The Quality of E-learning: Strategies to Improve E-learning Quality

The Quality of E-learning1
THE QUALITY OF E-LEARNING
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The Quality of E-learning2
Abstract
The introduction of e-learning in education institutions has become a necessity and it is being
deployed in various forms of education worldwide. It has been noted that more emphasis has
been put on the advantages of e-learning but little is discussed on e-learning quality as well as
strategies that enhance quality of e-learning at large. This paper seeks to discuss the quality of e-
learning, strategies to improve quality, its benefits as well as its advantages on e-learning.
Technological, pedagogical and learning styles are among the challenges that affect the e-
learning quality. From the literature content, e-learning is an affordable and convenient way of
learning. It enables people to access information anywhere at any time. The quality of e-learning
will be improved if the technological challenges are overcome.
Table of Contents

The Quality of E-learning3
Abstract.......................................................................................................................................................2
Introduction.................................................................................................................................................3
Research problem....................................................................................................................................4
The Scope of the Study............................................................................................................................5
Study contribution...................................................................................................................................5
Literature review.........................................................................................................................................6
Introduction.............................................................................................................................................6
Definition of e-learning...........................................................................................................................6
E-learning quality....................................................................................................................................7
The benefits of E-learning.......................................................................................................................8
The strategy for developing the quality of e-learning..............................................................................9
The Advantages of E-learning Quality..................................................................................................11
The challenges of applying quality in E-learning..................................................................................13
Discussion.................................................................................................................................................16
Conclusion.................................................................................................................................................18
List of References......................................................................................................................................19

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The Quality of E-learning
Introduction
The e-learning term has elicited increased debate in the academic environment over the
past years. The introduction of computer technology has made a significant transformation in
education, society and research. It has been helpful in the growth of an educational system that
progressively adapts the demand of the society as well as advances knowledge acquisition
(Adam and Healy 2015, p.42). Through the development of technology, the student can learn,
communicate and evaluate their results in informal and formal settings. On the other hand,
workers can incorporate learning into work, utilizing similar tools and methods for working as
they teach. Teachers should receive effective method to viably collaborate with understudies so
they can acknowledge the formal and informal learning settings to offer critical qualities to the
learning processes (Adams 2018, p.45). Teachers have to help students in accessing knowledge
by becoming learning facilitators as well as partners in sharing ICT resources.
The current quality of learning and teaching processes has increased as a result of
computer and digital technologies use. This has prompted education to shift toward e-learning
which requires communications as well as information utilization and inclusion of internet in
learning and teaching. The flexible use and ease of E-learning have improved the processes of
learning by offering an alternative way of delivering education (Adams 2018, p.9). Most higher
education institution has adopted e-learning as a support for the face-to-face sessions and for
online courses. E-learning has also enabled students of all ages and abilities to have the chance to
learn anywhere, at any time of convenience and pace.

The Quality of E-learning5
Research problem
The development of ICT in education is creating new ways of learning and has the ability
to improve management as well as enhance the level of education (Asian Development Bank
2015, p. 33). It has been noted that e-learning is becoming the most common mean of using ICT
to provide education to learners on and off the learning institution. It is argued that most of the
learning institution support e-learning but are confronted with lack of expertise and necessary
resources to offer quality e-learning (Asian Development Bank 2015, p.87). The success of e-
learning does not only depend on technology but also relies on well-trained professionals in ICT,
who are capable of dealing with e-learning systems and develop materials that address the need
of learners. The success of e-learning can be accomplished if e-learning quality is emphasized
through provision of the necessary technologies and expertise (Bennett 2016, p 9).
The Scope of the Study
This paper seeks to address the quality of e-learning which relies on software (systems)
quality and the quality of education. The study especially identifies the system effect quality on
e-learning system efficiency. The paper further addresses the benefits and challenges that come
with improving the quality of e-learning. More so, the study tries to answer what makes e-
learning successful? The question has been raised in numerous debates and many people have
assumed that the system quality and expertise are the main vital elements of the e-learning
system and forms the foundation of developing an e-learning system.
Study contribution
The existing publications have shown a limited study that relates to the quality of e-
learning. This has positioned this study at an integral point to add to the field of e-learning in the
world. Numerous papers and publications have discussed the concepts of e-learning but none

The Quality of E-learning6
have presented detailed perspectives that contribute to e-learning qualities for higher education
(Bhalalusesa et al 2014, p.37). The research further addresses on an issue that is believed crucial
for the development and improved performance in e-learning.
The introduction part outlines the research problem, the scope and further explains the
importance of the study. The literature review presents the definition of e-learning, benefits,
challenges and strategies involved to enhance e-learning quality based on the conclusions of the
literature review of the related study.
Literature review
Introduction
The power of societies is immensely impacted by its knowledge stock and how this
knowledge can be effectively utilized by the society to develop new knowledge (Bennett et al
2016, p.9). According to Bhalalusea et al. (2014, p.19), most traditional learning style delay the
presentation of knowledge in the modern regime. Therefore, internet application can be included
in a successful way into e-learning as well as m-learning (Owen 2014, p.18)
Definition of e-learning
E-learning is one of the educational outcomes that have surfaced from ICT development.
The general concept of e-learning is a primary learning that involves electronic device use that
range from computers to mobile phones. They involve either the use of the internet (Websites) or
intranet (local network system) (Button 2014, p.51). E-learning can be presented through
internet websites and computer software. The other applications that have been developed for
learning purposes include Virtual Learning Environments (VLEs) which have several facilities
such as comfortable access to learning materials, enable communication between trainers and