Emotional Intelligence

Running Head: Development in Management
Development in Management
Name of the Student
Name of the University
Author’s Note

DEVELOPMENT IN MANAGEMENT1
PART A
1. Define emotional intelligence. Explain why it is important to identify your own
emotional strengths and weaknesses as a manager/leader and discuss ways you could
evaluate it.
Emotional intelligence is the capacity to be aware of and the way one expresses his or her
emotion to handle the interpersonal relationship.
It is important to identity the emotion of oneself in the role of a leader or a manager, just to
analyze the strength and weaknesses because understanding the capability is important. The
building block of emotion is within the empathy and ourselves for other individual (McCleskey
2014).
2. Describe any two signs of stress in the workplace for you.
The stress in the workplace can be of two reasons: one is because of the stress resent in the
working environment and secondly due to peer pressure. These minute faults causes great
problem in the working space. If the employee is not satisfied with work and if other employees
does not allow working with proper working environment then it becomes a challenge for the
employee and creates stress (Brannick et al, 2015).
3. Indicate at least five common workplace triggers. Explain how you would respond
positively to the identified triggers and why it is important to have this attitude in the
workplace.

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The five common workplace triggers are:
a) Overload work
b) Insecurity in the job place
c) Organization challenges
d) Conflict with the subordinates and the manager
e) Harassment and bullying
The response to these common problems in the work place can be handled properly with not
mixing with the employees who target others and create an unhealthy working space (Jeanguenat
and Dror 2018). Certain precaution should be taken and complains must be made to the
managerial level so that serious action may be taken.
4. Identify the strategies that will help a leader to model the constructive behavior in the
workplace.
The strategies that can be identified by the leaders towards the positive behavior
in the workplace where the forerunner can provide with small feedbacks for every small
task that is allocated for the employees. The feedbacks should be taken in a positive way.
If the work assigned needs clarity then it is duty of the leader to approach the employee
and provide with a solution.
5. Why is it important to self-reflect on your own emotional intelligence as a manager?

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For a manager it is significant to reflect on its own emotional intelligence because self-
management is important for the person who is in the position of a leader. The ability to control
the feeling of emotion and taking acre of health, taking up initiatives and adapt the changing
circumstances (Wolgemuth et al, 2015).
6. Describe how emotionally intelligent leaders respond to the emotional cues and states of
others.
The leaders respond in a polite and gentle manner, as they are aware that the entire
organization lies into their control. Each sector of the company is important to look after. The
self-awareness helps in recognizing his own emotion and the effect it has on its own behavior
and thoughts.
7. How can you effectively communicate as a manger in a diverse workplace?
An effect way of communication as a manager is important in the oganisation and the
effective way are discussed below:
a) To communicative in various languages so that it becomes easy for the
employees to understand
b) To keep out the cultural differences
c) Recognize the reason for conflict if there is any
d) To create effective model for communication (Czech and Forward 2013).
8. Discuss how you can be a adaptable and flexible manager or leader in the workplace?