Employee Relations Frameworks and Impact
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This assignment delves into the world of Employee Relations by examining different theoretical frameworks that shape workplace interactions. It requires a critical analysis of these frameworks, considering their impact on various aspects of employment, such as employee voice, health and safety, performance management, and organizational culture. The assignment also encourages exploration of the ethical considerations and challenges within employee relations.
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EMPLOYE
RELATIONS
RELATIONS
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Unitary and pluralistic frames...............................................................................................1
1.2 Influence of changes in trade unionism on employee relations............................................3
1.3 Role of main players in employee relations..........................................................................4
TASK 2............................................................................................................................................5
2.1 Procedures when dealing with conflict situations.................................................................5
2.2 Key features of employee relations.......................................................................................7
2.3 Effectiveness of procedure used in conflict situation...........................................................7
TASK 3............................................................................................................................................8
3.1 Role of negotiation in collective bargaining.........................................................................8
3.2 Impact of negotiation strategy...............................................................................................8
TASK 4............................................................................................................................................9
4.1 Influence of EU on industrial democracy in UK..................................................................9
4.2 Methods used to gain employee participation and involvement in decision making process
...................................................................................................................................................10
4.3 Impact of human resource management on employee relations.........................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Unitary and pluralistic frames...............................................................................................1
1.2 Influence of changes in trade unionism on employee relations............................................3
1.3 Role of main players in employee relations..........................................................................4
TASK 2............................................................................................................................................5
2.1 Procedures when dealing with conflict situations.................................................................5
2.2 Key features of employee relations.......................................................................................7
2.3 Effectiveness of procedure used in conflict situation...........................................................7
TASK 3............................................................................................................................................8
3.1 Role of negotiation in collective bargaining.........................................................................8
3.2 Impact of negotiation strategy...............................................................................................8
TASK 4............................................................................................................................................9
4.1 Influence of EU on industrial democracy in UK..................................................................9
4.2 Methods used to gain employee participation and involvement in decision making process
...................................................................................................................................................10
4.3 Impact of human resource management on employee relations.........................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
INTRODUCTION
Optimistic surrounding is require for establishing a successful organization which can be
created by positive relationship between supervisors and subordinates because understanding
between every them is key to success of an enterprise. Personnel managers plays a very eminent
role in it because they act as mediator to covey information, orders and indispensable policies at
workplace (Amstad, and et. al., 2011). In fact employee relations is very much necessary for
managing and controlling business activities in a proper way to attain their set goals and
objectives. This report is going to classified into four segments for highlighting the effectiveness
of employees relations in one of largest supermarket in UK named as a Sainsbury by having
approximately 16.9% share in supermarket sector. Therefore, present report is mainly focused on
unitary and pluralistic framework which supports in maintaining employee connection as well as
their benefit for whole enterprise. Along with this, it also throw some lights on impact of changes
in trade unionism which was established for betterment of employees and shows essential
features of employee relations in various conflict situations. At last, this assignment is going to
express one of effective method used by government for resolving conflicts between British
medical association and NHS employees (Ayyagari, Grover and Purvis, 2011).
TASK 1
1.1 Unitary and pluralistic frames
Friendly connection between employees is one of a mandatory part of successful
organization because it motivated workers towards their personal and professional targets.
Therefore Sainsbury uses several theories for managing and controlling employees which is
stated as follows :-
Unitary :- According to this framework employees of an sainsbury work in harmony
without harming each other with similar goals and interest as well as share common interest.
Unitary perspective encourage managers of an organization to maintain peaceful environment of
their company by creating a mutual understanding between supervisors and subordinates. In fact
this framework is having a individual source of authority which will offer a help to every staff
members so that they can easily perform their work as well as grab the available opportunity
(Baccaro and Howell, 2011). Basically in this perspective, most important role of leader is to
encourage loyalty and commitment among employees. Apart from this employees of Sainsbury
1
Optimistic surrounding is require for establishing a successful organization which can be
created by positive relationship between supervisors and subordinates because understanding
between every them is key to success of an enterprise. Personnel managers plays a very eminent
role in it because they act as mediator to covey information, orders and indispensable policies at
workplace (Amstad, and et. al., 2011). In fact employee relations is very much necessary for
managing and controlling business activities in a proper way to attain their set goals and
objectives. This report is going to classified into four segments for highlighting the effectiveness
of employees relations in one of largest supermarket in UK named as a Sainsbury by having
approximately 16.9% share in supermarket sector. Therefore, present report is mainly focused on
unitary and pluralistic framework which supports in maintaining employee connection as well as
their benefit for whole enterprise. Along with this, it also throw some lights on impact of changes
in trade unionism which was established for betterment of employees and shows essential
features of employee relations in various conflict situations. At last, this assignment is going to
express one of effective method used by government for resolving conflicts between British
medical association and NHS employees (Ayyagari, Grover and Purvis, 2011).
TASK 1
1.1 Unitary and pluralistic frames
Friendly connection between employees is one of a mandatory part of successful
organization because it motivated workers towards their personal and professional targets.
Therefore Sainsbury uses several theories for managing and controlling employees which is
stated as follows :-
Unitary :- According to this framework employees of an sainsbury work in harmony
without harming each other with similar goals and interest as well as share common interest.
Unitary perspective encourage managers of an organization to maintain peaceful environment of
their company by creating a mutual understanding between supervisors and subordinates. In fact
this framework is having a individual source of authority which will offer a help to every staff
members so that they can easily perform their work as well as grab the available opportunity
(Baccaro and Howell, 2011). Basically in this perspective, most important role of leader is to
encourage loyalty and commitment among employees. Apart from this employees of Sainsbury
1
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does not require any trade union which is managed and controlled by administration because
according to this theory employees are independent in nature which means they are capable of
dealing with different circumstances.
Pluralistic:- In this framework employees working at workplace having different opinion
which influence of whole environment of an organization. In fact according to this perspective
workplace is composed of numerous set of values, beliefs as well as behaviour of employees. In
additional leaders of Sainsbury having the authority as well as fully control over few areas of
business entity with the use of necessary resources (Bach and Bordogna, 2011). Whereas,
managers of referred organization supports in attaining best outcomes by assisting their
employees so that they can accomplish their work in full coordination. Apart from this
employees of institution requires to involved in corporation so that they can support in removing
obstacles which are linked to work by guiding them in making effective decisions for attaining
best and successful results successfully.
(Source: Approaches to Industrial relation, 2017)
By concluding this it has been understood that both the perspective are different from
each other by having its uniqueness but Sainsbury have adopted unitary framework because it is
very helpful and supportive in attaining targets of an enterprise in a minimum duration (Batt and
Colvin, 2011). Company is having a very impressive internal personnel policies so that they can
ensure workers objectives as well as opinions and concern of employees on the basis of which
2
Illustration 1: Different frameworks
according to this theory employees are independent in nature which means they are capable of
dealing with different circumstances.
Pluralistic:- In this framework employees working at workplace having different opinion
which influence of whole environment of an organization. In fact according to this perspective
workplace is composed of numerous set of values, beliefs as well as behaviour of employees. In
additional leaders of Sainsbury having the authority as well as fully control over few areas of
business entity with the use of necessary resources (Bach and Bordogna, 2011). Whereas,
managers of referred organization supports in attaining best outcomes by assisting their
employees so that they can accomplish their work in full coordination. Apart from this
employees of institution requires to involved in corporation so that they can support in removing
obstacles which are linked to work by guiding them in making effective decisions for attaining
best and successful results successfully.
(Source: Approaches to Industrial relation, 2017)
By concluding this it has been understood that both the perspective are different from
each other by having its uniqueness but Sainsbury have adopted unitary framework because it is
very helpful and supportive in attaining targets of an enterprise in a minimum duration (Batt and
Colvin, 2011). Company is having a very impressive internal personnel policies so that they can
ensure workers objectives as well as opinions and concern of employees on the basis of which
2
Illustration 1: Different frameworks
referred organization achieve the targets easily by maintaining a healthy relations between higher
and lower authority.
1.2 Influence of changes in trade unionism on employee relations
Trade unions is group of workers which was founded in approximately 1867 for
protecting the interest of available staff members or employees. Main reason behind
establishment of trade union is that they require to create a friendly relationship between
supervisors and subordinates. In fact in United Kingdom, nearly seven million individuals are
available who help in ensuring to trade union. Therefore initial function of trade union is that
they need to enhance and uplift the corporation along with supervisors. Instead of this it also
supports in rising the working conditions of Sainsbury where employees are playing their job
role (Daymon, and Holloway, 2010). Main objectives of trade union is to create a peaceful
connection with other trade unions available in UK.
On the other hand it also aid in developing the ability of different workers which
influence the working condition of referred enterprise. Along with this, they also succeeded in
acquiring best economic returns as well as enhance the welfare of whole society by removing
unfair practices. Thus for maintaining the positive employee relationship, trade union is going to
adopt an effective method that is agreement of collective bargaining which guides in prescribing
the workers standard in wages and off-course their working conditions, compensations,
incentives and last but not the least is bonus.
Number of changes are occurred in trade unionism which influence relationship between
employees in every manner for example it encourage workers at workplace to work in a full
coordination so that they can attain their set objectives in a minimum duration (DiStaso,
McCorkindale and Wright, 2011). In fact modification in trade union have a greater impact on
connection of labours working at sainsbury.
Apart from all the above there are number of benefits of trade union are available which
is described as follows :-
Supports in constructing essential organisational which guides them in influencing results
for both; international and national level.
Helpful in creating maximum income, health and safety measures so that employees mat
work in a fully secure working condition.
Maintain partnership which aid in uplifting sainsbury.
3
and lower authority.
1.2 Influence of changes in trade unionism on employee relations
Trade unions is group of workers which was founded in approximately 1867 for
protecting the interest of available staff members or employees. Main reason behind
establishment of trade union is that they require to create a friendly relationship between
supervisors and subordinates. In fact in United Kingdom, nearly seven million individuals are
available who help in ensuring to trade union. Therefore initial function of trade union is that
they need to enhance and uplift the corporation along with supervisors. Instead of this it also
supports in rising the working conditions of Sainsbury where employees are playing their job
role (Daymon, and Holloway, 2010). Main objectives of trade union is to create a peaceful
connection with other trade unions available in UK.
On the other hand it also aid in developing the ability of different workers which
influence the working condition of referred enterprise. Along with this, they also succeeded in
acquiring best economic returns as well as enhance the welfare of whole society by removing
unfair practices. Thus for maintaining the positive employee relationship, trade union is going to
adopt an effective method that is agreement of collective bargaining which guides in prescribing
the workers standard in wages and off-course their working conditions, compensations,
incentives and last but not the least is bonus.
Number of changes are occurred in trade unionism which influence relationship between
employees in every manner for example it encourage workers at workplace to work in a full
coordination so that they can attain their set objectives in a minimum duration (DiStaso,
McCorkindale and Wright, 2011). In fact modification in trade union have a greater impact on
connection of labours working at sainsbury.
Apart from all the above there are number of benefits of trade union are available which
is described as follows :-
Supports in constructing essential organisational which guides them in influencing results
for both; international and national level.
Helpful in creating maximum income, health and safety measures so that employees mat
work in a fully secure working condition.
Maintain partnership which aid in uplifting sainsbury.
3
Participation in economic system of manufacturing and distribution.
Maintain long term relationship between staff members by implementing various
improvements sessions for example consumer cooperatives and capital for health.
Help in promoting human rights and democracy (Edmans, 2011).
All these above benefits are provides by trade unions by taking immediate actions and
conduct alternations in their norms, policies, rules and regulations by considering recent trends
or demands of employees. Therefore it greatly influence relations of employees at workplace
because somehow it motivate labours towards maintenance of mutual understanding with their
colleagues as well as higher authority. Apart from this it also supports in encouraging freedom of
association and off-course collective bargaining. Therefore work must be done by employees of
Sainsbury in an effective way by adopting development tool which aid in achieving goals and
objectives. In fact trade union is also liable for maintaining a partnership with alliances by
having its own interests and shared values, guides in engaging other strategic alliance for
protection of whole society (Edwards, 2011).
1.3 Role of main players in employee relations
Employee relations is term which defines as a positive relations between supervisor and
subordinates. In fact it supports in paying attention on both the individual as well as collective
relationship at workplace which guides in maximizing the emphasis on line managers for
establishing a trust or mutual understanding with employees. Therefore these relation deals with
communication among various parties in employment relationship.
Role of Human Resource in employee relation – Personnel managers plays a very
crucial role in connecting the employees together by conducting impressive and entertaining
activities which supports in strengthening the bonds between employees and employers which
bring them more closer (Ferner, Edwards and Tempel, 2012). If the employees at workplace is
fully satisfied with their job role and responsibilities then they will self motivated towards their
personal goals by removing available conflicts which may bring obstacles in their targets.
Therefore HR managers of sainsbury needs to organise numerous of impressive activities which
is very useful for them in performing their work together as well as encourage them towards
attainment of personal and professional objectives. Basically human resource is liable for
conducting several of entertaining and knowledge enhancement sessions in Sainsbury. Along
with this workers of an enterprise need to take part in every programme so that they get
4
Maintain long term relationship between staff members by implementing various
improvements sessions for example consumer cooperatives and capital for health.
Help in promoting human rights and democracy (Edmans, 2011).
All these above benefits are provides by trade unions by taking immediate actions and
conduct alternations in their norms, policies, rules and regulations by considering recent trends
or demands of employees. Therefore it greatly influence relations of employees at workplace
because somehow it motivate labours towards maintenance of mutual understanding with their
colleagues as well as higher authority. Apart from this it also supports in encouraging freedom of
association and off-course collective bargaining. Therefore work must be done by employees of
Sainsbury in an effective way by adopting development tool which aid in achieving goals and
objectives. In fact trade union is also liable for maintaining a partnership with alliances by
having its own interests and shared values, guides in engaging other strategic alliance for
protection of whole society (Edwards, 2011).
1.3 Role of main players in employee relations
Employee relations is term which defines as a positive relations between supervisor and
subordinates. In fact it supports in paying attention on both the individual as well as collective
relationship at workplace which guides in maximizing the emphasis on line managers for
establishing a trust or mutual understanding with employees. Therefore these relation deals with
communication among various parties in employment relationship.
Role of Human Resource in employee relation – Personnel managers plays a very
crucial role in connecting the employees together by conducting impressive and entertaining
activities which supports in strengthening the bonds between employees and employers which
bring them more closer (Ferner, Edwards and Tempel, 2012). If the employees at workplace is
fully satisfied with their job role and responsibilities then they will self motivated towards their
personal goals by removing available conflicts which may bring obstacles in their targets.
Therefore HR managers of sainsbury needs to organise numerous of impressive activities which
is very useful for them in performing their work together as well as encourage them towards
attainment of personal and professional objectives. Basically human resource is liable for
conducting several of entertaining and knowledge enhancement sessions in Sainsbury. Along
with this workers of an enterprise need to take part in every programme so that they get
4
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motivated in performing qualitative work. Last but not the least human resource also useful in
resolving obstacles so that they can attain their targets in a given time frame.
Role of manager in employee relation – Friendly connection between manager and
employees is very much beneficial for employees of Sainsbury as it also supports in identifying
the interest of work (Guest, 2011). In fact all the task and activities as well as job role is assign
by supervisors of a company on the basis of workers skills, talent, interest so that they can easily
run their business smoothly by attaining goals and objectives. Manager of Sainsbury treat every
single employee as a family member and they also play a key role in arguing with trade unions as
a representative of an enterprise.
Role of government in employee relation – Governing bodies plays a very eminent role
in maintaining a positive relations with employees by implementing number of laws and acts for
protecting the interest of employees as well as employers. In fact advisory body of UK influence
and control the relations of supervisors and subordinates with the use of numerous laws, norms,
rules and regulations. For example labour law is one of an effective and appropriate act enforce
by regulatory body of UK for creating a safe and secure working conditions for employees
worked at workplace. Decision which is taken by ministry bodies influence the business entity
but in optimistic way as it helps sainsbury in protecting rights and duties of employees within
the business environment (Kalleberg, 2013)
Role of workers in employee relation – Every organization need to set several principles
and policies for creating a effective relations with employees. In fact employees is a very
indispensable and mandatory part for business entity because all the task and activities are
controlled and managed by them only. In fact workers of an enterprise is a key to success by
attaining their goals in a given time frame. Employees of Sainsbury needs to follow necessary
rules and regulations which is implemented by higher authority so that they can attain their
targets (Kaufman, 2010).
TASK 2
2.1 Procedures when dealing with conflict situations
Sainsbury having number of departments with different task and activities according to
their specialisation. Therefore, an organization is going to face different types of conflicting
5
resolving obstacles so that they can attain their targets in a given time frame.
Role of manager in employee relation – Friendly connection between manager and
employees is very much beneficial for employees of Sainsbury as it also supports in identifying
the interest of work (Guest, 2011). In fact all the task and activities as well as job role is assign
by supervisors of a company on the basis of workers skills, talent, interest so that they can easily
run their business smoothly by attaining goals and objectives. Manager of Sainsbury treat every
single employee as a family member and they also play a key role in arguing with trade unions as
a representative of an enterprise.
Role of government in employee relation – Governing bodies plays a very eminent role
in maintaining a positive relations with employees by implementing number of laws and acts for
protecting the interest of employees as well as employers. In fact advisory body of UK influence
and control the relations of supervisors and subordinates with the use of numerous laws, norms,
rules and regulations. For example labour law is one of an effective and appropriate act enforce
by regulatory body of UK for creating a safe and secure working conditions for employees
worked at workplace. Decision which is taken by ministry bodies influence the business entity
but in optimistic way as it helps sainsbury in protecting rights and duties of employees within
the business environment (Kalleberg, 2013)
Role of workers in employee relation – Every organization need to set several principles
and policies for creating a effective relations with employees. In fact employees is a very
indispensable and mandatory part for business entity because all the task and activities are
controlled and managed by them only. In fact workers of an enterprise is a key to success by
attaining their goals in a given time frame. Employees of Sainsbury needs to follow necessary
rules and regulations which is implemented by higher authority so that they can attain their
targets (Kaufman, 2010).
TASK 2
2.1 Procedures when dealing with conflict situations
Sainsbury having number of departments with different task and activities according to
their specialisation. Therefore, an organization is going to face different types of conflicting
5
circumstances and trying to adopt appropriate procedure for dealing with different conflict
situation which is stated as follows :-
Identify the reason of conflict: According to this, management of a referred organization
requires to identify major cause of conflict. In Sainsbury, workers having few tough situation
related with their work, working conditions and some of them are financial barriers which guide
in showing their task and presentation (Kersley, and et. al., 2013).
Form impressive solution for barriers: Directors of an organization need to implement
proper solutions for eliminating available problems and obstacles which may influence success
of enterprise. Therefore they can fulfil the needs of available employees.
Execution of solution: After forming impactful solutions then its time for
implementation of programmes and events for resolving problems by applying it successfully.
Apart from this they can also provide perfect solution which having direct influence on their
barriers so that they can feel relax.
Monitoring: Higher authority of an organization requires to monitor the performance of
employees and trying to assess or evaluate the solution according to satisfaction level and work
efficiency (Larson, 2015.).
As per above mentioned procedure which is used by Sainsbury in various dispute
circumstances and they are described as follows:-
Single worker: If representative confronting such a large number of issues from their
departmental supervisor need to speak with him. For instance, supervisors of business need to
provide training to their employees with the goal that they can not confront any issue by
performing best work.
In between employees: In Sainsbury, few employees having their own contentions which
is linked with the conduct and additionally coordination then the chief of the firm need to utilize
the transaction procedure in the middle of them.
Group of workers: This kind of circumstance happens when group of staff individuals in
an enterprise is disappointment with the association. Sainsbury need to adopt collective
bargaining and furthermore can utilize the best possible process with a pioneer of groups
alongside the departmental director and the higher specialists of business entity (Ng and
Feldman, 2012.). These issues which is identified with the budgetary perspectives, work security
alongside the offices in the working conditions.
6
situation which is stated as follows :-
Identify the reason of conflict: According to this, management of a referred organization
requires to identify major cause of conflict. In Sainsbury, workers having few tough situation
related with their work, working conditions and some of them are financial barriers which guide
in showing their task and presentation (Kersley, and et. al., 2013).
Form impressive solution for barriers: Directors of an organization need to implement
proper solutions for eliminating available problems and obstacles which may influence success
of enterprise. Therefore they can fulfil the needs of available employees.
Execution of solution: After forming impactful solutions then its time for
implementation of programmes and events for resolving problems by applying it successfully.
Apart from this they can also provide perfect solution which having direct influence on their
barriers so that they can feel relax.
Monitoring: Higher authority of an organization requires to monitor the performance of
employees and trying to assess or evaluate the solution according to satisfaction level and work
efficiency (Larson, 2015.).
As per above mentioned procedure which is used by Sainsbury in various dispute
circumstances and they are described as follows:-
Single worker: If representative confronting such a large number of issues from their
departmental supervisor need to speak with him. For instance, supervisors of business need to
provide training to their employees with the goal that they can not confront any issue by
performing best work.
In between employees: In Sainsbury, few employees having their own contentions which
is linked with the conduct and additionally coordination then the chief of the firm need to utilize
the transaction procedure in the middle of them.
Group of workers: This kind of circumstance happens when group of staff individuals in
an enterprise is disappointment with the association. Sainsbury need to adopt collective
bargaining and furthermore can utilize the best possible process with a pioneer of groups
alongside the departmental director and the higher specialists of business entity (Ng and
Feldman, 2012.). These issues which is identified with the budgetary perspectives, work security
alongside the offices in the working conditions.
6
2.2 Key features of employee relations
Worker relations supports in gaining the dedication of staff individuals which aids in
accomplishing the objectives and goals of business element in diverse circumstance. Sainsbury
need to keep up the relations among representatives because accomplishment of business
element relies upon worker connection. Key components of employee relations is that they need
to work by cooperating with appropriate corportaions. Apart from this, they need to gain trust as
well as solidarity. Organization confronted few clashes between representatives which cause
inconvenience in the firm. Reasons for the contention that the workers having some individual
issues, poor preparing, not giving legitimate data. The working style of employees is totally
different and the distinctions in background orientation and additionally contrasts in the
authority(Parzefall and Salin, 2010). The administrators of Sainsbury can take the activities in
settling the contentions. Supervisors of firm can recognize and comprehended the real issue in
the best possible way with the goal that they can resolve issue. After that they need to perceive
the issue which is happened in the business and after ward by the conceivable arrangement issue
can be resolve. At that point higher experts of Sainsbury need to discover the source and origin
of issue so that they can explain the issue from the root level. At that point the organization
individuals need to build up the compelling technique with the goal that they can fulfil workers
and by that they can achieve the advantages.
To remove disputes, administration of Sainsbury need to take after some key elements of
the worker connection which incorporate that they need to cooperate in the enterprise upliftment
of employees. Alongside this they need to gain trust for maintaining the relationship so that they
can generate maximum benefit. Solidarity is the fundamental state of achievement which helps in
accomplishing the objectives and goals (Sadikoglu and Zehir, 2010).
2.3 Effectiveness of procedure used in conflict situation
When the supervisor has a disputes with another then they need to resolve that conflict.
They have to get ready for conflict resolution by getting aware about reason behind as well as
what the conflict is.
Response to conflict – An individual responsible for resolving conflict need to know how
to overcome available problems by taking best decisions for finding best solutions.
Initially they need to understand the issues for identifying the best solution which
supports them in resolving the disputes. Therefore they can use one of a useful technique that is
7
Worker relations supports in gaining the dedication of staff individuals which aids in
accomplishing the objectives and goals of business element in diverse circumstance. Sainsbury
need to keep up the relations among representatives because accomplishment of business
element relies upon worker connection. Key components of employee relations is that they need
to work by cooperating with appropriate corportaions. Apart from this, they need to gain trust as
well as solidarity. Organization confronted few clashes between representatives which cause
inconvenience in the firm. Reasons for the contention that the workers having some individual
issues, poor preparing, not giving legitimate data. The working style of employees is totally
different and the distinctions in background orientation and additionally contrasts in the
authority(Parzefall and Salin, 2010). The administrators of Sainsbury can take the activities in
settling the contentions. Supervisors of firm can recognize and comprehended the real issue in
the best possible way with the goal that they can resolve issue. After that they need to perceive
the issue which is happened in the business and after ward by the conceivable arrangement issue
can be resolve. At that point higher experts of Sainsbury need to discover the source and origin
of issue so that they can explain the issue from the root level. At that point the organization
individuals need to build up the compelling technique with the goal that they can fulfil workers
and by that they can achieve the advantages.
To remove disputes, administration of Sainsbury need to take after some key elements of
the worker connection which incorporate that they need to cooperate in the enterprise upliftment
of employees. Alongside this they need to gain trust for maintaining the relationship so that they
can generate maximum benefit. Solidarity is the fundamental state of achievement which helps in
accomplishing the objectives and goals (Sadikoglu and Zehir, 2010).
2.3 Effectiveness of procedure used in conflict situation
When the supervisor has a disputes with another then they need to resolve that conflict.
They have to get ready for conflict resolution by getting aware about reason behind as well as
what the conflict is.
Response to conflict – An individual responsible for resolving conflict need to know how
to overcome available problems by taking best decisions for finding best solutions.
Initially they need to understand the issues for identifying the best solution which
supports them in resolving the disputes. Therefore they can use one of a useful technique that is
7
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negotiation method which helps them in minimizing the issue. After that staff members of
Sainsbury require to interpret the obstacles in terms which will adopt for showing the problems.
Along with this, they need to ignore the statements of blame and on the basis of that higher
authorities of Sainsbury requires to identify particular cations for another person for overcoming
the available barriers (Turkyilmaz, and et. al., 2011).
Therefore an organization need to understand the hidden so that they can easily resolve
the problems by adopting negotiation technique
TASK 3
3.1 Role of negotiation in collective bargaining
Collective bargaining is a procedure which helps in conducting negotiations during
gatherings amongst reps and their boss which supports in enhancing the compensation and
conditions. In fact role of negotiation plays a very eminent role in fulfilling the needs of
representatives and labourers. Discussion can be showed up inside as well as outside Sainsbury.
Duty of negotiation having immense approach which helps in settling the contentions between
businesses or supervisors or between the director and association. Basically negotiation act as a
positive part in settling the disputes or issues which are created in the Sainsbury. They need to do
the best possible correspondence while doing the discussions. Along with this, they need to
create a solid connection between both the gatherings with full interests and require to make
correct changes (Underhill and Quinlan, 2011). In this technique of collective bargaining both
the parties of Sainsbury need to make compromises and inclusion of organization part is very
much important to make improvement in diverse conditions. Additionally, negotiation process
maximize the engagement of of partners and it help in minimizing the personal interest and
increment in benefit of Sainsbury.
3.2 Impact of negotiation strategy
Negotiation is an appropriate procedure or activity which helps in exchanging lawful
responsibility for report. It is script between two gatherings which aid expected to achieve a
beneficial result over at least one issues where a contention exist. To arrange the distinctive
circumstance in Sainsbury need to consider an effective strategy that supervisors of business
require to realize that what the workers need and trying to put the discussion for best negotiation
(Van De Voorde, Paauwe and Van Veldhoven, 2012.). Employees from Sainsbury ought to have
8
Sainsbury require to interpret the obstacles in terms which will adopt for showing the problems.
Along with this, they need to ignore the statements of blame and on the basis of that higher
authorities of Sainsbury requires to identify particular cations for another person for overcoming
the available barriers (Turkyilmaz, and et. al., 2011).
Therefore an organization need to understand the hidden so that they can easily resolve
the problems by adopting negotiation technique
TASK 3
3.1 Role of negotiation in collective bargaining
Collective bargaining is a procedure which helps in conducting negotiations during
gatherings amongst reps and their boss which supports in enhancing the compensation and
conditions. In fact role of negotiation plays a very eminent role in fulfilling the needs of
representatives and labourers. Discussion can be showed up inside as well as outside Sainsbury.
Duty of negotiation having immense approach which helps in settling the contentions between
businesses or supervisors or between the director and association. Basically negotiation act as a
positive part in settling the disputes or issues which are created in the Sainsbury. They need to do
the best possible correspondence while doing the discussions. Along with this, they need to
create a solid connection between both the gatherings with full interests and require to make
correct changes (Underhill and Quinlan, 2011). In this technique of collective bargaining both
the parties of Sainsbury need to make compromises and inclusion of organization part is very
much important to make improvement in diverse conditions. Additionally, negotiation process
maximize the engagement of of partners and it help in minimizing the personal interest and
increment in benefit of Sainsbury.
3.2 Impact of negotiation strategy
Negotiation is an appropriate procedure or activity which helps in exchanging lawful
responsibility for report. It is script between two gatherings which aid expected to achieve a
beneficial result over at least one issues where a contention exist. To arrange the distinctive
circumstance in Sainsbury need to consider an effective strategy that supervisors of business
require to realize that what the workers need and trying to put the discussion for best negotiation
(Van De Voorde, Paauwe and Van Veldhoven, 2012.). Employees from Sainsbury ought to have
8
a use that they need to make a calendar and alternate points of interest which the customer needs
so they can achieve their set targets. They need to evaluate the venture designing with motive
that they have a solid rationale. Higher authority of the firm need to make trade off for sharing
the interest which helps in making a qualitative products. Apart from this they need to use
appropriate data and information for acquiring advantages in a competitive market. Instead of
this accurate evidences is also required for estimating budgetary circumstance of Sainsbury so
that they get aware about needs and wants of employees at workplace. They need to keep their
own particular enthusiasm and also saving the great connection with worker and goodwill. Last
but not the least they need to keep their self interest which helps in creating a mutual
understanding between employees. Sainsbury needs to take a time period and require to analyse
which aid in performing negotiation which may resulted in misfortune for business entity
(Walby, 2013).
TASK 4
4.1 Influence of EU on industrial democracy in UK
UK is having a industrial democracy which supports them in gaining trust on free trade
by making proper efforts for enhancing their economical conditions. In fact industrial democracy
is fully influence by European Union and few factors which is stated as follows :-
Participation of employees – In an organization, engagement of workers is very much
indispensable because it supports manager in making effective decision during decision making
process and implement policies and plans by considering terms and conditions of employees.
Apart from this, it also very much beneficial for overall organization as it helps in creating a safe
and secure working conditions so that workers may perform their job role without facing any
obstacles (Wilkinson and Fay, 2011).
Work Safety – Workers of Sainsbury require to perform task and activities with full of
safety as EU is highly focused on creating a environment of an enterprise free from any health
problems for attaining their targets and objectives.
Appropriate Salary and incentives – Higher authorities of an enterprise need to offer
impressive package of salary with maximum incentives for acquiring more and more bonus by
performing their work in best way. In fact proper salary package is act as a very effective
motivational tool for employees as it encourage them towards their professional objectives.
9
so they can achieve their set targets. They need to evaluate the venture designing with motive
that they have a solid rationale. Higher authority of the firm need to make trade off for sharing
the interest which helps in making a qualitative products. Apart from this they need to use
appropriate data and information for acquiring advantages in a competitive market. Instead of
this accurate evidences is also required for estimating budgetary circumstance of Sainsbury so
that they get aware about needs and wants of employees at workplace. They need to keep their
own particular enthusiasm and also saving the great connection with worker and goodwill. Last
but not the least they need to keep their self interest which helps in creating a mutual
understanding between employees. Sainsbury needs to take a time period and require to analyse
which aid in performing negotiation which may resulted in misfortune for business entity
(Walby, 2013).
TASK 4
4.1 Influence of EU on industrial democracy in UK
UK is having a industrial democracy which supports them in gaining trust on free trade
by making proper efforts for enhancing their economical conditions. In fact industrial democracy
is fully influence by European Union and few factors which is stated as follows :-
Participation of employees – In an organization, engagement of workers is very much
indispensable because it supports manager in making effective decision during decision making
process and implement policies and plans by considering terms and conditions of employees.
Apart from this, it also very much beneficial for overall organization as it helps in creating a safe
and secure working conditions so that workers may perform their job role without facing any
obstacles (Wilkinson and Fay, 2011).
Work Safety – Workers of Sainsbury require to perform task and activities with full of
safety as EU is highly focused on creating a environment of an enterprise free from any health
problems for attaining their targets and objectives.
Appropriate Salary and incentives – Higher authorities of an enterprise need to offer
impressive package of salary with maximum incentives for acquiring more and more bonus by
performing their work in best way. In fact proper salary package is act as a very effective
motivational tool for employees as it encourage them towards their professional objectives.
9
4.2 Methods used to gain employee participation and involvement in decision making process
Involvement of employees is term which refers as engagement in business activities and
need to share the data and off-course organizational activities which supports in attaining the
objectives in a given time frame. Basically workers involvement is an approach which aids in
creating a mutual understanding between higher and lower authority of Sainsbury for handling
all the work in an effective manner. Therefore, positive result is achieved only by making correct
decision with the help of accurate data and information in decision making process(Employee
Relations, 2017). Thus there are several techniques are available which is used by member of
referred organization in participation and involvement is describes as follows :-
Guidance :- It is essential to represent the employees at the board level for assisting them
towards correct path so that employees of Sainsbury can easily generate maximum revenue or
benefits.
Apart from this, proper guidance also provide by owner of an enterprise towards busying
the equity shares, advancing loans. It means they enforce employees to become shareholder of a
firm.
Collective bargaining:- By using this technique, participation of employees increases
through collective agreements. It means manager of referred enterprise need to make and follow
some specific rules and regulations which supports them in ensuring the involvement of
employees in managerial process.
Complete control method :- By adopted complete control method, members of an
enterprise need to conduct self management for maintaining quality of their work so that they
can attain their success.
Sainsbury need to select best alternatives which is collective bargaining for maximizing
the involvement of employees which act as very useful tools in increasing the productivity as
well as proficiency for enterprise (employee relations, 2017).
4.3 Impact of human resource management on employee relations
First and foremost objective of human resource management is to safeguard the
integration of workers in an organization by maintaining an appropriate coordination between
employees while performing their qualitative work. In fact they need to create necessary
facilities as well as offers golden opportunities so that they can uplift and enhance their
knowledge for attaining their goals. Therefore, for achieving their set objectives they need to
10
Involvement of employees is term which refers as engagement in business activities and
need to share the data and off-course organizational activities which supports in attaining the
objectives in a given time frame. Basically workers involvement is an approach which aids in
creating a mutual understanding between higher and lower authority of Sainsbury for handling
all the work in an effective manner. Therefore, positive result is achieved only by making correct
decision with the help of accurate data and information in decision making process(Employee
Relations, 2017). Thus there are several techniques are available which is used by member of
referred organization in participation and involvement is describes as follows :-
Guidance :- It is essential to represent the employees at the board level for assisting them
towards correct path so that employees of Sainsbury can easily generate maximum revenue or
benefits.
Apart from this, proper guidance also provide by owner of an enterprise towards busying
the equity shares, advancing loans. It means they enforce employees to become shareholder of a
firm.
Collective bargaining:- By using this technique, participation of employees increases
through collective agreements. It means manager of referred enterprise need to make and follow
some specific rules and regulations which supports them in ensuring the involvement of
employees in managerial process.
Complete control method :- By adopted complete control method, members of an
enterprise need to conduct self management for maintaining quality of their work so that they
can attain their success.
Sainsbury need to select best alternatives which is collective bargaining for maximizing
the involvement of employees which act as very useful tools in increasing the productivity as
well as proficiency for enterprise (employee relations, 2017).
4.3 Impact of human resource management on employee relations
First and foremost objective of human resource management is to safeguard the
integration of workers in an organization by maintaining an appropriate coordination between
employees while performing their qualitative work. In fact they need to create necessary
facilities as well as offers golden opportunities so that they can uplift and enhance their
knowledge for attaining their goals. Therefore, for achieving their set objectives they need to
10
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allocate proper resources which supports them in performing qualitative work. Thus, supervisors
of Sainsbury need to appreciate their available workers by conducting useful training and
enhancement programmes. Instead of this, they also require to provide essential facilities which
is mandatory to run their business properly and it supports them in performing best work for
maintaining the stability of an enterprise in competitive market.
In addition, personnel resource having a greater impact on employee relation because
leader of human resource is liable for assigning a job to every employee on the basis of their
talent, skills and specialisation. In fact they also introduced few motivational sessions to
encourage their employees towards their personal and professional goals. Along with this,
manager of Sainsbury trying to provide training sessions to their staff members as well as newly
appointed employees which supports them in achieving their targets and objectives in a given
time frame. Apart from this they also require to make effective interaction between supervisors
and subordinates by putting maximum efforts which assists in assuring the success of an
enterprise (Labor & Employee Relations, 2017). At last it has been understood that employees of
Sainsbury, have to participate in decision making process to present their personal views and
opinions so that they can make the effective decision on the basis of that they can achieve the
success and also useful in expanding their business by acquiring more and more growth.
CONCLUSION
From the above report it can be summarized that members of an organization trying
eliminate issues which may occurred in the business entity by using proper communication with
employees. In fact main motive of this assignment is to highlight the importance of employee
relations for success of overall enterprise. Along with this, superiors of business entity adopted
numerous of techniques for example collective bargaining and negotiation. Apart from this, in
order to eliminating the disputes, employees of Sainsbury require to understand key features of
employee relation as well as impressive procedures supports in overcoming the conflicts.
Therefore several kinds of tools are available which aids the business entity for increasing
employee involvement in decision making process. Authority of human resources guides in
creating the trust and supports in developing the positive relation between supervisors and
subordinates.
11
of Sainsbury need to appreciate their available workers by conducting useful training and
enhancement programmes. Instead of this, they also require to provide essential facilities which
is mandatory to run their business properly and it supports them in performing best work for
maintaining the stability of an enterprise in competitive market.
In addition, personnel resource having a greater impact on employee relation because
leader of human resource is liable for assigning a job to every employee on the basis of their
talent, skills and specialisation. In fact they also introduced few motivational sessions to
encourage their employees towards their personal and professional goals. Along with this,
manager of Sainsbury trying to provide training sessions to their staff members as well as newly
appointed employees which supports them in achieving their targets and objectives in a given
time frame. Apart from this they also require to make effective interaction between supervisors
and subordinates by putting maximum efforts which assists in assuring the success of an
enterprise (Labor & Employee Relations, 2017). At last it has been understood that employees of
Sainsbury, have to participate in decision making process to present their personal views and
opinions so that they can make the effective decision on the basis of that they can achieve the
success and also useful in expanding their business by acquiring more and more growth.
CONCLUSION
From the above report it can be summarized that members of an organization trying
eliminate issues which may occurred in the business entity by using proper communication with
employees. In fact main motive of this assignment is to highlight the importance of employee
relations for success of overall enterprise. Along with this, superiors of business entity adopted
numerous of techniques for example collective bargaining and negotiation. Apart from this, in
order to eliminating the disputes, employees of Sainsbury require to understand key features of
employee relation as well as impressive procedures supports in overcoming the conflicts.
Therefore several kinds of tools are available which aids the business entity for increasing
employee involvement in decision making process. Authority of human resources guides in
creating the trust and supports in developing the positive relation between supervisors and
subordinates.
11
REFERENCES
Books and Journals
Amstad, F.T and et. al., 2011. A meta-analysis of work–family conflict and various outcomes
with a special emphasis on cross-domain versus matching-domain relations. Journal of
occupational health psychology. 16(2). p.151.
Ayyagari, R., Grover, V and Purvis, R., 2011. Technostress: technological antecedents and
implications. MIS quarterly. 35(4). pp.831-858.
Baccaro, L and Howell, C., 2011. A common neoliberal trajectory the transformation of
industrial relations in advanced capitalism. Politics & Society. 39(4). pp.521-563.
Bach, S and Bordogna, L., 2011. Varieties of new public management or alternative models?
The reform of public service employment relations in industrialized democracies. The
International Journal of Human Resource Management. 22(11). pp.2281-2294.
Batt, R and Colvin, A.J., 2011. An employment systems approach to turnover: Human resources
practices, quits, dismissals, and performance. Academy of management Journal. 54(4).
pp.695-717.
Daymon, C and Holloway, I., 2010. Qualitative research methods in public relations and
marketing communications. Routledge.
DiStaso, M.W., McCorkindale, T and Wright, D.K., 2011. How public relations executives
perceive and measure the impact of social media in their organizations. Public Relations
Review. 37(3). pp.325-328.
Edmans, A., 2011. Does the stock market fully value intangibles? Employee satisfaction and
equity prices. Journal of Financial Economics. 101(3). pp.621-640.
Edwards, R., 2011. Rights at work: Employment relations in the post-union era. Brookings
Institution Press.
Ferner, A., Edwards, T and Tempel, A., 2012. Power, institutions and the cross-national transfer
of employment practices in multinationals. Human Relations. 65(2). pp.163-187.
Guest, D.E., 2011. Human resource management and performance: still searching for some
answers. Human Resource Management Journal. 21(1). pp.3-13.
Kalleberg, A.L., 2013. Book review symposium: Response to Reviews of Arne L Kalleberg,
Good Jobs, Bad Jobs: The Rise of Polarized and Precarious Employment Systems in the
United States, 1970s to 2000s. Work, Employment & Society. 27(5). pp.896-898.
Kaufman, B.E., 2010. The theoretical foundation of industrial relations and its implications for
labor economics and human resource management. Industrial & Labor Relations
Review. 64(1). pp.74-108.
Kersley, B and et. al., 2013. Inside the workplace: findings from the 2004 Workplace
Employment Relations Survey. Routledge.
Larson, L.K., 2015. Employee Health--AIDS Discrimination (Vol. 10). Larson on Employment
Discrimination.
Ng, T.W and Feldman, D.C., 2012. Employee voice behavior: A meta‐analytic test of the
conservation of resources framework. Journal of Organizational Behavior. 33(2).
pp.216-234.
Parzefall, M.R and Salin, D.M., 2010. Perceptions of and reactions to workplace bullying: A
social exchange perspective. Human Relations. 63(6). pp.761-780.
Sadikoglu, E and Zehir, C., 2010. Investigating the effects of innovation and employee
performance on the relationship between total quality management practices and firm
12
Books and Journals
Amstad, F.T and et. al., 2011. A meta-analysis of work–family conflict and various outcomes
with a special emphasis on cross-domain versus matching-domain relations. Journal of
occupational health psychology. 16(2). p.151.
Ayyagari, R., Grover, V and Purvis, R., 2011. Technostress: technological antecedents and
implications. MIS quarterly. 35(4). pp.831-858.
Baccaro, L and Howell, C., 2011. A common neoliberal trajectory the transformation of
industrial relations in advanced capitalism. Politics & Society. 39(4). pp.521-563.
Bach, S and Bordogna, L., 2011. Varieties of new public management or alternative models?
The reform of public service employment relations in industrialized democracies. The
International Journal of Human Resource Management. 22(11). pp.2281-2294.
Batt, R and Colvin, A.J., 2011. An employment systems approach to turnover: Human resources
practices, quits, dismissals, and performance. Academy of management Journal. 54(4).
pp.695-717.
Daymon, C and Holloway, I., 2010. Qualitative research methods in public relations and
marketing communications. Routledge.
DiStaso, M.W., McCorkindale, T and Wright, D.K., 2011. How public relations executives
perceive and measure the impact of social media in their organizations. Public Relations
Review. 37(3). pp.325-328.
Edmans, A., 2011. Does the stock market fully value intangibles? Employee satisfaction and
equity prices. Journal of Financial Economics. 101(3). pp.621-640.
Edwards, R., 2011. Rights at work: Employment relations in the post-union era. Brookings
Institution Press.
Ferner, A., Edwards, T and Tempel, A., 2012. Power, institutions and the cross-national transfer
of employment practices in multinationals. Human Relations. 65(2). pp.163-187.
Guest, D.E., 2011. Human resource management and performance: still searching for some
answers. Human Resource Management Journal. 21(1). pp.3-13.
Kalleberg, A.L., 2013. Book review symposium: Response to Reviews of Arne L Kalleberg,
Good Jobs, Bad Jobs: The Rise of Polarized and Precarious Employment Systems in the
United States, 1970s to 2000s. Work, Employment & Society. 27(5). pp.896-898.
Kaufman, B.E., 2010. The theoretical foundation of industrial relations and its implications for
labor economics and human resource management. Industrial & Labor Relations
Review. 64(1). pp.74-108.
Kersley, B and et. al., 2013. Inside the workplace: findings from the 2004 Workplace
Employment Relations Survey. Routledge.
Larson, L.K., 2015. Employee Health--AIDS Discrimination (Vol. 10). Larson on Employment
Discrimination.
Ng, T.W and Feldman, D.C., 2012. Employee voice behavior: A meta‐analytic test of the
conservation of resources framework. Journal of Organizational Behavior. 33(2).
pp.216-234.
Parzefall, M.R and Salin, D.M., 2010. Perceptions of and reactions to workplace bullying: A
social exchange perspective. Human Relations. 63(6). pp.761-780.
Sadikoglu, E and Zehir, C., 2010. Investigating the effects of innovation and employee
performance on the relationship between total quality management practices and firm
12
performance: An empirical study of Turkish firms. International Journal of Production
Economics. 127(1). pp.13-26.
Turkyilmaz, A and et. al., 2011. Empirical study of public sector employee loyalty and
satisfaction. Industrial Management & Data Systems. 111(5). pp.675-696.
Underhill, E and Quinlan, M., 2011. How precarious employment affects health and safety at
work: the case of temporary agency workers. Relations Industrielles/Industrial
Relations. pp.397-421.
Van De Voorde, K., Paauwe, J and Van Veldhoven, M., 2012. Employee well‐being and the
HRM–organizational performance relationship: a review of quantitative studies.
International Journal of Management Reviews. 14(4). pp.391-407.
Walby, S., 2013. Patriarchy at work: Patriarchal and capitalist relations in employment, 1800-
1984. John Wiley & Sons.
Wilkinson, A and Fay, C., 2011. New times for employee voice?. Human Resource
Management. 50(1). pp.65-74.
Online
Employee Relations. 2017. [Online]. Available through: <http://www.ed.ac.uk/human-
resources/about/university-hr-services/employee-relations>. [Accessed on 21st August
2017].
employee relations. 2017. [Online]. Available through:
<http://dictionary.cambridge.org/dictionary/english/employee-relations>. [Accessed on
21st August 2017].
Labor & Employee Relations. 2017. [Online]. Available through: <http://ohr.psu.edu/employee-
relations>. [Accessed on 21st August 2017].
13
Economics. 127(1). pp.13-26.
Turkyilmaz, A and et. al., 2011. Empirical study of public sector employee loyalty and
satisfaction. Industrial Management & Data Systems. 111(5). pp.675-696.
Underhill, E and Quinlan, M., 2011. How precarious employment affects health and safety at
work: the case of temporary agency workers. Relations Industrielles/Industrial
Relations. pp.397-421.
Van De Voorde, K., Paauwe, J and Van Veldhoven, M., 2012. Employee well‐being and the
HRM–organizational performance relationship: a review of quantitative studies.
International Journal of Management Reviews. 14(4). pp.391-407.
Walby, S., 2013. Patriarchy at work: Patriarchal and capitalist relations in employment, 1800-
1984. John Wiley & Sons.
Wilkinson, A and Fay, C., 2011. New times for employee voice?. Human Resource
Management. 50(1). pp.65-74.
Online
Employee Relations. 2017. [Online]. Available through: <http://www.ed.ac.uk/human-
resources/about/university-hr-services/employee-relations>. [Accessed on 21st August
2017].
employee relations. 2017. [Online]. Available through:
<http://dictionary.cambridge.org/dictionary/english/employee-relations>. [Accessed on
21st August 2017].
Labor & Employee Relations. 2017. [Online]. Available through: <http://ohr.psu.edu/employee-
relations>. [Accessed on 21st August 2017].
13
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