Effective Interpersonal Communication Skills in Health Care
13 Pages3458 Words107 Views
Added on 2020-02-19
Effective Interpersonal Communication Skills in Health Care
Added on 2020-02-19
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Running Head: COMMUNICATIONCommunication
2COMMUNICATIONTable of ContentsEffective Professional communication: In context of healthcare sector.................................................3Introduction...........................................................................................................................................3Activity of professionals affects the client safety..................................................................................3Activities of Professionals in video.......................................................................................................3Importance of good interpersonal communication skills.......................................................................4Strong Interpersonal Relationship......................................................................................................4Better Patient Engagement................................................................................................................4Realistic Patient Expectations............................................................................................................5Patient Satisfaction............................................................................................................................5Reduces probability of faults.............................................................................................................5Effective interpersonal communication skills with client’s professionals and professional Organisations.........................................................................................................................................6Clients...............................................................................................................................................6Professional.......................................................................................................................................6Professional organization...................................................................................................................7Effective inter-professional teamwork and collaboration skills.............................................................7Clear roles and Responsibility...........................................................................................................7Confidence and Trust.........................................................................................................................8Collaborative leadership....................................................................................................................8Barrier to communication from the point of view of the client, professionals and professional organization...........................................................................................................................................8Client.................................................................................................................................................9Professional.......................................................................................................................................9Professional organization...................................................................................................................9Outcome for the client.........................................................................................................................10Conclusion...........................................................................................................................................10References...........................................................................................................................................12
3COMMUNICATIONEffective Professional communication: In context of healthcare sectorIntroductionThis report demonstrates effective professional communication in context of the healthcare sector. The effective interpersonal communication skills are significant for healthcare professionals because it helps to make a long-term relationship with family, friends, colleagues, and patients. Therefore, it can be said that effective professional communication could directly influence the personal and professional life of healthcare people. In addition, it represents the significance of inter-professional team together with their collaboration skills. At the same time, it also shows communication barriers, which influences the effective professional combination. This report presents some approaches, which is supportive to overcome the communication barriers and makes an effective professional communication significantly (Aboumatar, et al., 2013).Activity of professionals affects the client safetyIn this video, there are more than five people who are discussing one case related to their area. I think the way, which used by participants are not appropriate to the client safety. Since, professionals are not concentrated on the case, which demonstrates their negative attitude to handle any case. It means the professionals do not successfully handle issues of clients related to their health. At the same time, it can also be said that such acts of professional can create major health safety issue for patients in long-run, which can also decline the image of hospitals in the market.Activities of Professionals in videoThere are seven members who give their contribution to the discussion, but each member has different activity at the time of interaction. Firstly, there is one speaker who discusses the case among six members regarding trying to get the feedback regarding the case. Cristina is a
4COMMUNICATIONnursing student and she tries to wear their earing during the section. Starus gives their ideas regarding the topic and then start to play with a stethoscope. Moreover, Taury also gives theirideas or thoughts and then start to clean excess skin of nail. Pity and Kity continuously talk with each other but when the speaker is said to Pity to discuss their thought then she contributes their perception afterward she start to make drawing in the notebook. Pity tries to play with their hairs at the time of discussion. Danny is in drowsy mode during the whole interaction. Additionally, Darky has used their mobile at the time of interaction. So, it can be said that such activities of professionals show a negative attitude. Importance of good interpersonal communication skillsThe good interpersonal communication is significant for healthcare professional in improvingtheir personal and professional life. Along with this, there are some significant factors that demonstrate the importance of effective interpersonal communication skills. These are a strong interpersonal relationship, patient arrangement, truthful patient beliefs, patient fulfillment, a healthier medical exercise, and reduces probabilities of faults. These factors are discussed below:Strong Interpersonal RelationshipAn effective professional communication is supportive to develop a strong relationship with the doctors and patients, which could be significant to best analysis and treatment of ill-healthoptimally. It supports to develop faith between clinicians or doctors and patients (Beach, et al., 2013). Better Patient EngagementThe effective professional communication is also supportive for better patient engagement. It is because, once a patient is relaxed then the doctors are able to perform medical activities in their manner. At the same time, doctors could be able to perform their activities significantly excluding the patient anxiety. If doctors show appropriate sympathy and admiration towards
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