Employability Skills: Responsibilities, Objectives, and Motivational Techniques

EMPLOYABILITY
SKILLS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Develop set of responsibilities and performance objectives............................................1
1.2 Evaluate own effectiveness against outlined objectives...................................................2
1.3 Make recommendations for improvements......................................................................3
1.4 Review motivational techniques how they can be used to improve quality of performance4
TASK 2............................................................................................................................................5
2.1. Development of solutions to work based problems........................................................5
2.2. Communication in variety of styles and appropriate manner at various levels...............7
2.3. Identification of several time management strategies.....................................................8
TASK 3............................................................................................................................................9
3.1 Explain roles member play in team and how they can work collectively to attain goals.9
3.2 Analyse team dynamics..................................................................................................11
3.2 Suggest options to accomplished tasks and attain team goals........................................11
TASK 4..........................................................................................................................................12
4.1. Evaluation of own tools and methods for developing solutions to problems................12
4.2. Development of appropriate strategy for resolving a particular problem.....................13
4.3. Evaluation of potential impact on business of implementing the strategy....................15
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................17

INTRODUCTION
Employability skills refer to several transferable, as well as, interpersonal skills in order
to enhance effectiveness within a person, to enhance their employability within their desired field
of work (Singh and et. al., 2017). These are highly essential and effective competencies, which
are required to appropriately and effectively be present in a person, as this would help them to
secure a better place on professional front. Furthermore, these skills and capabilities allows a
person in making a sound and professional career for themselves, where they would be having
effective opportunities to ensue personal and professional growth for themselves.
The report below is based on employability skills for a care professional. It covers a
detailed and specific determination of one's own responsibilities and performance. Development
of interpersonal and transferable skills is analysed by the report. Moreover, it covers an effective
understanding of dynamics of dynamics of working with others, along with development of
several strategy for problem solving within an organisation.
TASK 1
1.1 Develop set of responsibilities and performance objectives
Care assistant is an individual who gets paid to look after disabled patients in hospitals
and provide other medical helps to professionals. Performance objectives are personal golas that
an individuals sets on the basis of quarterly, half yearly and annually. These are more specific in
nature, relevant, time specific and achievable, etc. There are different responsibilities that I need
to perform as care assistant, some of them are as follows:
First responsibility is Administering Medications and Treatments, As Care assistance
I will be responsible to give medicines, prescribed refills and injections to patients. It is one of
my responsibility to instruct patients about medicines and related diet. I should respond to their
doubts, assist and look after individuals in hospital so that they get proper and respective
treatments (Suleman, 2016). Another responsibility is Assisting Patients which implies that I am
responsible to take vital signs of patients and assist to doctors by examining individual. In this I
will perform certain responsibilities like removing stitches and changing dressing of patients. It
will depend upon size of organisation I am working for, there are chances that I required more
in-depth knowledge.
1

As care assistant I am responsible for Handling Administrative Tasks which is to
answer calls, schedule appointments, handling billing and maintain stock of mediations. I also
need to assist patients in filling forms of health insurance, scheduling operations and surgeries in
hospital. As care assistance I am responsible to Maintaining Medical Records and update
details of patients medical information. I am liable yo keep these data confidential and discussed
only with related individual. I need to code all medical records for purpose of billing and
analyses of patients information (Suleman, 2018).
Performance objectives are targets that I will set for my goals to become more effective
as care assistance. First and foremost objective as care assistance is To enhance patients
satisfaction level in 3 months to monitor and look after health of patients. Provide them proper
guidance and monitor their health so that there satisfaction level is improved. Another objective
is To maintain regulated intakes of medicines in 6months to ensure that there is maintained
regulations for patients especially children take medicines regularly. Many times it is difficult to
convince them to take medications or either they throw it out (Williams, 2015). Another
performance objective is To develop qualitative services so that waiting time is reduced
within 12months to improve my skills and efficiency so that I can provide quality services to
patients within specified time. This will helps in reducing queue for patients as well.
1.2 Evaluate own effectiveness against outlined objectives
To measure own effectiveness it is important that SWOT analysis is conducted so that
strengths and weaknesses are identified in relation with performance objectives (Simatele, 2015).
Strengths:
One of my biggest strength is communications skills which helps me to maintain
relationships and increase patients satisfaction. Another strength that I have is good interpersonal
skills like positive behaviour and attitude which helps me to enhance patients experience. Time
management skills that I have helps me complete my task within specified time which helps in
reducing waiting time for patient in availing services. Management skills provide me assistance
to manage my activities according to priorities so that I can regulate and monitor patients
medicines. All this strengths will help to grab opportunities and develop professional growth as
care assistance. These strengths are helpful in overcoming weaknesses and hurdles that they will
possess in future career development.
Weaknesses:
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