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Workplace Conflict Resolution Strategies

   

Added on  2020-06-03

9 Pages2550 Words69 Views
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Effect of conflict management onorganisation effectiveness
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Table of ContentsRESEARCH TITLssE.....................................................................................................................1RESEARCH QUESTIONS.............................................................................................................1AIM AND OBJECTIVES................................................................................................................1LITERATURE REVIEW................................................................................................................1REFERENCES................................................................................................................................6
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RESEARCH TITLE“To investigate the impact of conflict management on organizational Effectiveness in thehospitality industry: A case study of Mantra Group”RESEARCH QUESTIONSFollowing are the research question for effectively performing the process:What are the possible reasons for conflict that often take place in the Mantra Group? What are the methods of conflict management that can be used by the hotel managers? How conflict management influence Mantra Group’s functioning and effectiveness? AIM AND OBJECTIVESAim: “To analyse the impact of conflict management on organizational effectiveness, A casestudy of Mantra GroupObjectives:To explore the conceptual knowledge ofconflict management in the hospitality sectorTo identify possible reasons for conflict and methods used by Mantra Group to overcomeworkplace conflicts To analysethe impact of the conflict management on organizational effectiveness inMantra Group To suggest the best solutions to combat issues of workplace conflicts at Mantra Group Conceptual Framework Impact on Solutions LITERATURE REVIEW1Reasons of workplaceconflictsCompetitionLack of cooperation &coordinationAvoidanceDiverse workforceOrganizationaleffectivenessWorkers satisfaction Customer services Staff productivityBusiness performance Conflict managementapproachesAccommodatingAvoidingCompromisingCompeting Collaboration
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