Impact of Employee Turnover on Organizational Performance: A Case Study of Asda

RESEARCH
METHODOLOGY
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Table of Contents
Table of Contents.............................................................................................................................2
INTRODUCTION...........................................................................................................................3
LITERATURE REVIEW................................................................................................................4
RESEARCH METHODOLOGY....................................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12
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INTRODUCTION
A measurement of the number of employees who leaves an organization during a specific
period is known as employee turnover. The important task for organization is to retain their
employees for long period of time and getting the work done properly. Employee turnover is the
serious issue that arises while working and affected the organization performance negatively. It
has seen that number of employees are working at the workplace who needs motivation and
inspiration for the purpose of developing the business productivity and profitability. To improve
the knowledge about employee turnover and performance ASDA has been selected that is British
supermarket chain, headquarter in England (Puhakka, Nokelainen, and Pylväs, 2021). The
company was founded in 1949 for the purpose of selling products and services at retail prices
and maintaining higher productivity. The report is based on aim and objectives, literature review,
and research methodology that improve knowledge.
TOPIC: “To evaluating the impact of employee turnover on organizational performance in
mid a-sized grocery retail sector in UK". A case study of Asda.
Aim:
“To evaluating the impact of employee turnover on organizational performance". A
case study of Asda.
Research Objectives
 To analyse the concepts and significance of employees in retention at the workplace.
 To evaluate the causes of increasing employee turnover at the workplace.
 To identify the impacts of employee turnover on Asda's performance.
 To evaluate the different ways could be used by Asda to develop organizational
performance.
Research Questions
 What is the concept and significance of employees in retention at the workplace?
 What are the causes of increasing employee turnover at the workplace?
 What is the impact of employee turnover on Asda's performance?
 What are the different ways could be used by Asda to develop organizational
performance?
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LITERATURE REVIEW
To analyse the concepts and significance of employees in retention at the workplace.
As per opinion of Dwesini (2019), Employees are assets of an organization who contributes
to working and goals decided by management for the purpose of developing organizational
performance. Without the support of employees, it becomes difficult for management to operate
the business and take challenges as no work could be done perfectly. The goal of an organization
is to keep talented employees and reducing turnover by fostering a positive workplace to
promote engagement and attaining competitive benefits. For organization, it is needed to have
skilled and talented employees who show their interest in each function and supports to increase
organizational performance. In relation to ASDA, employee retention is important as it helps to
save a company from productivity losses and managing higher performance. High retention
workplaces tend to employ more engaged workers and getting the work done properly. This also
helps to improve the customer relationships, and teams that have time to be more productive.
The management of selected company decides the goals and follows motivation theory which
can help to keep staff for a long period of time and develop organizational productivity.
To evaluate the causes of increasing employee turnover at the workplace.
According to Ozkeser (2019), In business organization when employees are not satisfied
and feel uncomfortable then decision to leave made by them is considered employee turnover.
The different causes of increasing employee turnover are defined below:
Rude behaviour – In the studies it has seen that indignities hurt productivity where good
employees make decision to quit. Rudeness, backbiting, playing favourites, retaliation, and
fixing blame are the reason of employee turnover that arises while working. In relation to ASDA,
employees feel rudely behaviour and backbiting from the side of employer that affects the
organizational performance and increases employee turnover.
Work life imbalance – When there is economic pressure, company demand those people
who could work of more than two staff that creates work life imbalance. In having work burden,
employees are emphasized to choose between personal life and work life. In relation to ASDA,
having work life imbalance can create the challenges of retaining employees. Thus, employee’s
turnover increases at the workplace in case of work life imbalance.
Lack of training and development – Whenever new technology and services are
launched by management then needs to provide the training and development to staff which can
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