innovation.International Journal of Management, Technology, and Social Sciences (IJMTS).4(2). pp.110-136. Huang, J. Y., 2016. Patent portfolio analysis of the cloud computing industry.Journal of Engineering and Technology Management.39. pp.45-64. Im, K., Nam, K. and Cho, H., 2020. Towards successful business model management with analyticnetworkprocess-basedfeasibilityevaluationandportfolio management.Electronic Markets.30(3). pp.509-523. Jiao, R. J., Zhou, F. and Du, J., 2016, December. Key issues of incorporating social network effectsinproductportfolioplanning.In2016IEEEInternationalConferenceon Industrial Engineering and Engineering Management (IEEM)(pp. 1898-1902). IEEE. Marconi, M. and Favi, C., 2020. Eco-design teaching initiative within a manufacturing company basedonLCAanalysisofcompanyproductportfolio.JournalofCleaner Production.242. p.118424. McKenzie, M. D. J., 2020. Micro-assets and portfolio management in the new platform economy.Distinktion: Journal of Social Theory.pp.1-20. Shea, T. and Parayitam, S., 2019. Antecedents of graduate student satisfaction through e- portfolio: Content analysis.Education+ Training. Stanton, A. D. A. and Stanton, W. W., 2016. The relationship between Big Data, data science, digitalanalyticsandtheskillsandabilitiesneededtooptimisemarketing decisions.Applied Marketing Analytics.2(3). pp.265-279. Sunder, S., Kim, K. H. and Yorkston, E. A., 2019. What drives herding behavior in online ratings? The role of rater experience, product portfolio, and diverging opinions.Journal of Marketing.83(6). pp.93-112. Torres-Ruiz, A. and Ravindran, A. R., 2018. Multiple criteria framework for the sustainability risk assessment of a supplier portfolio.Journal of Cleaner Production,172, pp.4478- 4493. Visconti, R. M., 2020. Portfolio of Intangibles, Smart Infrastructural Investments, and Royalty Companies. InThe Valuation of Digital Intangibles(pp. 449-490). Palgrave Macmillan, Cham. 8