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Report on Essential Role of Employees in Marks and Spencer

   

Added on  2020-06-03

15 Pages5401 Words33 Views
EMPLOYEE RELATIONS
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Unitary and pluralistic frames..........................................................................................11.2 Impact of changes in trade unionism on employee relations...........................................21.3 Role of main players in employee relations.....................................................................3TASK 2............................................................................................................................................42.1 Process followed by organisation to deal with different conflict situations.....................42.2 Key features of employee relations in conflict circumstances.........................................52.3 Effectiveness of process used to resolve conflict.............................................................6TASK 3............................................................................................................................................73.1 Role of negotiation in collective bargaining....................................................................73.2 Impact of negotiation........................................................................................................9TASK 4............................................................................................................................................94.1 Influence of EU on industrial democracy.........................................................................94.2 Methods used for gaining employee participation and involvement in decisional process104.3 Impact of human resource management on employee relations....................................10CONCLUSION .............................................................................................................................11REFERENCES..............................................................................................................................12
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INTRODUCTIONEmployee relations is a term which highlight the positive connection between supervisorsand subordinates which creates a healthy environment of an enterprise. In fact, it is a key tosuccess by satisfying the needs and desires of employees performing at workplace so that theywould get motivated towards their personal and professional objectives (Atkinson, and Hall,2011). This report is all about essential role of employees in attaining goals and objectives of afamous organization named Marks and Spencer, UK. Marks and Spencer is a multinationalcompany popular for its qualitative clothes, home products as well as luxury food products. Mainmotive of this assignment is to highlight the eminent role of employee relations in resolvingconflicts between two parties by adopting impressive methods. Apart from this, it also throwssome light on one of the effective methods of solving problem that is negotiation. In addition, italso shows participation of employees in decision making process as well as their responsibilitytowards development of whole organization. Last but not the least; this report is going to expressthe impact of EU on industrial democracy as well as obligation of human resource managementon employee relations. TASK 11.1 Unitary and pluralistic framesUnitary frames of reference: These are the viewpoints which incorporate distinctiveconsidering, convictions and suppositions along with state of mind, exercises and qualities whichare connected with business organization and participation of association. As indicated by theseframes, managers ought to relegate distinctive parts to representatives to achieve the sameobjectives and goals of organization. In this, genuine execution is measured by standardexecution. At the end of day through unitary edge, all interests of troughs and staff individualsare incorporated to accomplish authoritative objectives and goals (Biswas and Varma, 2011). Itenables representatives to build up their own life. Disputes amongst employees andrepresentatives influence the overall work of an organization as well as hierarchical developmentand furthermore impact different representatives to confer future inconveniences. To eliminatethese issues, unitary frame helps employees to take part in the critical basic leadershipmethodology (Bach, and Kessler, 2011). 1
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Pluralistic frames of reference: This point of view enables organizations to makedistinctive solid sub-bunches with their own particular legitimate loyalties, objectives, pioneersand goals. It is a circumstance where contrasts of morals and social gatherings are resolvedwithin business enterprise (Clarke, 2011). Fundamentally, it helps managers, representatives andworkers to battle against their contradiction on benefit sharing and other hierarchical issues.Distinctive differences amongst business and representatives can be understood by theircollective negotiation which may affect the association to change internally as well as externally.Pluralistic frames fully pay attention upon the trade unions.Through trade unions, labours speakto their diverse advantages and association needs to make decision on their choice as indicatedby worker's prerequisites which can result in powerful and certifiable change towardshierarchical achievement. As per this point of view, organization is isolated into two gatheringsfirst is management and second one is trade unions, which helps in improving the relationshipbetween employees and employer. At last, it has been understood that previously mentioned points play a vital part inbusiness association to tackle carious clashes or negotiation inside association (D. Waters,Sevick Bortree and TJ Tindall, 2013). 1.2 Impact of changes in trade unionism on employee relationsThe idea of trade union was created to protect employees working in Marks and Spencer.Individuals from these unions are known as representatives of labourers which help them ingetting their required needs. In the recent scenario, number of developed nations are makingworker regulations to encourage states of representatives. It includes different standards like pay,motivating forces, distinctive allowance and employment forums which are administered bylegitimate specialists or joint negotiation contracts. After the year 1901, trade unions turn out tobe more effective which can be sued and get litigate for various reimbursements (D'Cruz andNoronha, 2011). In earlier years, because of losses in Marks and Spencer, managers began cutting wagesand furthermore their expanded working hours. To take care of these issues, different unionswere developed to give suitable wages and working conditions to workers. Rise of new labourgroups has impacted different changes on employee relations. At the beginning stage there wasmost exceedingly bad connections amongst bosses and workers. But, when trade unions begantheir work then it led to creation of great relations between employees and subordinates. Through2
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