Effective Business Communication: Reflective Assessment

Effective Business Communication
Reflective Assessment

Contents
Introduction......................................................................................................................................1
Section 1..........................................................................................................................................1
Section 2: Cross cultural communication........................................................................................2
Section 3:.........................................................................................................................................3
Presentation skills........................................................................................................................3
Organizational structure and culture............................................................................................4
Conclusion.......................................................................................................................................4
References........................................................................................................................................6

Introduction
Effectiveness of business communication has a significant impact on an organization’s overall
culture, employee satisfaction and productivity. This is why managers make effective
communication a business priority. Through this course, we have been able to learn about the
communication taking place within any organization involving important stakeholders of the
business. This report is a reflection of my learnings from the course. The first section reflecting
upon important lessons from our ten week’s learnings is as below:
Section 1
Week 1: This week was an introduction to communication and we learnt about its importance as
well as efficacy in the business.
Week 2: During the second week we learnt about non-verbal communication wherein we learnt
some behaviours that tend to increase simulation and decrease psychological difference between
two people.
Week 3: Third week predominantly focussed on written communication and several channels
through which business stakeholders communicate with each other in a written manner.
Week 4: Academic writing was the focus of fourth week’s communication learning. In this form
of communication, we often need to quote words of other people. Therefore we learnt about how
to effectively reference the work of other authors.
Week 5: Fifth week taught us about writing self-reflections like these and how to be able to
effectively put our thought in words and be able to critically reflect upon our learnings and write
the same.
Week 6: This week focussed on our presentation skills and we were able to learn how to
effectively deliver good presentations and what steps can be taken in order to be better prepared
for presentations.