(solution) Employment Skills - PDF
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Added on 2020-12-09
(solution) Employment Skills - PDF
Added on 2020-12-09
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EMPLOYABILITYSKILLS
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 Developing own responsibilities and performance objectives as well.............................31.2 Evaluation of self effectiveness based on predetermined objectives.............................41.3 Recommendations for improving effectiveness...............................................................41.4 Motivational techniques for improving quality performance...........................................6TASK 2............................................................................................................................................72.1 Solutions related to work based issues.............................................................................72.2 Communicate in a variety of styles and appropriate manner at various levels................72.3 Effective time-management strategies.............................................................................9TASK 3............................................................................................................................................93.1 Explain the roles people play in a team and how they can work together to achieve sharedgoals........................................................................................................................................93.2 Analyse team dynamics..................................................................................................103.3 Alternative ways to complete tasks and achieve team goals..........................................10TASK 4..........................................................................................................................................114.1 Tools and methods for developing solutions to problems .............................................114.2 An appropriate strategy for resolving a particular problem of labour turnover.............124.3 Evaluating the potential impact on the business of implementing the strategy.............12CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
INTRODUCTIONEmployability skills refer to skills of an employee that form an integral part of anindividual's personality. Main aim of every business today is achieving success or profitability.Developed employment skills help in growth of an individual on a long term basis. Employmentskill is a quite wide framework which includes long term decisions that are imposed onemployees and all other individuals employed in an organisation. In this report, Travelodge hotelhas been chosen in this report for analysing effect of employability skills on individuals.Travelodge hotel limited is a private business concern. It is a chain of 500 hotels that is locatedin UK. This report lays emphasis on developing roles and responsibilities by which objectivescan be achieved. SMART tool has been used in this report for evaluating performance of anindividual. Furthermore, this report considers various motivational skills and tools for improvingquality of performance of an individual at a given point of time. TASK 11.1 Developing own responsibilities and performance objectives as well.Skills and knowledge of a person are quite interdependent. Skills of an individual aregenerally determined by his educational qualifications as well as interactions with externalenvironment (Andrews and Russell, 2012). I have been employed as a manager in Travelodgehotel and hence for my personal assessment and evaluation, I preferred choosing SMART tool.With this technique, I was able to understand my roles and responsibilities a lot better. As perSMART, there were certain roles and responsibilities that were to be fulfilled by me. Assess my learning skills related to current projects and tasks assigned. Practice effective decision making to resolve conflicts.Identification of key skills that is necessary for performing a task. Evaluate opportunities that are available in surrounding environment of business.Performance objectives: Setting effective and achievable objectives within a set time frameis a quite complicated process. For setting objectives I will need to carefully evaluate and assessmy own strengths and weaknesses. Objectives which I choose for myself are stated as under:Application of different systems through which performances can be raised of employees:Individual appraisal systems for every employee act beneficial for me in enhancing performance
of employees. Main techniques that can be used here are increasing level of salary, bonuspayment etc. Also staff members should be promoted as per their strengths as weaknesses.Time management: Time management forms an effective part of a manager's skill. As amanager I will have to focus on my time management skill so that in turn I can develop otheremployees' skill also. This will lead to timely completion of tasks assigned. All these measures greatly help me in setting my own objectives and responsibilities andalso analysing my strengths and weaknesses. A lot of other measures can be used such asmaintaining direct relationships with employees, decision making and so on.1.2 Evaluation of self effectiveness based on predetermined objectivesI had adopted individual appraisal system at Travelodge hotel for employees so that theycan be easily motivated and trained. This method helped me a great deal in reducing labourturnover rate of employees and also they developed a sense of belongingness towards hotel. Enhancement of salary levels and providing bonus to staff members helps me in timely achievingtargets of a hotel in a set time frame. Training and effective communication helped in developingeffective relationships between employees working in hotel (Chalamwong and et. al., 2012).Hospitality sector is fastest growing sector of UK. It employs large number of people togetherand helps in growth and development of a nation at a very rapid rate. One more technique that is used by me is performance appraisal with the help ofproduction, personnel and judgemental data. In this technique various rating methods can betaken into consideration namely ranking, paired comparison and so on. With the help of theserating methods, I will be able develop myself as well as employees. Also, I will be able to assignroles and responsibilities to employees as per their strengths and weaknesses. 1.3 Recommendations for improving effectiveness.Professional SkillsCurrent level ofdevelopmentExampleWays of improvingCommunicationBelow averageCommunicationprocess of Travelodgehotel is quite disturbedand lengthy as there isno direct way ofTraining sessionsshould be arranged fordeveloping effectivecommunicationchannels.
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