Emotional Intelligence for Leaders2 Assignment 1 How an Individual Reflects on Their Performance UNISON (n.d) asserts that self-reflection enables on to assess themselves, especially the way they work, and how they study. Hence, reflecting is crucial because it assists one to develop skills, and review his or her effectiveness. Some of the reflective questions one may ask themselves are: Strength- What are my strengths? For instance, am l responsible? Weaknesses- What are my weaknesses? For instance, am l distracted easily? Therefore, self-reflection is vital for developing EI Capacity to Manage Personal Emotions in the Workplace Importantly, one must understand how they can control their emotions especially under pressure. Hence, the most prompt way to manage such negative emotions are through focusing on only unwanted emotions; the majority of the people do not need approaches for managing the positive emotions. Therefore, anger, disappointment, nervousness, and frustrations are essential in evaluating how one can manage their emotions at a workplace (MindTools, n.d). From the case study, Ahmed begins losing confidence in himself, and doubting his capacity to perform his duty, which indicates that he lacked proper skills in managing his emotions at the workplace. Interpretation of the Case Study During the promotion of Ahmed as a “joint venture project manager,” everything seemed to be working right for him. As a result, he was able to perform his various responsibilities
Emotional Intelligence for Leaders3 effectively. These duties include coordinating and gathering executives from several organizations, and be in constant communication with the “joint venture participants.” This enabled Ahmed to keep the participants updated on any changes the project may need. It is evident that things seemed to run smoothly, primarily because Ahmed was not under any form of pressure or disappointment and frustrations. In contrary, when the project approached the critical planning stage, there was immense pressure that made it difficult for Ahmed to maintain his schedule. The situation worsened when the participants requested for information and documents, but Ahmed could not deliver. This influenced the criticism he encountered from the participants, which left Ahmed frustrated since he doubted his capacity and lost confidence. Analysis of the Case Study from a Theoretical View Ahmed expressed different behavior throughout the case study, but the consistent are the analytical and amiable behavioral styles (TCM, 2015). The change encountered from the case study is due to continuous pressure from the participants who distracted Ahmed from completing his duties. EI competencies require effective leadership, and the five elements of EI can influence this; self-assessment, self-regulation, empathy, effective communication, and management of relationships (Gleeson, n.d). These five elements determine the effectiveness of leaders in workplaces The essence of positive role modeling is that it influences the behavioral, and symbolic modeling aspects such that leaders can learn to convey messages to the employees on various levels. Additionally, it enables individuals to learn and aspire for leadership positions within an organization (Singh & Sealy, 2008).
Emotional Intelligence for Leaders4 Self-reflection enables one to be honest with himself or herself, which helps in decision- making, learning, and communication in a workplace (Beheshti, 2018). This also influences teamwork due to effective communication and motivation for people learning new skills. Generally, self-reflection influences leadership performance. The WHS policies enable the maintenance and provision of a work environment that has no risks on safety and health. Alternatively, the adequate provision of facilities ensures accessibility of amenities (Asia Pacific International College, 2018). Moreover, the “Work-Life” balance has a legitimate OHS duty to maintain the safety and health of employees under Sect 73. The Act also requires employers to accommodate the worker’s family responsibilities, which means that the employer must consider a flexible work schedule. Assignment 2 Part A The theory insinuates that traditional intelligence views are too limited. Thus Gardner proposes that eight bits of intelligence, and suggests possible addition of a ninth “existentialist intelligence.” Visual-Spatial Intelligence The strength of this is spatial and visual judgment. It is characterized by good interpretation pictures, and recognizes patterns easily. Linguistic-Verbal Intelligence
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Emotional Intelligence for Leaders5 The strengths are language, words, and writing. This is often characterized by its ability to explain things adequately, creates a good debating or persuasive speeches, and often utilizes humor. Refer to Behance (n.d) for the link of the image. Logical-Mathematical Intelligence
Emotional Intelligence for Leaders6 The strengths are analyzing problems and various mathematical operations. It effectively assists in problem-solving techniques, likes undertaking scientific experiments, and solving complex arithmetic. Bodily-Kinesthetic Intelligence The strengths are motor control and physical movement. As such, it is excellent for physical coordination, and tends to recall by doing instead of seeing and hearing. Musical Intelligence The strengths comprise music and rhythm (Cherry, 2018). Thus, it recognizes musical tones and patterns, rich understanding of musical rhythm and structure. Interpersonal Intelligence The strengths include relating and understanding another individual. Some features include good at verbal communication, develops positive relationships with various people, and effective at resolving the conflict. Intrapersonal Intelligence Some of the strengths include self-reflection and introspection. Alternatively, some of the characteristics include great self-awareness, analyzing ideas and theories, and vividly understands the essence of their own feelings and motivations. Naturalistic Intelligence
Emotional Intelligence for Leaders7 Some strengths include finding relationships and patterns in nature. Some of the characteristics include subjects on zoology, botany, and biology. It is also good at cataloging information, and exploring outdoors. Existential Intelligence This tracks the essential questions in life such as why we live, and why we die. Part B Use of EI Creating a proper EI in establishing relationships brings about numerous advantages to individuals, and links they create. Thus, a successful relationship creates and maintains a healthy connection with various people. Therefore, five vital skills may assist the person to build and maintain prosperous relationships. The first skill is stress management; this is critical because it affects the emotions of an individual and distracts them. Secondly, recognizing and managing emotions will assist someone in knowing which feeling affect their actions. Thirdly, people must learn and improve their skills(Exforsys., 2010). As such, emotions conveyed through body language are effective communication strategies. Fourthly, using humor and playing in relationships will provide a sense of relief especially when faced with challenges. Lastly, resolving conflict in the relationship will ensure that operations run smoothly Communication Training employees early and regularly may assist in preventing cultural confusion and misunderstanding. Also, the procedure and policies should not be discriminative; this means that the regulations should not interfere with anyone’s cultural practices. Moreover, the managers
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Emotional Intelligence for Leaders8 need to know the vital roles they play in assisting new workers to adapt to the business requirements. During this period, it is important to note the different cultural expectations of each new employee and respect them.
Emotional Intelligence for Leaders9 References Asia Pacific International College. (2018). WHS Policy.Asia Pacific International College. Available from:http://www.apicollege.edu.au/policies/WHS-Policy.pdf Behance. (n.d). 9 Types of Intelligence-illustrated.Behance. Available from: https://www.behance.net/gallery/18024715/9-Types-Of-Intelligence-Illustrated Beheshti, N. (2018). How a Daily Self-Reflection Practice Improves Leadership Performance. Forbes. Available from:https://www.forbes.com/sites/nazbeheshti/2018/09/28/how-a- daily-self-reflection-practice-improves-leadership-performance/#10f2f3905aad Cherry, K. (2018). Gardner’s Theory of Multiple Intelligences.Verywell Mind.Available from: https://www.verywellmind.com/gardners-theory-of-multiple-intelligences-2795161 Exforsys. (2010). Using Emotional Intelligence to Build Relationships.Exforsys Inc.Available from:http://www.exforsys.com/career-center/relationship-management/emotional- intelligence-build-relationships.html# Gleeson, B. (n.d). 5 Aspects of Emotional Intelligence Required for Effective Leadership.Inc. Available from:https://www.inc.com/brent-gleeson/5-aspects-of-emotional-intelligence- required-for-effective-leadership.html MindTools. (n.d). Managing Your Emotions at Work.MindTools.Available from: https://www.mindtools.com/pages/article/newCDV_41.htm Singh, V., & Sealy, R. (2008). The Importance of Role Models in the Development of Leader’s Professional Identities.International Centre for Women Leaders, Cranfield School of Management.Available from: