Challenges and Solutions for Employee Engagement in Hybrid Workplace in Transport and Logistics Industry

BUSINESS
MANAGEMENT

TABLE OF CONTENTS
MAIN BODY...................................................................................................................................3
Question 1........................................................................................................................................3
A. The employee's engagement challenges faced in the hybrid workplace currently in the
transport and logistic industry?....................................................................................................3
B. The possible solutions for the challenges faced?....................................................................4
Question 2........................................................................................................................................4
A. How organizational health is linked to organizational performance?.....................................4
B. Illustrate the management strategies to build long term organizational health?.....................5
Establishment of optimal strategic direction by the company.....................................................6
Establishment of cross-divisional collaboration by senior management.....................................7
REFERENCES................................................................................................................................9

MAIN BODY
Question 1
A. The employee's engagement challenges faced in the hybrid workplace currently in the
transport and logistic industry?
Ans. The challenges faced in the hybrid workplace related to engagement of employees are as
follows:
 Communication: The reliability on the technology in hybrid working conditions can
create challenges in the basic communication. Many employees have faced difficulties in
the when there is first transition in the period of pandemic(Kane, et.al 2021). The usage
of online platforms for meeting and all are coming up as a big challenges due to many
issues in the networking and timing and even sometime some people are comfortable
speaking over the screen which creates up the language differences, power and status
barriers in the communication in hybrid work settings. For example: No proper
communication and different time management creates barriers performing tasks of
remote workers and official workers.
 Coordination: Working in the team requires the coordination but working in the remote
conditions the coordination barriers have been faced(Justice, et.al 2020). The risk of
fault-lines easily comes in between the workers that works together and the ones who
work remotely. As to coordinate with the people working remotely and in person the
small exchanges and decisions comes in between creating issues. For example: The lack
of proper involvement and proper information creates barriers in completion of urgent
tasks.
 Creativity: The collective as well as the individual creativity both face challenges in the
hybrid working conditions. The people working in the hybrid conditions can give
brainstorming ideas in while attending the meetings through online platforms but it
cannot come up as fruitful as the people working in person cannot get it up to the mark
and it doesn't work good for solving the problem. For example: In the hybrid working
conditions the innovative task allotted cannot be done in creatively due to lack of
employee's engagement.
 Culture: As like the creativity the culture of organization Is also facing barriers because
due to lack of employee's engagement the previously working employees had left out

who are familiar with the working conditions of the company and the new ones are in
causing problems for the management due to hybrid conditions making them familiar
with the working conditions. For example: In the hybrid conditions the organization face
issues in getting employees familiar with the working conditions because all are new
comers and aren't aware of company's environment and culture.
B. The possible solutions for the challenges faced?
Ans. The solution for the challenges faced by the hybrid workplaces:
 Use of good HR software: In hybrid working conditions the employees often get
distracted while working from home and some use it as an advantage. To take a look on
employees performance the HRMS software must be used by the company to track out
the Performance of the employees by regularizing the personal engagement of the
employees.
 Use of live chat software for increased coordination: The use of live chat software will
help in increasing the employ engagement as the employees working remotely and in
office will be engaged with each other and the coordination in between them will be good
and the tasks can be taken up easily.
 Setting of cultural standards: setting up of the cultural standards is important for the
success of company and it pays off in the revenue growth, retentions and net income, but
culture took hit since the pandemic. So the increased concern about the cultural standards
set off can help the employees working remotely and in offices with the organization to
maintain the good culture in the workplace even in hybrid working conditions.
 Systematic approach for maintaining creativeness: The company having training
while the appointment and after appointment the proper training given to the employees
this will help them to boost the creativeness by there point of view and the company
would have the brainstorming employees working with them remotely and in office in the
hybrid conditions(Rashidi, and Cullinane, 2019).
Question 2
A. How organizational health is linked to organizational performance?
Ans. The way organizational health is linked to organizational performance are:
1. Increased productivity: Attainment of productivity is the main aim of most of the
enterprises. Higher productivity gives the less cost and higher production with effective