Importance of Emotional Intelligence in Business Communication

Running head: BUSINESS COMMUNICATION
Business Communication
Name of the Student
Name of the University
Author Note

1BUSINESS COMMUNICATION
Table of Contents
1.0 Description for liking the topic emotional intelligence.............................................................2
2.0 Personal reflection.....................................................................................................................3
3.0 Application of emotional intelligence in present and future professional career......................4
4.0 Reference List............................................................................................................................6

2BUSINESS COMMUNICATION
1.0 Description for liking the topic emotional intelligence
Experts says that emotional intelligence (EI) is more important that Intelligence Quotient
(IQ). Gondal and Husain (2013) stated that IQ emphasized more on the surrounding knowledge,
ability to spatial and visual processing, working memory, fluid reasoning and quantitative
reasoning. On the other hand, EQ deals with the person's level of identifying emotions,
controlling those emotions, evaluating and perceiving how others feel and utilizing their
emotions to facilitate social communication with different people Karimi et al. (2014). I feel that
IQ is important to an extent and can be considered as primary determinant for getting success but
it is more applicable in achieving academic goals. However, in order to get success in future and
in workplace, EQ is more important. The role of EQ is to promote self-awareness and
understanding other people skills which help in communicating with those people.
I like the aspect of emotional aspects and its benefits in a workplace that can provide me
an advantage to establish a good reputation with others. Experts also say that IQ can help in
getting a job but in order to sustain in a working environment, EQ helps a person (Preeti 2013). I
have learned that higher the EQ, greater will be the healthy relationships with co-workers and
subordinates. I think that a leader should also have the ability to comprehend the emotions of
others and recognize their demands which triggers the sense of followership for the leader. I
believe that EQ will help me to communicate my feelings and control the emotions in a
constructive manner. I also like this topic because EQ also related to the health of a persona and I
like to know that everything is interrelated. Initially, I felt that organizational communication is
the most important factors to succeed but EQ is something that helps a person to understand the