EMPLOYABILITY SKILLS INTRODUCTION

10 P2.3 Effective time management strategies in work experience as role of manager in Travelodge 13 TASK 314 P3.1 Types of role that people play in a team to achieve shared goals 14 P3.2 Team dynamics 15 P3.3 Different ways to achieve team goals and complete tasks 16 TASK 417 P4.1 Methods and tools to develop solutions 17 P4.2Appropriate strategy to resolve the problem of labour turnover 18 P4.3The impact of strategy's implementation on business 19 CONCLUSION 20 REFERENCES 20

EMPLOYABILITY SKILLS

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1.1 Determining Own responsibilities and performance objectives....................................3
P1.2 Efficiency evaluation against defined objectives...........................................................5
P1.3 Recommendations for improvement of skills................................................................6
P1.4 Motivational techniques used to improve quality of performance................................8
TASK 2............................................................................................................................................9
P2.1 Solutions to work based problems to create two work based problems identified during
my experience in Travelodge.................................................................................................9
P2.2 A formal letter to senior manager to inform them about the problems.......................10
P2.3 Effective time management strategies in work experience as role of manager in
Travelodge............................................................................................................................13
TASK 3..........................................................................................................................................14
P3.1 Types of role that people play in a team to achieve shared goals................................14
P3.2 Team dynamics............................................................................................................15
P3.3 Different ways to achieve team goals and complete tasks...........................................16
TASK 4..........................................................................................................................................17
P4.1 Methods and tools to develop solutions.......................................................................17
P4.2Appropriate strategy to resolve the problem of labour turnover...................................18
P4.3The impact of strategy's implementation on business...................................................19
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................20

INTRODUCTION
Employability skills refers to all the essential skills of a job such as- problem solving,
teamwork, learning, technology, self management, planning and organising, communication.
These are the core skills and traits required by every job. These skills help to make someone
employable. These skills are also called by the foundational skills. These skills help to work
effectively and efficiently. It is a set of transferable skills and these skills are generic in nature.
Travelodge is private company which is operating in the hotels and hospitality industry in UK. It
is the second largest in the budget hotel and the biggest hotel chain in UK by no. of bedrooms.
This file discusses about the Set of responsibilities and performance management. The report
explores and develops a set of own responsibilities and performance objectives. This report also
Identify effective time management strategies in retention to the work based experience or the
role of manager of Travelodge. The report also explores alternative ways in which a team can
complete their tasks and goals, along with it the report tends to explore the methods and tools to
develop solutions to problems in context of Travelodge hotel.
TASK 1
P1.1 Determining Own responsibilities and performance objectives
As per standard/criteria set by the Travelodge in its role of the organisation's manager.
Below mentioned are the set of responsibilities:
Personal Responsibilities (Indirect/Direct Responsibilities)
Personal responsibilities are one of the most important skills that an organisation's
manager should hold. In order to take and ensure proper responsibility, I need to take
responsibility of my words, actions and work-based performance. Also, it is important for me to
take credit of my success and failures both. Important skills that I should acquire include:
Decision Making Skills
Being an assistant manager of Travelodge, it is important for me to take decisions. Also,
while taking any of the decisions it is important for me to keep in mind the organisations policies
and procedures and where might my decisions can take me and my organisation in the future.
Leadership Skills

Good leadership skills can ensure my success in leading a team and providing them with
proper motivation and guidance in order to achieve the overall organisational success and
growth.
Corporate vision adherence
It is important for the manager to be focused on the corporate vision of the organisation.
My adherence to the corporate vision will make me achieve heights and ensure proper growth
and success in the organisation. Corporate vision of Travelodge includes customer services,
maximize profit and sales. I can ensure that I meet these objectives and achieve them as required
by Travelodge.
Meeting all deadlines and targets
As a manager it is important for me meet the required targets and deadlines in the
organisation. Meeting organisational set targets and deadlines would ensure smooth operation's
management and organisational efficiency.
Communication Skills
Effective communication skills will ensure proper communication between me and my
team. Along with it, better communication is going to ensure that there is no communication gap
left and my teams' and stakeholders needs and requirements are being fulfilled regularly.
Performance Objectives
The performance objectives is known as process of goal-setting which enable the
employees of the organisation to organize and plan their work in order to achieve agreed targets.
The below mentioned SMART model explores the performance objectives of my own:
Performance Objectives
Objective Description
Better customer service It is important for me to ensure better customer
service. This will allow me to provide
satisfaction to the organisational customers and
would increase profitability as well.
Time management Effective time management will help me to
achieve the desired goals and objectives and
complete the required tasks in the given time

period.
Team performance As an assistant manager it is my duty that my
team is performing well. Good performance
will ensure better growth and development for
the organisation and my overall team.
Delegation Proper delegation of the tasks is important for
me as an assistant manager. To increase the
performance, it is important that I delegate the
tasks to my team accordingly as per their set of
skills and awareness.
The above mentioned set of Own Responsibilities and Performance Objectives will help
me in becoming a better Assistant manager at Travelodge.
P1.2 Efficiency evaluation against defined objectives
Self-evaluation process helps an individual to highlight strengths, correct performance
related weaknesses, developing skills, competencies and abilities etc. Below mentioned is my
self-evaluation against the above defined objectives within the managerial standards of
Travelodge Hotels.
Self evaluation
Objectives Description (Action Taken by me)
Responsibilities Decision Making Skills Decision making is difficult, there's a
chance that I might find some issues while
making decisions
Leadership Skills My leadership skills are good and prove
that I can stand as an effective leader
Corporate vision adherence I am good in achieving organisational
goals and making it possible for the
organisation to earn more profitability

Meeting all deadlines and targets I do meet my deadlines and target but
sometimes it is hard for me to maintain the
pace.
Communication Skills My communication skills are better and I
can ensure good communication with my
colleagues and team members.
Performance
Objectives
Better customer service I am good at handing complaints, thus, can
ensure better customer service
Time management My time management skills are average
and it is important for me to develop them
Team performance I am managing my team properly for now
but need more improvements in delegation
Delegation My delegation skills are average and it is
important for me to improve them.
P1.3 Recommendations for improvement of skills
Below mentioned are the recommendations for the improvements:
Objectives Recommendation
Responsibilities Decision Making Skills My decision making skills are above
average. Also, it is hard for me to make
decision when in the times of need. In
order to improve my decision making
skills I need to learn critical thinking and
need to be more effective in the times
when I need to be making decisions.
Leadership Skills My leadership skills are good yet I need
some improvements in them because I will
be managing a huge team in Travelodge. It

is important for me to find my faults in
leadership and improve it accordingly.
Corporate vision adherence Travelodge is a large organisation, it is
important for me to ensure that I am
making good profits for the organisation
and ensuring its growth and success along.
It is important for me to understand the
corporate vision of my organisation and
work for its accordingly.
Meeting all deadlines and targets I do not always meet the set targets and
deadlines. It is important for me to meet
them and to improve my skills in order to
meet them effectively. Ensuring better
target meets is another skill that I need to
work on.
Communication Skills My communication skills are better and it
is important for myself to improve them as
per the needs and demands of my
communication to my employees.
Performance
Objectives
Better customer service My complaint handling skills are better,
also, I need to handle the complaints
effectively when I am working for a large
organisation. Better customer service will
ensure that I am standing upon my
organisations goals and objectives.
Time management My time management is weak. It is
important for me to learn good time
management in order to improve mine and
the overall teams' time management.

Team performance My team performance is better and
effective. It is important for me to ensure
better. In order to direct them towards
achieving goals and objectives. I need to
ensure that my team members are being
provided with proper training and
guidance.
Delegation I need to improve delegation, as I am not
assigning the required tasks to my team. In
order to do so, I have to learn In what
ways I can delegate tasks better after
observing the skill set of my overall team
as a manager.
P1.4 Motivational techniques used to improve quality of performance
Below mentioned are the types of motivational techniques to improve the above stated
performance quality.
Maslow's hierarchy of needs
Maslow's needs to hierarchy is
one of the basic theories of
motivation which is based on
the five essential needs to a
human being. These needs are
based on the need of
Physiological, safety,
love/belonging, esteem, self-
actualization. In order to
improve the performance
quality it can be used as.
Incentives and reward systems
Herzberg two factor theory
The Herzberg two factor
theory can is based on the
satisfaction and dissatisfaction
of the organisational
employees. In order to
improve the performance of
the Travelodge employees.
The theory can I satisfactory
way can be used set the goals
for employees to become self
motivated. It is core
responsibility of an assistant
Douglas Mcgregor’s X and Y
theory
In order to achieve improve
the performance goals and
objectives it is important that
the organisation makes use of
Douglas McGregor's X and Y
theory. To ensure this, it is
very necessary for employees
of travelogue to build the
strongest level of self
motivation. Employees can
keep their self confidence and

the best way to promote
motivation. Assistant Manager
of Travelodge can use several
types of incentives and reward
programs, which will be
helpful to increase the
performance of employees and
it will be a cause of
productivity and motivation
among the staff members. In
incentive can be seen in forms
such as- bonus, vouchers, paid
times off etc. Assistant
manager of the Travelodge can
also improve the performance
quality of employees by let
them know that they are doing
a very good job, assistant
managers can also recognise
the other contributions of
employees. This thing will be
also helpful to improve the
performance quality of
employees (Tanius and et.al.,
2019).
manager to motivate all the
employees for their work in
terms of increase in
productivity and ensure job
satisfaction. By providing the
feedback of their performance,
assistant manager can motivate
employees because every
employee needs their
feedbacks to encourage them
and think positive about their
work. Assistant Manager of
Travelodge can involve their
employees in every process of
decisions, especially those
decision which can affect
them. Assistant Manager of
Travelodge believes in their
employees. Along with it, the
Assistant manager can make
sure that each and every
employee is working on the set
goals and achievements of the
organisation.
they can also understand their
self efficiency to do work they
can motivate themselves. Self-
motivation allows the
employees of the organisation
to improve their overall
performance and work on the
organisations goals perfectly.
Employees should think
positively about their work,
they can also keep optimistic
attitude to be self motivated
(Zainuddin and et.al., 2019).
Also, Assistant Manager of the
Travelodge will create
individual incentives for the
each employees. Financial
Incentives can includes many
things such as- gifts, cash
prize, certificates non financial
incentives will include holiday
offers, recognitions etc.

TASK 2
P2.1 Solutions to work based problems to create two work based problems identified during my
experience in Travelodge
Manager of Travelodge hotel found that there is a lack of effective communication skills
in employees. Lack of effective communication leads to negativity in any firm. When employees
don't keep the informations and knowledge it can be a cause of low productivity. Manager found
that employees of Travelodge company are tending to avoid the situations in which they will be
seen that they are not expertise. The employees do not understand the language of another
employee.
Lack of efficiency is also second major problem in employees of Travelodge. Manager
observe that employee of Travelodge were not aware about the verbal communication. And their
body language was not positive this thing indicates the negativity among employees. Employees
of Travelodge does not trust on each other. They want to work harder smarter in the hotel but if
they are not engaged with each other it can have a profound effect on the firm through lack of
employees turnover and lack of motivation. Manager found that employees are not working
properly as well as they are not punctual for their work.
Solution 1: manager will conduct several team meetings with employees to understand
their verbal and non verbal communication. Manager will also conduct training and development
programs to improve their skills. It will be beneficial for the organisation to increase the
productivity. Manager will hire some expertise who can train employees of Tarvelodge.
Employees can also learn about the use of their body language to show the positivity in
workplace. Manager will also provide them their feedbacks to motivate them for their work.
Appointments and meetings will help to interact with the particular employee(Kolmos and
Holgaard, 2019).
Solution-2 : Manager will try to improve their interpersonal skill by conducting seminars
and by providing them a common task where they can trust each other. Improving the
interpersonal skills will ensure that Manager am performing wisely and taking the de scions as
per the needs and wants of the organisational goals. Manager will also establish the information
communication technology in Travelodge. It is an integrated management system of
telecommunication. Which will help for employees of several functional units to be connect with
other functional units. Manager will also motivate the employees to take an initiatives' ion all the

activities of organisation. Negotiation skill will help for employees to come together and hammer
out for any contract or task which will be acceptable for both the parties of Travelodge. Manager
Will develop social sills in employees through organising many social activities. It is very
necessary for the employees to be social. It helps to know about the needs and wants of the
customers by interacting with the customers. Manager will also establish the good relationship
wit employees it helps to assist them. Being a manager It is my responsibility to solve the
conflicts of employees.
P2.2 A formal letter to senior manager to inform them about the problems.
Communication- it is all about to conveying the meaning from one group to another group with
the use of different things such as- symbols and language etc.
There are 3 different types of communication-
1. Upward communication- it is the process of information flow from lower level of
management to top level management. This type of communication style is very usifulin
organisation.
2. Downward communication- it is just opposite style of upward communication. In this
communication, information flows from top level of management to lower level of
management.
3. This type of communication is generally used by the same level of organizationals
because it is the transmission of information between employees, departments and same
level of units.
Basic reading style-
 skimming- reading rapidly for the main points
 Scanning- reading rapidly of texts to find specific informations.
 Extensive- reading longer texts for overall understanding.
 Intensive- reading shorter texts for detailed information with emphasis on precise
understanding.
Basic writing styles-
Expository writing style- textbooks, articles, recipes, stories.
 Descriptive writing – poetry, journal dairy writing, novels writing.
 Persuasive writing- cover letter , reviews of items, advertisememnt.
 Narrative writing- oral histories, short stories.

Basic speaking styles-
There are main 4 basic models when resenting s speech- manuscript, memorized,
extemporaneous and impromptu.
Basic listening style-
 Discriminative listening- this type of listening style identify a different sound to know
about the emotional variation of another person.
 Comprehension listening- the next step beyond discriminating between different sounds
and sights is to make sense of them it is also known as content listening.
 Critical listening – this type of listing is all about forming opinion about what is being
said.
To : Senior Manager
From : Assistant manager
Cc :
BCC :
Subject :
All the employees of Travelodge are informed that hotel is going to conduct meeting every
Saturday where employees can share their new ideas to achieve the goals of company. Senior
managers are going to conduct training and development sessions to improve the skills of
employees to maximise their working efficiency. Travelodge is also going to organise the
activities such as – group presentations for employees. Where employees can take initiatives to
present their ideas for company. Travelodge is going to provide a common platform to
employees where they will be able to communicate with other employees. Management will
also organise gaming activities on every Sunday. Interested employees can take participation in
all these activities. They will be awarded on the special occasions of company.

Letter
To,
The senior manager
Travelodge pvt Ltd.
Senior manager,
I am writing you a letter regarding some issues in our company. Sir I found that our employees
are not working effectively just because of their poor communication skills. They are not able to
work effectively. Their working efficiency is reducing day by day. I have observed that they are
not aware about verbal communication. There is lack of any integrated management system of
telecommunication in our company. It is so required for them to improve their interpersonal
skills. By understanding all this issues I would like to request you to take some action regarding
these problems so employees can work effectively.
As an assistant manager of the company, I want to conduct meeting once in a week to improve
the communication skills of employees. It will help each and everyone to be a part of the
meeting and will ensure that the management is listening to them. I also want to establish an
integrated management system such as- Database management system that will help to connect
all the department,. Employees can also interact with each other through ICT. Sir, I also found
the need of organise some activities for employees which can be helpful for them to trust on
other employees. Every Sunday Travelodge will organise gaming activities. And every Friday
employees will be able to share their valuable ideas to achieve the vision of hotel. It will be
helpful for employees to take an initiative on an open platform. It can be so easy for employees
to participate in the activities of organisation.
So, kindly permit me to conduct training sessions to improve the communication skill to
enhance the performance level of employees.
Respectfully
Assistant Manager
P2.3 Effective time management strategies in work experience as role of manager in Travelodge
Below mentioned are the number of time management strategies used by an organisation
to ensure time efficiency:

Reducing time distraction by Working steadily: Working steadily means to work in an
even and a regular manner. To work steadily, one can ensure that all the tasks are in line which
needs to be completed in order to complete them properly. Along with it, this can make one more
free while doing the work rather than being distracted or erratic. This is an effective time
management technique (Pouratashi and Zamani, 2019.
Prioritisation of the different tasks- it is all about to mange time effectively. Being the
manager of Travelodge company Manager will set priorities for work. Manager will provide
some tasks to the employees with a specific time period. It will be helpful for organisation as
well as for employees to be punctual to do every tasks. Manager will conduct the meetings on a
specific time to enhance the working performance of employees. By set the priorities of work
Manager will capture the tasks and activities on a list during the day.
Taking appropriate initiatives by Setting work object – Manager will set out the
objectives of the company which will help to accomplish the work on a particular time. Time
management experts can use planning tools, and strategies to improve the productivity.
Strategies will help to do work on time. It also helps to work more effectively. Manager will try
to minimize the interruption during important tasks such as- avoiding the emails and phone calls
during work (Lamptey and Debrah, 2019).
Making the proper sequence and categorization of work through appointments-
conducting appointments will be the best sours to let employees know about their working
responsibility in particular time. Appointment will be also helpful to take the work report of
employees. Appointment is tool to know about the work of employees.
Measuring of task that are time consuming- manager will divide the task
into small categories it will be helpful for them to save the time.
TASK 3
P3.1 Types of role that people play in a team to achieve shared goals
Shaper Role: This role is performed in a team by an individual who is ready to adapt
into a challenging environment. The shaper is someone who can shape the team as per the needs
and requirements of the organisational goals.

Implementer Role: The individual or individuals which performs implementer role are
the ones actually responsible for getting things done in the team. These individuals are well-
organised, efficient and practical.
Finisher Role: These individual are known for their eyes on details. They are regarded as
perfectionists because they detect omissions and errors. Finishers are very self-conscious, neat
and tend to identify the slightest problem arrived.
Coordinator Role: These people are seen to be having great listening skills. A
coordinator will guide team's activities as per their identification of the obligation of the team.
They are good at delegation and are might be manipulative in terms of directing the team
towards achieving its goals.
Team worker role: Team workers are generally the ones ensuring the unification of the
team. They work to resolve the issues or conflicts impacting the dynamics of the team. These
workers are very much supportive of the members of the overall team and are popular in the
team as well.
Resource investigator role: These people in the team acquire great networking and
negotiating skills. Also, they are extroverts and others can easily relate to them. From their skills
of networking, they develop contacts and negotiate for the team's required resource. These
people are quick at making decisions and generating information from other people.
Monitor-Evaluator role: These people are known as critical thinker in the team
environment. They tend to critically analyse every information before making any related
conclusions.
Specialists: Specialists holds expert knowledge in their particular area. Their
contribution within the team is limited as per their area of expertise. They tend to focus more on
maintaining their professional standards rather than serving other areas of the team.
In what ways a team can work together to achieve shared goals
To achieve shared goals the team needs to have effective communication going on
between its team members so that effective working can be done. Efficient communication will
ensure that all the queries and considerations are taking place properly within the team. Along
with it, it will ensure the team's success in achieving its tasks and objectives. To achieve shared

goals the team needs to be more dynamic and task oriented and need to work in cooperation with
its overall team members.
P3.2 Team dynamics
Team dynamics refer to as those invisible forces that operates between a variety of
groups and a number of people within a team. These dynamics can have strong impact on the
behaviour of the team and their performances as well. Team dynamics are identified by
recognising and examining the forces that influence the behaviour of the team such as:
Personality Styles: Personality styles explores the variety of people and their
personalities in the team and for what purpose they will be serving the team. These styles can
vary from a number of traits such as an individual's behaviour, skill, education etc. A team needs
to acquire people with good personalities in order to achieve its set goals and objectives(Boz and
Handfield, 2019).
Team roles: Team roles are often identified by the needs and wants of the purpose of the
overall team and their objectives. It is important that the one who is responsible for decision
making chooses the required people and assigns the roles as per the team's needs in order to
ensure teams success.
Tools and Technology: Tools and technology ensures team efficiency in order to
achieve its goals and objectives. If the team is provided with necessary tools and technology, it
can make its reach towards organisational goals and objectives fast or in the required time
period.
Organisational culture: Organisational culture plays as an important aspect in a team's
dynamics. The culture makes the teams progress slow or effective determined by its value and
agendas. An open culture provides the organisation with more responsiveness and open mind
initiatives while managing its team.
Tuckman model
Tuckman model explains the forming, norming, storming and performing theory for an
effective team development.
Forming: In the forming stage, the team is formed and the leader tends to provide
guidance and direction to its team. The team receives very little agreement from the leader and
the roles and responsibilities of individuals are not clear.

Storming: In the storming stage the clarity of purpose increases but the uncertainties are
still there. The team requires to be focused and yoked in order to stay away from being distracted
by emotional issues and relationships.
Norming: In the norming stage, the responsibilities and roles are accepted and clear. The
big decisions are made by the agreement of the group while the small ones are delegated to small
teams or individuals.
Performing: At this stage, the team is aware of what they are doing and why they are
doing it. The leader helps the team to achieve the desired goals and objectives and improves the
overall development of its team members.
P3.3 Different ways to achieve team goals and complete tasks
Ways to complete tasks:
1. Time management: To complete a task properly, it is important for one to ensure the
proper management of the time. From time management it becomes easy to ensure that
the tasks are being done properly as per the requirement.
2. Skill set: It is important for one to have the required skills in order to complete the
desired tasks. If one is not having the required set of skills it is going to be difficult for
one to complete the task in hand.
3. Organising: Organising everything is another way in which any of the tasks can be done
easily and effectively. From organising things, it makes it easy for the one to access the
things required and work as per the needs.
Ways to achieve team goals:
1. Strong Communication: It is important for the team to have effective communication
going on between its team members to ensure better alignment within the team. Lacking
good communication can make it hard for the team to understand and imply their
knowledge in achieving required goals and objectives.
2. Motivation: The management can ensure that it is regularly motivating its team in order
to provide them with the necessary guidance and push towards making it better and
achieving the teams desired goals and objectives. Motivation plays an important role as it
tends to develop enthusiasm and strength of the team members.

3. Delegation: Delegating the tasks is another approach used to achieve goals and
objectives of the team efficiently. It ensures that the team members are being allotted
with the tasks as per their skills and educations. It manages to take out the complexities
that a team faces. This is one of the most effective technique used by each and every team
to ensure the successful achievements in its goals and objectives.
The above mentioned points explore a variety of ways complete the task and achieve
teams goals and objectives.
TASK 4
P4.1 Methods and tools to develop solutions
To solve any problem it is essential to identify the problem before and understand why it
has appeared in order to evaluate the solutions required. Below explored is a six-step problem
solving model which explains and identifies the problems of Travelodge and finds the solutions
respectively:
1. Define the problem: At this stage, the problem in Travelodge is identified and analysed
deeply. This is where one understands and explores that why the problem has occurred in
the first place. This helps one to understand the problem vividly and later find the
required solutions.
2. Determine the root cause: This is the step where the problems root cause is determined
and understood. It can be seen as one of the most important step as the root cause
determination in Travelodge can make the problem to not occur in the future.
3. Developing alternative solution: In this stage, Travelodge develops an alternative
solution where all possible solutions of a single problem are identified and are taken into
perspective. This is the best strategy to find a number of solutions and select the required
one.
4. Selecting a solution: After finding out a list of solutions, Travelodge can now select the
required solution to solve the problem(Valavosiki, Stiakakis and Chatzigeorgiou, 2019).
5. Implementation: This is the step where the solution is implemented. Implementation is
done in Travelodge from the usage of right tools and methods.

6. Evaluation of the outcome: This is the last stage where Travelodge follows up on the
applied solutions' execution. It ensures that the applied solution is appropriate and
making the problem disappears.
The above mentioned six step problems solving model explores a number of steps which
Travelodge uses to solve the problems effectively(Valavosiki, Stiakakis and Chatzigeorgiou,
2019).
P4.2Appropriate strategy to resolve the problem of labour turnover
To resolve the problem of labour turnover the appropriate strategy that Travelodge can
use is listening to the current employee complaints. This has seen to be one of the most effective
strategies in order to deal with the employee turnover. Travelodge can ask their current
employees about the problems which they are facing in the organisation. The organisation can
use methods such as taking feedbacks, making the management to ask at what places their
employees need improvement and are facing problems etc. These all measures can help the
organisation to understand about their employee problems and to core reasons that their
employees are leaving the organisation in the first place(Martínez-Cerdá and Torrent-Sellens,
2019).
Listening to the current employee complaints is going to make Travelodge understand
more about the issues that the organisation is facing. It will prove itself as one of the best
strategies to make the organisation suffer less and become more understanding about its
employee base. Along with it, it will help Travelodge to understand at what places it is lacking in
terms of providing its employees with better services and benefits. Also, it will make the
organisation to understand about the future needs and requirements of these employees.
Travelodge is one of the largest hospitality companies in the United Kingdom. Labour
turnover can make Travelodge suffer from losses and will leave the organisation in facing issues
towards providing better services to its consumers and ensuring better consumer satisfaction.
Listening to their complaints will make the organisation know about at what places they should
improve or in what situations its employees are choosing to leave the organisation(Martínez-
Cerdá and Torrent-Sellens,2019). From this, the organisation can easily improve itself and make
sure that its employees are now provided with the required services and benefits so that they do
not leave the organisation.

P4.3The impact of strategy's implementation on business
The above strategy can help Travelodge in retaining its employees in many ways. Firstly,
the strategy is cost effective. The organisation do not have to spend a lot of money in order to
listen to their employee complaints and issues. It can set up a team of few employees that can
visit each employee and ask them about their issues and complaints. The impact it will create on
business is that now employees are aware that the organisation is listening to their needs and
demands (Valavosiki, Stiakakis and Chatzigeorgiou, 2019). They will openly speak up about
their needs and demands and will make sure that the organisation fulfils them too. The business
at this stage is more open and receptive towards internal affairs and the needs and demands of it
employee base. This in turn, can make Travelodge ensure that the operations of the organisation
are running as per the needs and requirement and the organisation is moving at the required pace.
After listening to the employee complaints, the organisation can make sure that these
complaints which they have identified are now taken care of with the usage of right strategies
and developments. Here, it is important that the organisation understands at what places it is
lacking growth and require improvements and can ensure the changes accordingly in the
business. The made changes to retain its employee base can ensure that the business is no more
suffering from employee losses any-more. Along with it, it will enhance recruitment as more
people would like to work in an organisation that provides its employees with good benefits and
betterment. The strategy's implementation is also going to maintain the performance and
productivity of Travelodge and at last, would lead to profitability and business growth. The
strategy will make the business see improvements in overall performance and employee
retention.
CONCLUSION
The above report tends to conclude a number of strategies and implementations used by
Travelodge in order to achieve its organisational goals and objectives. From the identification of
the organisational set responsibilities and performance objectives to ensure its growth the report
evaluates its own effectiveness against the defined objectives. The recommendations for
improvement are made accordingly. The report also puts light on ways in which Travelodge uses
its motivational techniques to improve the performance quality which ultimately assists in
attaining objectives of company. Necessary solutions to work based problems needs to be
developed by Assistant manager in order to ensure that employees feel satisfied and resist within

firm for longer term. At last, the report evaluates a variety of tools and methods in order to
develop solutions to the problems in which the six step problem solving tool has been applied.
This will help in resolving the issues that takes place within firm.
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