Employability Skills: Responsibilities, Objectives, and Improvement

Employability
Skills

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Develop a set of your responsibilities and performance objectives.................................3
1.2 Evaluate own effectiveness against defined objectives....................................................4
1.3 Make recommendations for improvement........................................................................5
1.4 Review how motivational techniques can be used to improve quality of performance...6
TASK 2............................................................................................................................................7
Covered in Leaflet..................................................................................................................7
TASK 3............................................................................................................................................7
3.1 Explain the roles people play in a team and how they can work together to achieve shared
goals........................................................................................................................................7
3.2 Analyse team dynamics....................................................................................................7
3.3 Suggest alternative ways to complete tasks and achieve team goals...............................8
TASK 4............................................................................................................................................9
4.1 Evaluate tools and methods for developing solutions to problems..................................9
4.2 Develop an appropriate strategy for resolving the problem of labour turnover in an
organisation of your choice....................................................................................................9
4.3 Evaluate the potential impact on the business of implementing the strategy.................10
CONCLUSION .............................................................................................................................11
REFRENCES.................................................................................................................................12
.......................................................................................................................................................13

INTRODUCTION
Employability skills refers to specific skills and abilities which are required within a
person if they want to be employable. This will include quality understanding of technology as
well as knowledge of subject. These skills are generally required by an employer from its
employees at a company. There are various employability skills which are compulsory within a
employees i.e. team working skills, communication, problem solving, adaptability, self
management, learning and so on (Collet, Hine and Du Plessis, 2015). Organization selected for
this assignment is National Trust which is working for preventing cultural heritage of a specific
geographic location and they are operating as a non profits private firm. They are finding
appropriate person for the job role of Membership and visitor welcome manager and they
conduct analysis of candidates. Respective report is going to covered analysis of responsibilities
and performance of a candidate and development of interpersonal and transferable skills.
Moreover, it will also include understanding of dynamic working along with others as well as it
also include strategies for solving problems.
TASK 1
1.1 Develop a set of your responsibilities and performance objectives
National Trust is appointed me as a Membership and visitor welcome manager and for
which I required several skills so that I conduct my work in effective manner. So in order to this,
I conduct analysis of my set of responsibilities and performance objective, which are mentioned
below:
My set of responsibilities: Decision making procedure and skills: It is essential for me to have proper decision
making skills because at the post of Membership and visitor welcome Manager I have to
directly deal with guest or clients so that I need to take at a time decision in effective
manner. Employment Rights and responsibilities: This is one of the major responsibility which I
need to play because I have to take various decision related to diverse section for which it
is essential to have ability to understand employment rights and its responsibilities
 Ability to learn and adopt for work role: It is essential for to have responsibility of quick
learning or adopting it in effective manner. This is so because I need to conduct various

activities such as handle guest, leading peoples, manage risk, manage finance and so on.
So for this I need to conduct my work in effective manner.
My performance objective:
Performance objective that I develop to become a appropriate and effective Membership
and visitor welcome manager at National Trust is I want to improve my decision making, quick
learning ability and knowledge of employment rights skills in 6 months. Due which I can adopt
method like:
 Setting and monitoring performance: For performance objective which I have develop
I will select this method, in which I will develop a standard which I have to attain in 6
months and then I will conduct my whole work accordingly.
 Individual appraisal system: Along with this, I can also use this method for maintaining
performance objective. This is so because in this I will develop some standard related to
individual appraisal such as training, salary enhancement, comparison and so on.
Above are skill and performance objective which I need to adopt as well as maintain in
order to be an effective Membership and visitor welcome manager.
1.2 Evaluate own effectiveness against defined objectives
Objective which I develop in order to become a effective as well as appropriate
Membership and visitor welcome manager at National Trust is that I want to enhance my several
skills like decision making, quick learning ability and knowledge of employment rights skills
within 6 months. For which I evaluate my own effectiveness of respective skills so that I can
know at what level I have to work upon it. Analysis of which are given below:
Skills Rating according to
me (On the basis of
10)
Rating by others (On
the basis of 10)
Skill Gap
Decision Making 8 6 2
Employment right
and responsibilities
7 5 2
Ability to grab things
quickly
6 9 -3