Employee Relations Report

This report analyzes the importance of employee relations in the context of Chez Bruce restaurant, a modern French dining establishment in London. It explores the principles, concepts, and values of employee relations, analyzes the impact of positive and negative employee relations on various stakeholders, and discusses the fundamentals of employment law in the UK. The report also provides advice on building healthy relationships between employees and employers.

Employee Relations

Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 Value and importance of employee relations....................................................................4
P2 Fundamentals of employment law....................................................................................6
TASK 2............................................................................................................................................7
P3 Different types of rights, duties and obligations an employer and employee at workplace. .7
P4 Appropriate advice relating to rights, duties and obligations of the employment
relationship.............................................................................................................................9
TASK 3..........................................................................................................................................10
P5 Stakeholder analysis for organisation.............................................................................10
TASK 4..........................................................................................................................................12
P6 Impact of positive and negative employee relations on different stakeholders..............12
CONCLUSION..............................................................................................................................13
REFERENCES .............................................................................................................................15

INTRODUCTION
Employee relation is defined as company's effort for managing relationship among
manager and workers. The organisation having good employee relations helps in providing equal
treatment to all staff which leads to achievement of goal and objectives along with loyalty
towards company (Anitha, 2014). Every organisation should maintain good and strong
relationship with their staff that leads to high productivity. The given assignment is based on
Chez Bruce restaurant which was founded in 1995 at London, England. It is a modern French
dining, fine wines with decorated space for customers. The report covers values and importance
of employee relations along with employment laws which will be followed for effective working
and fulfilment of duties and responsibilities. The analysis of stakeholder and their impact on
employee relationship is also discussed.
TASK 1
P1 Value and importance of employee relations
Employee Relations as a Principles
In order to maintain employee relations in an organisation, there are some principles
which needs to be followed. These principles are made by HR manager in order to provide
security and safety to working staff. The principle can be related with dignity and respect where
all subordinates are treated equal. Similarly, other principle is related with honest and
straightforward in which employee relation should be conducted on basis on this way.
Employee Relations as a Concept
Employee relations is defined as relationship between employer and workers for
managing all activities in an organisation (Carter and et. al., 2013). It is very important to treat
all employees equally and provide them benefits for running business successfully. When good
relationship is created with staff then it helps in resolving problems arise at Chez Bruce. HR
strategies are formulated for effective employees relations. The staff are given high value as they
are stakeholder of business. They are the most important assets of any organisation who helps in
achieving final goal and objectives.
Value of positive employee relations
The positive relationship with employee's helps in creating value for them which provide
various benefits to organisation. This impact business in positive manner and assist in fulfilment

of set goal and objectives. The value of positive relations with employees in context to Chez
Bruce are as follows:
Productivity- If employee are provided with good working environment and treated well
then they can increase productivity of organisation. Chez Bruce focus more on creating good
relation with their staff so that they can provide good service to customers which enhance value
and goodwill of restaurant.
Conflict Reduction- When employees are provided with effective environment and
treated equally then disputes within workplace reduces (Conway and et. al., 2016). It helps Chez
Bruce employees to focus on work rather than issues and problems. Also, it improves employee
relation within organisation.
Impact of negative employee relations
When organisation is unable to maintain good relations with their staff then it creates
negative impact on business. This happens in enterprise because of behaviour of manager,
problems are not heard by authority and unequal treatment to staff. The impact of negative
employee relations are described below:
Lack of training- This creates negative impact on employees and their performance. This
leads to decrease in productivity which resulted in bad relationship with organisation. This
happens because of ineffective employee relations with subordinates. Chez Bruce staff requires
more training for new dishes and ways of performing task for improving employees relations as
well as productivity.
Lack of Clear Guidelines- When manager does not provide clear guidelines to staff then
they cannot perform well. This creates impact on productivity of employee because of guidance.
Thus, it is important to create good relations with working force. Many times Chef of Chez
Bruce provide wrong guidelines to worker while preparing food for customers.
In order to manager all activities in an organisation power is required. This should lie
within all managers for better achievement of goal and objectives.
Types of Power
Expert Power- When individual has in depth knowledge, information and expertise in
particular area (Crisóstomo and Freire, 2015). In order to maintain employee relation, manager
of ChezBruce should possess such power in order to run business effectively without an y
conflicts.

Referent Power- It is power where individual attract other and build loyalty within them.
Employee relation can be maintain if people can attract staff for doing work. Here, subordinates
are treated with respect.
Office politics effect business in various ways such as decreasing overall productivity by
employees due to conflict. Politics creates negative environment at workplace which spoils
relationship with individuals. The office politics effect and demotivate employees for giving
their best performance.
P2 Fundamentals of employment law
Employment laws are made for welfare of employees working in an organisation that
should be followed by each and every company for smooth running of their entity. These laws
are made by government in order to protect staff from unsafe work conditions, labour practices.
The employment laws and regulation make contract, terms and conditions impose to employee
regarding job (Forth and et. al., 2013). The different laws followed by ChezBruce restaurant to
provide safe working environment to subordinates are described below:
Equality Act, 2010- It is act of parliament of United Kingdom which protects
discrimination, harassment of employees working in an organisation. This act protect workers
from nine protected characteristics such as disability, marriage and civil partnership, race, age,
gender reassignment, pregnancy and maternity, religious, sex and sexual orientation. Chez Bruce
has implemented this law for ensuring about safe environment to all individual working in
organisation. Under this law, all the regulation, rights of employee and employees are
mentioned, in case if any discrimination occurs within restaurant then strict action should be
taken by manager in case of future avoidance. This act helps in maintaining good relationship
with employees as equality help them to perform better.
Employment Rights Act, 1996- This act contain written contract which should be
provided to employees when they start their jobs. The document should contain terms and
conditions of employment contract and their rights which should be provided to staff within two
months of their working. Chez Bruce restaurant implement such lJohns model of reflectionaws
that provide appointment letter within 15 days of joining. Such letter make them clear about their
rights, salary, working conditions and others. This laws helps in maintaining employee relations

with their staff and achieving goal and objectives. Employee relations helps in creating all
employment act for their staffs and workers.
Health and Safety Act, 1974- This act explains authority and structure for regulation,
enforcement and encouragement related with health and safety of workers (Gill and Meyer,
2013). It specifies contractors, duties of suppliers, employers and employees working in
premises. Chez Bruce restaurant keep health and safety of workers at first priority. They should
provide equipped equipment to staff for preparing food and dishes. In order to ensure health of
employees, Chez Bruce provide regular health check up to their staff. This also helps in creating
effective relationship with work force. This act helps in maintaining hygiene for their customer
so that no health issues arise. All safety and health hygiene should be made aware to staff for
proper working in organisation. If complaints of employees are solved related with health and
safety then it creates good employee relations.
National Minimum Wage Act, 1998- This act develop minimum wages across United
Kingdom that was implemented from 1st April, 2018 as £7.83 to workers having aged above 25,
£7.38 to aged from 21 to 24 and £5.90 to aged 18 to 20 (Greenhaus, Peng and Allen, 2012). It is
paid on hour basis to employees. Chez Bruce implement such act in organisation to pay fair
wages to the workers. This avoid discrimination of salary at restaurant and paid as per their
capability. The employees should be paid minimum wages for creating relationship.
The impact of legislation on following:
Human Capital Development- If there is proper legislation then shareholder would like
to invest in business which helps to increase capital of both organisation as well as human.
Free Movement of Trade- Legislation helps in free movement of goods from one place
to another. This also leads in free importing and exporting of goods and services.
TASK 2
P3 Different types of rights, duties and obligations an employer and employee at workplace
Employee is an individual who charge money for work from company. Similarly,
employer is the person who hire and pay to employee for work done (Gupta and Kumar, 2012).
Both manager and subordinates has different rights, duties and obligations which they need to

follow at workplace. In context to Chez Bruce, following are rights, duties and obligations which
are described below:
Rights of employee and employer
Rights of employee Rights of employer
 Each employees working in Chez
Bruce should be paid as per National
Minimum Wages.
 They have right to work for 48 hours a
week and beyond that they should not
be forced to work.
 The employer of Chez Bruce have right
to hire skilled and knowledge employee
and give them instructions.
 They have right to dissolves and
dismiss contract of employment within
given period of time.
Duties of employee and employer
Duties of employee Duties of employer
 They should take care of themselves
and others working in Chez Bruce.
 The staff working in Chez Bruce
should not involve themselves in using
harmful equipment until it is told to
use.
 Employer should ensure all safe and
healthy working environment to their
employee so that they can work
effectively and efficiently.
 The employer of Chez Bruce should
ensure that employees are treated
equally and there is no discrimination
on basis of salary, work and others.
Obligation of employee and employer
Obligation of employee Obligation of employer
The employees working in Chez Bruce should
perform duties as per terms and conditions of
contract.
They need to keep all information and data
secretly without disclosing to others.
Employer should check and ensure about
holidays, leaves and medical must be given to
employees.
It is the obligation of employer to be loyal and
honest towards organisation in which they are
working.

The rights of employer and employer is beneficial for employment relationship. Both are
important person for organisation as they help in achieving goals and objectives of business.
Also both possess different right and work accordingly. If there exist good relationship among
both then they can increase maximum productivity and output which ultimately leads to large
profit (Jennings, McCarthy and Undy, 2017). The risk and conflict can reduce to minimum
because of effective relationship among them.
If laws and legislation implemented in organisation are broken then it provide negative
impact to business. Every employee and employer work according to themselves without
following acts and laws. This also leads to conflict, miscommunication and increase in risk. The
productivity of organisation decreases and goal and achievement cannot be achieved.
P4 Appropriate advice relating to rights, duties and obligations of the employment relationship
It is very important to build healthy relationship among employees and employer which
feel them to connect with organisation (Men and Stacks, 2013). This assist in working
performance of subordinates and helps others in work. Chez Bruce provide motivation to their
staff and appreciate for good performance. This helps in increasing confidence level which feel
them value. There are different rights, duties and obligations of employment relationship at
workplace. In order to maintain effective relationship, proper advice should be given to Chez
Bruce to follow psychological contract for employee and employer. It refers as unwritten
collection of expectations of occupation relationship from formal and employment contract. It is
also based on culture, values and ethics. This need to be followed by both employer and
employee to run business in effective manner. This reflect right and duties of employment
relationship which is required in restaurant to carry out activities. This psychological contract is
important for both employee and employer as it creates healthy communication, contract
diversity and exploration.
In order to develop positive employee relations in an organisation they should be
provided with available facilities required to them. The most important principle for Chez Bruce
restaurant is to develop work life balance for their staff. The different opportunities available to
improve work life balance through flexible working hours. It can be possible only if they are
provided with proper knowledge regarding their job profile which is necessary to them. When
staff feel sense of ownership and control over life then they create better relationship with
authority which help them to leave work issue at office and home problems at home. The

balanced employee feel motivated and less stressed at work that leads increment in productivity
and reduces conflicts among workers and administration. Those companies who have gain
reputation for encouraging work life balance can attract large number of workers for new job
opening. Here, Chez Bruce also focus on such strategy of work life balance among workers to
motivate them towards work and organisation.
Collective bargaining is procedure where unions negotiates with their managers for
renewing collective agreement (Men, 2012). Both employers and union need to negotiate in good
faith for reaching mutually beneficial agreement. They set out working conditions of employees
in terms of wages, health and safety, overtime, working hours. This helps in protecting rights of
employees in effective and efficient ways. Thus, above represents advice related to duties, rights
and obligations which is appropriate for employee relationship.
TASK 3
P5 Stakeholder analysis for organisation
Stakeholders is any person, organisation or groups who has concern or interest in
business (Morris, 2012). There are two types of organisation; they are internal and external.
Internal or primary stakeholders are person having direct stake in success and profit of company.
They can be donors, board members, investors, managers and employees. Similarly, external or
secondary stakeholders indirectly affect outcomes and decision of organisation. They can be
creditors, community groups, government agencies, customers, labour unions and suppliers.
Chez Bruce should analyze stakeholders in order to identify their specific goals. The analysis of
stakeholder are as follows:
Primary Stakeholders of Chez Bruce
These stakeholders are very important for organisation in order to achieve goal and
objectives (Welch, 2012). In order to run business smoothly, participation is must without which
organisation cannot exist. The examples of such stakeholders are as follows:
Managers/ Staff- The manager of organisation formulates policies, plan and ensure that
employees are following it or not. The activities formulated by such people results in success or
failure. The manager of Chez Bruce should have effective communication in order to carry out
task. This can be done on regular basis with help of meetings and reports.

Supplier- They are the person who supplies goods and services to Chez Bruce. They need
to provide quality foods and deliver to customers at reasonable prices. This need to create good
relationship with organisation for running of activities.
Owner or Shareholders- These stakeholders are person who have different roles and
responsibility for cost and income that is related with project (Wilkinson and et. al., 2014). They
creates effective relationship with employees in order to carry out set task. They mainly focus on
creating good environment which leads to success along with quality, minimum cost and
elimination of delays. If manager communicate properly then it can minimize risk and create
effective employee relationship with workers.
Customers- Chez Bruce have all category of customer who prefer to have new food to
taste. It is responsibility of company to meet their need and expectation as per their demand.
There should be proper communication channel which includes service, type of food and cost.
Thus, by providing all required facilities to customer it can create strong relationship with them.
Secondary Stakeholders of Chez Bruce
They are stakeholder who impact decision and outcome of organisation. Following are
the example of such stakeholders which are described below:
Local Residents- These people greatly affect need and demand of business. Chez Bruce
need to fulfils requirement of families, people and shop keepers. They need to maintain good
relationship with such stakeholder in order to survive in market.
Competitors- There are many competitors of Chez Bruce who provide unique food and
service. In order to beat competition, Chez Bruce should create good employee relationship with
their customer and employees so that they can prepare high quality and hygiene food for
consumers.
The role of these stakeholders in supporting positive employee relationship are as
follows:
Increasing Productivity- Positive relationship with employees leads to increase in
productivity as employees feel motivated and supported to work for organisation. It is advice-
able to entity to create good relationship with their staffs and employees.
Enhancement of Profit- Good relationship with manager and organisation leads to profit
increment. There are many stakeholders working in company whose main aim is to achieve
individual as well as organisational goals.

All stakeholder need to be analysis properly in order to know about their need and
demand for better running of business and activities. If stakeholder expectations are met then it
helps in creating positive employee relationship.
There should be positive employee engagement in organisation so that every working
members can work together and solve problems if arise in organisation. There is participation of
every employees in Chez Bruce in order to achieve goal and objectives of business.
TASK 4
P6 Impact of positive and negative employee relations on different stakeholders
Employee relations has impact different stakeholders on positive as well as negative way.
The impact of pros and cons of employee relations in context to Chez Bruce are described below:
Managing Conflict
Conflict Management is practice which handle and identify conflicts efficiently and fairly
(Anitha, 2014). The manager need to identify conflicts in organisation so that they can provide
proper solutions to problems. Conflict is natural in business as employees from different parts of
world work together. These conflicts can be good as well as bad for enterprise as positive give
good result and negative decline productivity and sales.
Impact of negative relationship on employees motivation
Reduced Productivity- If manager creates negative relationship with their staff then they
cannot focus on work (Carter and et. al., 2013). Here, Chez Bruce restaurant employee reduce
productivity because of negative relationship with their manager which also leads to
demotivation. As staff requires motivation for performing better and have good relationship with
their manager and colleagues.
Increased Absenteeism- If employees working are demotivated and have negative
relationship with subordinates then they cannot work in such place. This leads to increase in
absenteeism in Chez Bruce. Thus, it is very important for hospitality industry to have good
bonding with their staff and employees in order to increase productivity and decrease turnover.
Impact of negative relationship on different stakeholders
Management- If manager are not treated well then cannot perform better. The negative
relationship demotivate manager which decline their skill and performance.

Customers- The organisation need to create positive relationship with customer so that
they are attached particular products. Negativity resulted into failure of business.
Impact of positive relationships on employee motivation
Increase in Commitment- It is responsibility of Chez Bruce to motivate staff in terms of
salary, perk and benefits. This helps them to work for organisation and they give true
commitment to manager. This can be done if top management can create positive relationship
with their working staff.
Greater Cooperation- In order to work effectively it is necessary to have cooperation
with other team and staff. As individual cannot handle and manage restaurant and achieve goal
and objectives. Thus, Chez Bruce should have effective relationship with their members that
leads to better cooperation among each other.
Impact of positive relationship on different stakeholders
Shareholders- If organisation is able to create positive relationship with organisation
then shareholder can easily invest their fund in business.
Supplier- It is very important for organisation to maintain effective relationship with
suppliers as they are person who supplies raw materials. These stakeholders are essential for all
types of entity.
Employee Welfare
It is facilities, service and benefits given by employer for comfort or advantage of
employee in order to motivate them and increase productivity (Conway and et. al., 2016).
Unitary Perspective is based on anticipate where organisation integrated people with single
authority, values, structure, interest and objectives. Pluralistic Perspective is based on orthodoxy
in various western societies and related with view of society in organisation. This has impacted
employee welfare as staff can work on common values and interest and have single authority.
Thus, it helps in achieving goal and objectives of business.
CONCLUSION
From the above report, it can be concluded that employee relations is very important in
an organisation in order to work effectively and efficiently. When positive relation is created in
organisation then employees focus on achieving particular goal whereas when negative relation
is created then they delay work and services. There are different laws such as employment act,
equality law, health and safety in order to protect their rights. Every employees working in

enterprise should know their rights and duties and work accordingly. Thus, in order to develop
employee, effective working conditions should be provided.

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