Employability Skills Travelodge
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Added on 2020-10-05
Employability Skills Travelodge
Added on 2020-10-05
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EMPLOYABILITYSKILLS
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1.1 Develop a set of own responsibilities and performance objectives....................................1P1.2 Evaluate own effectiveness against defined objectives......................................................2P1.3 Make recommendations for improvement..........................................................................2P1.4 Review how motivational techniques can be used to improve quality of performance.....3TASK 2............................................................................................................................................4P2.1 Develop solutions to work-based problems........................................................................4P2.2 Communicate in a variety of styles and appropriate manner at various levels...................5P2.3 Identify effective time-management strategies...................................................................6TASK 3............................................................................................................................................7P3.1- Explain the roles people play in a team and how they can work together to achieveshared goals.................................................................................................................................7P3.2- Analyse team dynamics.....................................................................................................8P3.3 Suggest alternative ways to complete tasks and achieve team goals..................................8TASK 4............................................................................................................................................9P4.1 Evaluate tools and methods for developing solutions to problems.....................................9P4.2 Develop an appropriate strategy for resolving the problem of labour turnover in anorganisation of your choice.........................................................................................................9P4.3 Evaluate the potential impact on the business of implementing the strategy...................10CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONEmployability skills are the skills which are essential for any person in order to getemployment in an organisation. These skills are transferable and usually organisations states therequired skills to the employees in terms of knowledge and understanding of the subject or field.Strong skills are required by the companies for hiring the employees in order to achieve thedesired organisational growth and objectives. The taken firm in this report is Travelodge who isproviding hotels and hospitality services to their customers. Travelodge was established in theyear 1985 in England, UK. This report will determine the responsibilities and performanceobjectives of the manager of Travelodge. Further the interpersonal and transferable skills forproblem solving and time management will be developed in this report. This report will alsodiscuss the dynamics of working with other employees. In the end, strategies will be developedfor problem solving using tools, evaluation and specification of problems.TASK 1P1.1 Develop a set of own responsibilities and performance objectivesOwn responsibility and performance management is associated with the self analysis fordetermining whether the performance is aligned with the responsibilities and objectives or not. Itcan be states as the capability and skills of employees in order to give their maximum efforts andbetter results in their respected job field. I am working as a manager in the Travelodge companyand my main focus is on increasing the profitability and productivity of the company andmanaging operations and functions by properly performing my roles and responsibilities. Someof the responsibilities and performance objectives are given below:Responsibilities: Ability to learn and develop within work role: As a manager, It is also my responsibilityto develop my learning and adaptability to fit with the job role. Through this, my performancecan increase along with the employees. I need to enhance my skills and knowledge for handlingand managing the employees in a proper manner.Employment legislation: As a manager of Travelodge, I must have the knowledgeregarding the employment laws and rules and to direct other for following them properly. Also , Ineed to have knowledge regarding the changes in such laws and it is the responsibility as amanager to convey the changes to the employees.1
Performance objectivesThe performance objectives of my as a manager are:Enhance the customer satisfaction by providing training to employeesTo determine the efficiency and performance of employees by comparing it with others.Individual appraisal systems: As a manager of Travelodge, I need to determine theperformance and efficiency of employees and if their performance is not satisfactory, then Ineeds to motivate them by providing them appraisals, incentives and rewards. Through theserewards, they can improve their performance and efficiency.Training needs: As a manager of Travelodge, I needs to provide the training toemployees when their performance is below than expected. Through the training, I can improvetheir efficiency and performance for achieving their personal and professional goals in anefficient manner.P1.2 Evaluate own effectiveness against defined objectivesI had described above my responsibilities and performance objectives for Travelodge. Itis essential for me to evaluate the effectiveness of my defined objectives. It is essential for meadapt to the job role and needs to have ability to learn and understand the job role andresponsibilities properly for the betterment of employees as well as of organisation. I needs toprovide appraisals and incentives to the employees for boosting their morale and performance.Another factor which is needed is to provide training to the employees for enhancing their skillsso that they can perform their work with the right efficiency. Also I need to maintain properrelationship with employees for effective communication and coordination with them. As amanager of Travelodge hotel, I need to take decisions on the basis of performance and personaldata of workers. There are some of the rating methods such as ranking, comparison amongworkers, checklist etc. for enhancing the performance and productivity of the employees.Through these above mentioned rating methods, I can deliver improved results and performanceto company and to employees of Travelodge Hotel. Also I can implement suitable strategies forthe employees by evaluating the effectiveness of my defined objectives.P1.3 Make recommendations for improvementFrom the above discussed information, some of the recommendations for improvementare discussed below:2
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