Emotional Intelligence, Cultural Intelligence and Diversity

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This essay discusses the outcomes of two tests of emotional intelligence that is conducted on my peers. Moreover, Johari window model will be implemented for critically assess findings by conducting tests of emotional intelligence.

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Running head: EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND
DIVERSITY
Emotional Intelligence, Cultural Intelligence and Diversity

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EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY 2
Introduction
Self-evaluation related to strengths with weaknesses could be significant for a person for
assessing own behavior as well as competencies as well as, assesses associations with other
people. There are several techniques and theories that could be lucrative for a person to
effectively self-assess me. In such techniques, Johari Window is highly used to assess self-
evaluation. This technique is created through Joseph Luft and Harry Ingham in year of 1995.
This model is supportive for creating the self-awareness between persons by implementing four
quadrants such as open area, unknown areas, hidden area as well as, blind area (Ang and Van
Dyne, 2015). With support of such model, an individual can significantly self-appraisal to their
feelings as well as, personality.
In this essay, I will assess as well as, compare outcomes of two tests of emotional intelligence
that is conducted on my peers. Moreover, Johari window model will be implemented for
critically assess findings by conducting tests of emotional intelligence.
Comparison of tests results
In order to assess competencies of my emotional intelligence, I have performed two tests that is
known as Daniel Goleman’s EQ test and Global Leadership Foundation’s Global Emotional
Intelligence Test (GEIT). Moreover, outcomes obtained through Global Leadership Foundation’s
Global Emotional Intelligence Test (GEIT) indicates that I have scored higher in the context of
self-awareness with reference to emotional intelligence, as well as, scored least in self-
management (5), higher scores about social awareness (8) and low scores (4) in relationship
management (Kaufmann, and Wagner, 2017).
As per the outcome, it can be stated that I have sound self-awareness regarding emotions. This
competency is supportive for me in order to create good liaison to other people. Moreover,
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EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY 3
according to outcomes, I have scored moderately high in the context of social awareness that
indicates I posses sound emotional intelligence competencies, have sound organizational
awareness as well as, can significantly develop the networks and relationships with others. The
outcome also demonstrates that I require focusing on my relationship management as well as, my
self-management competencies (Groves, Feyerherm, and Gu, 2015).
In addition to this, I have conducted another test that was Daniel Goleman’s EQ test as it is used
for self-assessing my weaknesses as well as strengths. I have also obtained high score that
indicates my sound emotional intelligence level, but, I need to enhance these achievements
through enhancing my associations to the others. Both techniques are used by two of my peers
for assessing my behaviors as well as, high degree of intelligence (Jyoti, and Kour, 2015).
My first peer has conducted the Global Leadership Foundation’s Global Emotional Intelligence
Test. Moreover, outcomes of this assessment demonstrate that I have conducted a higher score in
self-awareness. My peer 1 has conducted the Global Leadership Foundation’s Global Emotional
Intelligence Test (GEIT). The outcomes of this analysis are supportive to demonstrate that I have
obtained higher scores in self-awareness competencies together with I have sound social
awareness competencies (Livermore and Soon, 2015). As per the peer 1, I should focus on self-
management as well as, relationship management. It indicates that my level of emotional
intelligence is sound however it can be enhanced by emphasizing on relationship management
(Hughes, 2016).
Peer 2 has also conducted the same test where, outcomes of Global Leadership Foundation’s
Global Emotional Intelligence Test indicate that I have sound self-management as well as, social
awareness capabilities. Peer 2 stated that moderate level of self-awareness and self-management
competencies is developed by me. But, I should focus on my self-awareness and self-
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EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY 4
management. Moreover, peer 2 has performed Daniel Goleman’s EQ test. Furthermore, result of
this analysis indicates that I have high self-motivation that is highly influenced by my emotions
(Gonçalves, et. al., 2016).
Furthermore, when I am distracted through my emotions, I may find it hard to see the task
through. I possess high self-awareness that indicates I am aware about my moods as I am having
them. Furthermore, self-regulation is moderately high that indicates I am staying in control. But,
to develop my skills, there is a need to manage my emotions through some tools such as deep
breathing, and anger management (Baltacı, 2017). I have obtained a fewer score in empathy that
indicates my fewer competencies for recognizing emotions of other people and comprehends
their aspects. I have also good social skills as I have obtained 13 out of 15 scores in it. This result
indicates that I could further enhance my level of emotional intelligence through developing a
relationship (Goldstein, Princiotta, and Naglieri, 2015).
In order to assess my outcomes with my peers, I have selected the Johari window method. In
such a method, 4 quadrants like Open, Blind, Hidden and unknown area is considered. As per the
open quadrant, I can support others for addressing my traits of personality. As per the blind
quadrant, perceptions about others could be totally distinct through my own awareness.
According to hidden quadrant, a trait regarding my attitude is identified to me as well as, not to
others. As per Unknown quadrant, there is unawareness regarding personality characteristics
(Ramsey and Lorenz, 2016).
After assessing overall outcomes regarding 2nd test, conducted through me and my peers, I
assessed that outcomes of test fall in open quadrant due to the same outcome obtained through
my and peers tests. In section of the blind, outcome about my social awareness competencies
declines due to my perspectives, I have sound awareness competencies. However, as per my

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EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY 5
peers, self-management and relationship management competencies are low. Moreover, in the
kinds of hidden, my self-management competencies are declining due to my viewpoint, it is
highest competency, but, my peers feel that I have other sound competencies (Li, Mobley, and
Kelly, 2016).
Strengths and Weaknesses
After assessing outcomes of analysis, some strengths as well as, weaknesses are found within me
as an emotionally intelligent individual. After assessing outcomes of analysis 1, I assessed that
my main strengths is self-awareness and social awareness that combines with outcomes obtained
from my peers. But, as per my peers, I have a lack of self-management skills. Moreover, I have
assessed that I have a low extent of relationship management competencies that could perform as
strength when I performed on such competency (Li, et. al., 2016). Moreover, I addressed that my
key weakness is self-management competencies as well as, my peers are agreed on same
outcome.
After assessing the outcomes of test 2, it is addressed that emotional intelligence competencies
are found good within me however it could be enhanced in future. Therefore, there is
requirement to act on creating my liaisons to others as well as my peers are agreed on same
outcome (Ott, and Michailova, 2018).
Development of competencies and skills
I presently act as a marketing manager in an international company. My company is presently
enlarged into a global market as well as, I will work with the culturally diverse personas.
Furthermore, I will significantly managing to my workforces but, I should work on some
weaknesses (Ramsey and Lorenz, 2016).
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EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY 6
Throughout the findings of test, it can be assessed that I should work on my self-management
competencies, social awareness competencies as well as, my operational associations. In order to
enhance my self-management competencies, I must emphasize on frequently assessing my focus
area, initiate to compare myself with the others as well as, regularly assessing my positive
feedback. As per the view of Li et al. (2016), self-management competencies are essential for
supervisor as it is supportive for contributing themselves effective with respect to the firm.
Throughout findings of outcomes, it could be addressed that I require creating my working
liaison. I must work on my communication competencies, trust as well as, teamwork. As per the
opinion of Ramsey and Lorenz (2016), the working relationship is a significant technique to
improve the morale of workforces and developing healthy liaisons with the workforces.
Conclusion
From the above interpretation, it can be concluded that as a marketing manager of the
multinational company, I have to perform on my areas of enhancement like relationship
management skills and self-management competencies. Moreover, information regarding
outcomes of two tests is offered in detail in above report by assessing weaknesses with strengths
in a significant way.
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EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY 7
References
Ang, S. and Van Dyne, L., 2015. Handbook of cultural intelligence. Routledge.
Baltacı, A., 2017. Relations between prejudice, cultural intelligence, and level of
entrepreneurship: A study of school principals. International Electronic Journal of Elementary
Education, 9(3), pp.645-666.
Goldstein, S., Princiotta, D. and Naglieri, J.A., 2015. Handbook of intelligence. Evolutionary
theory, historical perspective, and current concepts. New York, NY: Springer.
Gonçalves, G., Reis, M., Sousa, C., Santos, J., Orgambídez-Ramos, A. and Scott, P., 2016.
Cultural intelligence and conflict management styles. International Journal of Organizational
Analysis, 24(4), pp.725-742.
Groves, K.S., Feyerherm, A. and Gu, M., 2015. Examining cultural intelligence and cross-
cultural negotiation effectiveness. Journal of Management Education, 39(2), pp.209-243.
Hughes, C., 2016. Diversity intelligence. New York: Palgrave Macmillen.
Jyoti, J. and Kour, S., 2015. Assessing the cultural intelligence and task performance equation:
Mediating role of cultural adjustment. Cross-Cultural Management, 22(2), pp.236-258.
Kaufmann, L. and Wagner, C.M., 2017. Affective diversity and emotional intelligence in cross-
functional sourcing teams. Journal of Purchasing and Supply Management, 23(1), pp.5-16.
Li, M., Mobley, W.H. and Kelly, A., 2016. Linking personality to cultural intelligence: An
interactive effect of openness and agreeableness. Personality and Individual Differences, 89,
pp.105-110.
Livermore, D. and Soon, A.N.G., 2015. Leading with cultural intelligence: The real secret to
success. Amacon.

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EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE AND DIVERSITY 8
Ott, D.L. and Michailova, S., 2018. Cultural intelligence: A review and new research
avenues. International Journal of Management Reviews, 20(1), pp.99-119.
Ramsey, J.R. and Lorenz, M.P., 2016. Exploring the impact of cross-cultural management
education on cultural intelligence, student satisfaction, and commitment. Academy of
Management Learning & Education, 15(1), pp.79-99.
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