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Employability Skills Assignment Solved

   

Added on  2020-10-04

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Employability Skills
Employability Skills Assignment Solved_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1.1 Own responsibilities and performance objectives..............................................................1P1.2 Own effectiveness against objectives.................................................................................2P1.3 Recommendations for improvement...................................................................................3P1.4 Motivational techniques to improve quality of performance..............................................5TASK 2............................................................................................................................................7P2.1 Solutions to work-based problem.......................................................................................7P2.2 Communicate in a variety of styles and appropriate manner at various levels atTravelodge...................................................................................................................................8P2.3 identify effective time management strategies: .................................................................8TASK 3..........................................................................................................................................103.1 The roles people play in a team and achieve the goal to work with together.....................113.2 Team dynamics ..................................................................................................................123.3 Alternative way to complete tasks and achieve team goals................................................14TASK 4 ....................................................................................................................................154.1 Tools and methods for developing solutions to problems with Travelodge Hotel.............154.2 Strategy for resolving a particular problem of labour turnover..........................................164.3 Potential impact on the business of implementing the strategy..........................................17CONCLUSION..............................................................................................................................18REFERENCES .............................................................................................................................19
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INTRODUCTIONEmployability skills can be define as the skill that is important for the every job. Itincludes the general skills, professional skills, transferable skills which also help to be successfulat workplace.This report will base on the “Travelodge hotel”. It was established in 1985 and itsheadquarter was established in Thame, U.K. It provides luxuries services to the customers. Itsrevenue in 2018 is£63 million and it is one of the largest hotel in a budget hotel sector.Report discusses recommendations for improvement and also motivational techniquesuse for improve quality performance. Report discusses tools and methods for developingsolutions to problems and communication varieties and manner at various level and also showthat effective time management strategies. The study will show that belbin theory for explain people role in a team and achieve theshared goals. Report discusses that tuckman theory for team dynamics and alternative ways forcomplete task. It will cover that tools and methods for developing solutions and develop strategyfor resolving the labour turnover problem. Report also discusses about potential impact on thehotel of implementing the strategy.TASK 1P1.1 Own responsibilities and performance objectivesPersonal Responsibility:Personal responsibility is the willingness and takingresponsibility for your action without expecting and blaming others. Importance of Personal Responsibility It is important to manage and achieve personal goals. It boosts person's self-esteem andself-worth. HR is responsible mainly for recruiting, interviewing and placing workers.Job Title: HR ManagerJob Overview: To engage with customers on daily basis and to resolve their queries. Managing and developing organization's resources effectively. To provide specific suggestions to staff as well as customers and data managementmeasures.1
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As a HR manager of Travelodge my responsibilities and performance objectives are-Personal responsibilities- As a HR manger my responsibility is to perform every HRfunction like hiring the right people in the company, training and development of employees(Cottrell, 2015). Recruitment and selection of the employees and then manage the employeerelations for creating the good environment which will help in the achieving the organisationalgoals.Employment rights and responsibilities- The other main responsibility as an HRmanager is to take care of employment rights like provide safe and healthy environment. Resolvethe conflicts and take the fair decision and give the equal priority to all the employees becausediscrimination can lead employees to work inefficiently.Decision making- Decision making process affect both the company's health and itsemployees. While making decision about future plans. It is important for me as a HR manager isto bring my employees onboard because it will strengthen the relationship of employees with thecompany and also they can suggest the better plans in decision making process.Direct and indirect relationship- The relationships plays the important role in anyorganisation. As a HR manager it is my responsibility to improve the relationship of employeeswithin the organisation. Employees who have mutually respectful relationships with theiremployers are more likely to be happy, loyal and productive in the long run.Performance objectivesImprove communication- Effective communication is important for the development ofan organisation. For improving communication I can check in with employees on a regular basisfor discussing their thoughts on the project, tasks and the problem which they are suffering from.By applying an open door policy for employees I can improve communication in organisation.Leadership skill- My performance objective is toDevelopment of leadership skills inemployees boost employees engagement and productivity. For improving leadership skills inemployees I can provide the opportunity for growth and develop situational awareness. Forinspiring employees I will need to motivate them because every success need a motivation andreason.2
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Proper knowledge of policies and practices- To have the proper knowledge of policiesrelated to HR like workplace safety, compensation and performance evaluation. It is importantfor employees and Hr to identify the best policy that are the most relevant to organisation. P1.2 Own effectiveness against objectivesEffective communication is necessary for the development of an organisation. As a HRmanager I have set my objectives for improving communication within the organisation becauseI know the importance of effective communication (Lim and et.al., 2016). It helps to facilitatethe process of sharing information and knowledge and also develop the relationships with others.For example if teams are given a project with a deadline but they miss the deadline of submittingproject only because of poor communication then it will be effect customers, they will miss theappointments and hence, the productivity and reputation of the company will be decreased. Withthe help of effective communication these type of mistakes can be decreased or removed. As a Travelodge's HR manager I lack in leadership but I know that it is very important for me tomaximize efficiency and achieve goals. Leadership skills include strategic thinking skills,planning and delivery skills, people management skills, communication skills and innovationskills. My planning and delivery skills are good which help employees to focus on the work andincrease the confidence of employees But sometimes I lack at some stages which affect theemployees and me.Most of the employees have some weakness in their workplace skills. properand appropriate training allows them to strengthen those skills that need to be improved and thecapacity to adapt the new technologies and methods. As a HR manager I should know thatincreasing productivity with technology is only possible when the right tools are utilized. Usingthe new techniques help employees to reduce the time on the other hand if I use the old andprevious technique on the work it can decrease the productivity.P1.3 Recommendations for improvementArea to improvePresent condition Ways to improve Communication (Written andoral)weakCommunication plays a vitalrole in any firm. I have someweakness and I can followsome rules for improvingcommunication. I can hold3
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more eye contact duringconversation it conveysconfidence and interest ininteracting with employees.While conversation I can try togive unique compliments toenhance the morale ofemployees. By using the bestand convenient words andlanguagewhichisunderstandable to listener I canimprove my communicationskills.Improving leadership skillsAverageFor improving the leadershipskills I will have to be awarefrom all the activities andsituation which is going on inthe organisation. Being a leaderit is important to inspire to allwho works with me (Hamilton,Carbone and Jollands 2015).Learning is the best way forimproving the leadership skillsit keeps our mind sharp andskill fresh. It can help me forfacing the new challenges thatmay come in my way.Decision makingPoorDecision making process is thevery important part for HRmanager because it affects the4
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