Employability Skills in Health and Social Care Sector

This report discusses the importance of employability skills in the health and social care sector, including communication, teamwork, and problem-solving. It also addresses work-based problems and provides strategies for resolving them. Additionally, it explores effective time management strategies and the role of team dynamics in achieving goals.

EMPLOYABILITY
SKILLS

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Part 1................................................................................................................................................3
Determining the own responsibilities and performance - ...........................................................3
Evaluating own effectiveness against defined objectives -..........................................................4
Recommendation for improvement - ..........................................................................................4
Use of motivational techniques for improving the quality of performance - .............................4
Part 2................................................................................................................................................5
Work based problems generated in work role.............................................................................5
Evaluation of tools and methods for developing solutions to work base problems.....................6
Appropriate strategy for resolving the problem...........................................................................6
Effective time management strategies for effectively time management....................................6
The potential impact on the organisation of implementing the strategy......................................7
Part 3 ...............................................................................................................................................7
Roles played by people in team and how they can effectively work in team to achieve the
particular goal - ...........................................................................................................................7
Analysation of team dynamics - .................................................................................................8
Suggesting alternative ways for completing the task and achieving the goal of the team - .......9
CONCLUSION ...............................................................................................................................9
REFERENCES .............................................................................................................................11

INTRODUCTION
The employability skills is very important in any job role of employee. It includes many
skills such as communication, learning ability, teamwork, organizing and planning, self-
management, problem solving, enterprise and initiative and technology. Employees should have
to open to learning new skills and things. This report will include the experience in health and
social care sector and various skills, effectiveness and learning style of the employee and many
motivational techniques that can used to improve the quality of work performances. This report
will also highlight the various problem that can generate in work role and its solution and also
include evaluation of tools and methods for creating solution of generated problem. This report
will also state the effective time management strategies to manage the time properly and
explanation of people role in the team and hoe the team member will work together to achieve
the shared objectives or goals. and team dynamics.
MAIN BODY
Part 1
Determining the own responsibilities and performance -
The own responsibility and performance management is interrelated with self-
management. It can be describe as the individual's ability for providing the best possible outcome
for the job. The first two responsibilities of management planning and organizing are related
with self management. It is helpful for an individual in developing self capabilities and demand.
I have a good expertise on self management which is helpful me in holding unique skills. These
skills are helpful in representing my abilities for assessing my personal strength and weakness. It
is also helpful for the organization as the company can gain a competitive advantage for
organization from that. Peoples ought for taking responsibility for proving their self potentials.
And thus there are many for proving the potential for yourself. I can compare and access my
performance with other at same place with other employees and finding out the need of
improvements. I used to behave in formal manner which is suitable for al of my colleagues,
juniors and seniors. I set customs for developing myself which can be helpful for the
organization internally as well as externally. Used to work at less risky position not always ready
to take risk. Work with full and complete information regarding the job task and role which is
going to be played by me which is helpful for me to complete the task effectively in time without
any mistake and thus the target of the company can also be achieved.

Evaluating own effectiveness against defined objectives -
The objective of the job is well defined by me and I attained the objective effectively .
But some how sometime I lacked in some areas also that can be improved further for making my
career in social and health care. I can not handle the serious cases I used to shiver at that time
and lose my confidence which is the weakest point of mine at there. I couldn't also assist the
other also at that time so in that situation I couldn't complete my responsibilities effectively.
Time management is sometime lacks by me and I could mange the things effectively and thus it
bounds to preform the multiple tasking at one time. And in this sector one had to perform the
multiple task at one time which is very necessary in this sector (Messum, Wilkes and Jackson,
2015). Sometime I used to loose my temper and become angry and louder to the patient which
somehow make me rude and patients are also get distressed by my behaviour this are all the
things which some time bounds me to complete my objective effectively and attains the
responsibilities for my post which is being flourished by me within my post.
Recommendation for improvement -
For the improvement in my abilities firstly I would try to control my anger and treat my
patient with the polite manner and gently which allow patient to be comfortable for the treatment
and could get attachment or bonding with the patient which is helpful for me in their treatments.
For this I would also join some yoga and mediation classes which will help me to free and fresh
mind so that the anger can be reduced. I will also used to started to work with multiple job task at
one time and thus try to manage all of the task effectively so that all are accomplished with the
quality work which will help me to develop more skills and ability to me and area of expertise
will also increase (Rowe and Zegwaard, 2017). I will try to treat the patient in serious situation
also as this will help me to develop confidence in me and I could handle the serious cases
effectively. In starting it happens with every one but if one tries to take and manage the things it
become easy for managing and performing such task. So all this will be helpful for me in my
improvement and further by adopting all theses I could create a better career in the health and
social care for long term and can get a huge growth in this sector.
Use of motivational techniques for improving the quality of performance -
By forming small goals -
I could motivate my self by setting small goals for my self and achieving theses goals by
completing the goals on prescribed time mentioned by me (Park and Hill, 2016). This will be

helpful for me in increasing my performance and raise my performance criteria with the set goals
and I could also learn the time management effectively.
To do list -
To do list will also be formed by which is helpful for me managing my all day task so that this
will motivate me to perform my task effectively if I complete my task effectively on time
without any delay then it will be helpful in self motivation and helpful in further self growth,
Learning more about the things -
Learning more about things its the powerful motivational things which can be helpful for
me in raising the performance of mine and learning the things effectively and thus the things
learned will be helpful in my area of expertise and then this will raise my confidence also.
Some how all these tools are helpful for me in raising my performance and that can also
helpful me in getting the positive vibes from my job performance and thus I will be motivated
for the good and better work ahead and work with the positive attitude and can maintain my
good work. This all will be helpful I my career growth in the social and health care sector.
Part 2
Work based problems generated in work role
Many problems can be generated in the people work role. The employee will face various
issues at their workplace such as interpersonal conflict, harassment, communication problems,
discrimination, gossip, bullying, low job satisfaction and motivation and performance issues. The
nurse in the health and care sector are also face several problem in their work environment. The
discrimination between the staffs can demotivate the employees and create negative impact on
their performances (Ito and Kawazoe., 2015). The lack of communication at the workplace can
create huge confusion between the employees, managers, HR and owner. It will reduced the
employee's performances and productivity. But the major problem I feel at the work place is
health and safety problem.
For removing the workplace problem. Company should have to takes various necessary
actions. Company should have to pay attention to their employees and their work role. Develop a
better environment to remove the many errors and berries in the company's operation's.
Developed a effective communication techniques to promote the employee's performance and
encouragement.

Evaluation of tools and methods for developing solutions to work base problems
For resolving the health and safety problem at workplace, there are various tools and
methods can be adopted by the company (Keiper and et.al., 2019). The health and safety is very
necessary for any work environment because it create better, productive and safer environment.
The workplace of the company should be prepared according to the health and safety policy
programme.
The company should have to pay attention to company's surroundings. Identify the
several hazards in workplace and take necessary actions to remove that impacts. Company
should also have to give their full concern on the employees safety. Company should have to
implement a effective health and safety management system in their workplace.
Appropriate strategy for resolving the problem
At the first step, company y will identify the exact problem and its impacts, cause,
different facts and problem specification. After this, create a alternative solution for the
identified problem. In this process, collect all information related to this and also specify the long
term and short term alternatives (Simatele., 2015).
For the effective implementation of strategy for resoling the issue of health and safety
issue at workplace. Firstly, company will develop a policy and commitment for developing
health and safety programme. This policies and commitment fixed a clear direction for the
company to follow. The company should develop a plan to fulfil its health and safety policy for
enhancing the employees work performances. This policy will create a effective workplace and
management structure.
Then after, company should develop the support mechanism and capabilities for perfectly
implementation of operations and policy.
Effective time management strategies for effectively time management
Time management is very necessary for any organisation to complete their tasks within a
specific period. For perfectly management of time, we should have to set priorities of tasks. We
should have to give the preference to The most important tasks (Jackson., 2015).
Company should use a planning tool for effective time management. It can enhance the
productivity and performance. Always records the tasks according to their importance. Regularly
reviewing the planning tool is must because all the operations are dependent on this. Company
should keep a work's back up system to remove all the errors and issues.

The potential impact on the organisation of implementing the strategy
The company has various impact of implement ion of the strategy (Devambatla. and
Nalla., 2015). The effective and better environment is developed By implementation of health
and safety strategy in the organisation. It improve the work efficiency and effectiveness of
employees. It promote the employees towards the enhance their performance and productivity.
The increased productivity will create a positive results on the organisation. It generate a
huge profit and enhance a market share. The effective strategies can expand the organisation's
business at a next level (Williams., 2015). By this employees of the company encourage and
inspire towards the company's success and achieving the organisation's goals.
The proper implementation of strategy will create attractive result and create a better
environment of workplace. The effective safety and health policy will ensure the employees for
their security. It will increase the employees trust and belief on the organisation.
Part 3
Roles played by people in team and how they can effectively work in team to achieve the
particular goal -
Trust – The major role in the team in trust. All team member must trust their team member so
that they can rely on each other for their assigned task (Bates and et.al., 2019). This is helpful in
completing the task as the work is divide among the group of people and one can rely on other
for their completion of task with efficient and effective manner.
Conflict management – Conflicts management is very necessary for the al team member and
their leader as the conflicts must be managed by all for the completion of the work effectively
with the equal contribution of each team member. The team member usually should avoid the
conflicts among them as this also affects their team targets and objectives which is being
achieved by the all team members (Jackson and Oliver, 2018). If any conflicts arises among any
team member then it should be solved by the leader or team member it self by clearing and
communication with the conflictor or leader so that the things are sought out and the work can be
completed effectively which is being assigned to them by their leader.
Accountability -
The all team member must be accountable for their task and responsibility which is given to
them while completing the target or goals which is to be completed by the team. The team must

render the complete and assure work to the leaders as this reflect the performance of the overall
team (Suleman, 2018). The each team member work should be appropriate and good which is
helpful in achieving the target effectively and efficiently. The each team member must be
accountable to their work which is assigned to them in their team and which is being done by
them for the overall team objective attaining.
Focusing on result -
The all team member must focus on the result that the work which is done by them must
be good and thus the results are effectively achieved by them in the manner that it is helpful for
the organization in gaining the huge profit and thus it also enhances the performance of the
individual and their work criteria (Messum and et.al., 2016). The result must be good and
accurate by the all team member and their main aim must be achieving their best result and
targets on time or before time.
Analysation of team dynamics -
The team dynamics are psychological, unconscious forces which influence direction for
team's performance and behaviour. It is created by the team's work nature, team members
working relationship with the other team member, personalities among the team and
environment of working in each team (Lim and et.al., 2016). It is good for he team performance.
The working relationship among the team member must be good and flexible so that this reflects
the healthy team work relationship among the team worker and they are influenced to attain the
targets and objectives which are given to them by their team leaders. The personalities among the
team member is also the another team dynamics which must being observed as the each
individual has their won individual personalities some time the person with different personality
conflict with other personality individual so it must be determined by the leader and this then
effects the overall targeted achieving strategy as they could be able to work in the team if the
individuals personality doesn't match with the other one (Messum and et.al., 2017). The working
nature of the team is also plays a major role as the team member must be synchronized with each
other and their working nature must be positive so that they can easily gain the objective and
target which is to achieved by them by their team work. If there is negative working nature in the
team then the objective couldn't be achieved by the team as they doesn't have any positive vibes
and motivation among the team member for achieving the target on time and effectively with the
good spirit.

Suggesting alternative ways for completing the task and achieving the goal of the team -
Setting goals -
The goals must be set by the team leader so that it can be achieved by the team members
effectively. If there is not any goal for the team member which is being achieved by them they
could not be able to achieve that goal effectively.
Tracking progress on goals -
After setting the goal it must be tracked by the leader so that they can monitor whether
the task are being performed well or not. If it is not then they could guide or help out so that the
task can be achieved effectively on time and better output can be get out of that. It is very helpful
for the team leader for knowing whether the performance if the individual team member is upto
the mark or not.
Helping in meeting the goals -
The leader could help their team member in attaining the goals so that they can get
through the objective which is being accomplished by them (Collet, Hine and Du Plessis, 2015).
The another thing which is being done in the giving them information and guidelines which is
helpful for them in performing the task activities effectively.
Setting deadlines -
Deadlines must be set by the leader so that the goals can be achieved by the team member
in the prescribed time it is also helpful for the team member in accomplishing the task as they
had given a deadlines that they should completed the work till this then they could lack by that
this will enhance their performance and time management.
CONCLUSION
From the above study it is concluded that the employability skills plays a major role in
the overall development of the individual. If individual develops this skill in itself it is helpful for
their future career growth and t hey sustain in the career for long term. This also helpful for the
company to attain their set targeted and compete with rivalry in effective way. Employability
skill is majorly needed in each and every individual who serves in the professional career an
work with the company or organization. One should develop their self ability & skills day by day
and develop new things so that they can improve their skills and have expertise in it.

REFERENCES
Books and Journals
Collet, C., Hine, D. and Du Plessis, K., 2015. Employability skills: perspectives from a
knowledge-intensive industry. Education+ Training. 57(5). pp.532-559.
Messum, D and et.al., 2017. Senior Managers' and Recent Graduates' Perceptions of
Employability Skills for Health Services Management. Asia-Pacific Journal of
Cooperative Education. 18(2). pp.115-128.
Messum, D.G and et.al., 2016. Employability Skills in Health Services Management:
perceptions of recent graduates. Asia-Pacific Journal of Health Management. 11(1).
pp.25-34.
Suleman, F., 2018. The employability skills of higher education graduates: insights into
conceptual frameworks and methodological options. Higher Education. 76(2). pp.263-
278.
Bates, G.W and et.al., 2019. Beyond employability skills: Developing professional purpose.
Journal of Teaching and Learning for Graduate Employability. 10(1). p.7.
Park, H. and Hill, R.B., 2016. Employability skills assessment: Measuring work ethic for
research and learning. Career and Technical Education Research. 41(3). pp.175-192.
Messum, D., Wilkes, L. and Jackson, D., 2015. What employability skills are required of new
health managers?. Asia Pacific Journal of Health Management.10(1). p.28.
Rowe, A.D. and Zegwaard, K.E., 2017. Developing graduate employability skills and attributes:
Curriculum enhancement through work-integrated learning.
Lim, Y.M and et.al., 2016. Employability skills, personal qualities, and early employment
problems of entry-level auditors: Perspectives from employers, lecturers, auditors, and
students. Journal of Education for Business. 91(4). pp.185-192.
Jackson, T.P. and Oliver, S., 2018. Adaptive Learning Program for Developing Employability
Skills. Journal of Pedagogic Development. 8(1).
Ito, H. and Kawazoe, N., 2015. Active Learning for Creating Innovators: Employability Skills
beyond Industrial Needs. International Journal of Higher Education. 4(2). pp.81-91.
Keiper, M.C and et.al., 2019. Employability Skills a Case Study on a Business-Oriented Sport
Management Program. The e-Journal of Business Education & Scholarship of Teaching.
13(1). pp.59-68.
Simatele, M., 2015. Enhancing the portability of employability skills using e-portfolios. Journal
of Further and Higher Education. 39(6). pp.862-874.
Williams, A.M.C., 2015. Soft skills perceived by students and employers as relevant
employability skills.
Jackson, D., 2015. Employability skill development in work-integrated learning: Barriers and
best practice. Studies in Higher Education. 40(2). pp.350-367.
Devambatla, L. and Nalla, D., 2015. An approach to improve employability skills: eBridge.
Journal of Engineering Education Transformations. 28(2 & 3). pp.131-138.