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Employee Engagement -British Airways

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Added on  2020-01-23

Employee Engagement -British Airways

   Added on 2020-01-23

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Employee Engagement
Employee Engagement -British Airways_1
Table of ContentsABSTRACT ....................................................................................................................................3INTRODUCTION...........................................................................................................................4LITERATURE REVIEW................................................................................................................4Employee engagement............................................................................................................4Leadership in relation to engagement.....................................................................................5Motivation in relation to engagement.....................................................................................6FINDINGS ......................................................................................................................................8Employee engagement at British Airways.............................................................................8Motivation effect in relation to engagement at British Airways............................................9Leadership effect in relation to engagement at British Airways..........................................10CONCLUSION ............................................................................................................................11REFERENCES..............................................................................................................................12
Employee Engagement -British Airways_2
ABSTRACT Employee are an important asset of the organization that help them in achieving thesuccess in the market. The employee engagement is based on the British airways that explainsthe importance of the leadership in the organization. There are some factors such as trust,communication that can affect the motivational level of the workers. It also explains that howrewards and incentives can help them in improving the motivation level of the staff members.The present article focuses on the employee engagement and how they can achieve success in themarket through effective engagement practices. Leadership and motivation can affect theemployee engagement. If workers will not get proper guidance or direction from their leader thentheir dissatisfaction level can be increased and their involvement level will not get enhanced. Forthis, self motivation of the staff members is also important in increasing the engagement ofemployees. If employees motivation level is low then their overall job satisfaction is also lowand they will not be able to achieve goals in an efficient manner. On the other hand, if a leaderwill not communicate with their group members in an efficient manner then they will not be ableto perform the task in an effective manner.
Employee Engagement -British Airways_3
INTRODUCTIONEmployees are an important factor of the organization. Workers help an enterprise inachieving their objectives so that they can get success in the market. Employee engagement isrelated to their emotional attachment that they have towards the goals of the company and theirworkplace (Shuck and Herd, 2012). Along with this, this will lead towards the quality services,higher sales and higher customer satisfaction. Through an effective leadership and motivation theemployee engagement can be improved. The manager can also provide some rewards andincentives to their workers so that their overall motivational level can be increased. Through this,the employee engagement can be improved and their satisfaction towards their job can beincreased. On the other hand, leaders can also motivate their team members by solving theirissues that they faced at the workplace (Dalal and et. al., 2012). The present report is based onBritish Airways which perform their operations in United Kingdom. They have approx 183destinations through the world and number of employees who are working in the industry areapprox 143, 000. They all are responsible to offer quality services to their customers. For this,the leaders of British Airways focuses on their workers so that their performance level will be
Employee Engagement -British Airways_4

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