Several factors were considered while designing the website to ensure the platform meets the users’ requirements and enhances their experiences. Users’ needs and preferences for the website design were supported sufficiently providing them with an experience they could enjoy as well as an avenue to achieve their goals easily. To enhance users experiences while navigating through the website, elements of delight were added to user interactions. Among these elements are shortcuts that appear on the homepage allowing the users to complete common tasks quickly. In addition, high-quality content is included in the design, which offers the audience high quality and credible website. Most visitors to any website are impatient and need instant gratification on the services they seek online ( Foraker Labs , 2015). To ensure the website meets the user expectations, highly intuitive navigation, as well as a minimum cognitive load, is applied in the design of the website to attract and retain the attention of the visitors visiting the platform. Also, to give users control of the browser when navigating the website, data consistency is upheld throughout the data presentation of the site. Unexpected popups of new windows and adverts have been avoided, and a back button is included allowing users to get back to a webpage they have been before.