This assignment delves into the importance of effective communication in both personal and professional settings. It defines communication, outlines the process, and highlights key features such as active listening, body language, and questioning skills. The document emphasizes the distinction between hearing and listening, providing steps to improve active listening techniques. Furthermore, it offers tips for enhancing body language and verbal communication, including eliminating noise, seeking feedback, speaking clearly, and avoiding belittling language. Finally, it outlines the benefits of effective communication, such as quicker problem-solving, better decision-making, and stronger business relationships.
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