E-Commerce System Report 2022

Running head: REPORT ON E-COMMERCE SYSTEM
REPORT
ON
E-COMMERCE SYSTEM
Name of the Student
Name of the University
Author Note:

E-commerce System1
Introduction:
The aim of this project is to evaluate the e-commerce websites in different categories
which involves the e-retailor, market creator and the community provider. Followed by this
aspect it will successfully evaluate all the websites with reference to the success factors and
success factor indicator. Along with that a detail comparison of the nominated websites
among its own category is provided. Considering those identified features in this report it will
also determine its strength and weakness of the websites after this it will suggest effective
mitigation process in order to reduce the limitations of the nominated websites.
Discussion:
E-retailor –
In this category it will discuss about the websites which holds the feature of selling
products via electronic transactions. Hence, considering the above aspect in this category the
nominated websites are listed below:
HPshopping.com-
This is an e-commerce website for HP laptops and computer accessories in which the
company has displayed its products with its prising from which the customers can buy the
products from the website via online transactions. After successfully analysing the website a
detail evaluation of this website is mentioned below:
Business Objective:
 One of the most significant business objective of this website is to provide
personalized experience to its customers as it has been analysed from its business
module that most of the customers are interested to get customized services from the
nominated website.

E-commerce System2
 Along with the above objective enhancement of the business sale is also one of the
major objective of this nominated website as an e-retailer website holds the capability
to attract the customer.
 Along with that one of the most important business goal of this website is to gain
customer trust as this will significantly impact its business profit.
 Followed by this an e-tailing website has the aim to be more accessible for every
possible customers.
 Considering the above objectives this website has the objective to address all the
user’s query hence, the business goal of this website to be more responsive to the
customers in order to gain more business profit.
Success factor Indicator:
 Followed by the above mentioned key business objectives one of the most key
success indicator factor is to effectively analyse the customer information in order to
provide more customized services to the customers.
 In order to enhance the sale, the company has an enhanced marketing plan which
impacts the services of the website as it helps the customer to get more idea about the
services of the nominated website.
 Followed by this one of the most impactful key success factor indicator for gaining
customer trust is to hold the capability to provide more secure as well as effective
services to the customers.
 The website holds less page loading time as well as it has the feature to be more
accessible.
 One of the most impactful success indicator factor is to have more information on the
website about the services of the business as well as it has an effective customer care
services.

E-commerce System3
Strength and weakness:
While considering the services of the HPshopping.com website several significant strength
has been identified which are listed below-
 This website is more informative which holds the capability to address all the
customer’s queries.
 This website is highly attractive hence, it has a significant impact on the customers.
 Followed by this this website has highly secure transaction process which impacts the
business services of the company.
 Along with that it has effectively displayed every product of the company by
providing detail specification about the product.
Along with all the strength of this website the identified limitations are listed below:
 Not compatible for mobile devices.
Best Buy.com-
This is a type of website in which it sales electronic products via electronic
transactions. While evaluating this website it has been noticed that this website is also similar
to the above nominated website however, Best Buy sales products of almost every top
branded products.
Followed by this aspect a detail elaboration of the business objective as well as the
key indicators are mentioned below:
Objective:
 One of the significant objective of this website it to gain more customers.
 Along with that one of the most significant objective of this website is to offers the
facility to manage large amount of internet traffic.