This report highlights the importance of conducting research and surveys to understand customer needs, as well as developing products that effectively satisfy those needs. Additionally, it emphasizes the role of promotional tools in providing information about a product or service to potential customers. The report also touches on the need for organizations to focus on increasing profit and revenue, and to develop physical outlets in new markets within five years. Overall, the report suggests that by understanding customer needs and using effective marketing strategies, an organization can increase its profitability.