Statement of Work for ERP Implementation in ACA Health Organization

1
Assessment 1 – Statement of Work
Statement of Work – ERP implementation
This statement of work document is prepared for the ERP implementation solution in ACA
Health organization. It is different from statement of work document for an exhaustive IT
deployment project because it shall deals with only installation, development and
configuration aspects of project. It shall not include major elements of IT projects as defined
in the PMBok principles guide. Hence, this document does not include cost management, risk
management, human resource management, integration and quality management. The
Statement of Work (SOW) does not work on any business problem. However, it will assume
that mentioned organization needs to implement ERP solution.
Services
ERP implementation solution shall install and configure the ERP software on specific ACA
Health organizations’ server and also provide configuration of systems in all its associated
locations. ABC consultancy will be identifying the requirements of the organization for ERP
implementation which is under the scope of work. It will include the timeline of the
implementation and configurations in the locations where it would be deployed (Field &
Keller, 2015).
Deliverables
Plan of installation – After having exhaustive planning session conducted at organization
site by ABC and discussion happened during this session, ABC will prepare an installation
plan on the basis of requirements of ACA Health, Project manager will be responsible for
this planning document after having a discussion with the director of ACA Health.
Implementation preparation – After reviewing the installation plan, next step would to
check for the file sets and partitions which would be required as per this plan. All firewalls
and security settings shall be reviewed to figure out the presence of any blocked ports. These
ports may be required to be open before installation. In order to start installation, security and
procurement heads need to arrange for necessary security and implementation provisions. All
this preparation shall be conducted o the basis of installation plan designed for ACA Health
(Kerzner, 2001).
Solution customization – On the basis of requirements identified, the ERP software needs to
be customized to prepare exact solution for the organization. And then, developers will be

2
Assessment 1 – Statement of Work
recruited and involved in the customization of ERP software for ACA Health (Welsh &
Black, 2010).
Customized solution testing – Unit testing and application testing will be conducted to test
the customized solution. These techniques shall be used to check whether the prepared
solution meets the requirements of ACA Health. The testing shall be done by few users
selected from end-user groups and management of ACA Health. All the identified bugs will
be documented and sent to the developers for resolution (Spinner, 1997).
Solution installation and configuration – The identified and required file sets will be
configured and installed on the server. This activity would be conducted by the operational
team. After this, all the installation details will be put in the document along with instruction
set of configuration. It shall be performed by IT manager and project manager will prepare
configuration document.
Period of Performance
The entire project shall be done in 6 months. Resources shall work from Monday to Friday
from 9 am to 6pm. The schedule is mentioned below:
Start Date Item Time in
Hours
Role Responsibility
1st August
2018
Project first
meeting
4 hours Project
manager
Discussion over:
 Deliverables
 Identify the roles and
responsibilities of
project members.
2nd August
2018
Time
schedule
3 hours Project
Manager
Preparation of project plan
along with timeline for ERP
system.
3rd August
2018 – 13th
August 2018
Availability
of hardware
7 days Procurement
manager (IT)
 Get bids for hardware
 Select best bid;
 Get hardware as per the
requirements
 Testing of hardware
 Installation in the
organization
14th August
2018 to 20th
Business
process
6 Days ERP
Consultant
 Get understanding of
business process of the

3
Assessment 1 – Statement of Work
August 2018 analysis of
organization
organization
 Convert business
process into requirement
specification.
21st August
2018 to 2nd
Sept 2018
Technical
requirements
8 Days ERP
Designer
 Conversion of
functional requirements
into technical
requirements.
 Prepare documents of all
requirements and
processes
 Prepare model for ERP
software.
3rd Sept 2018
to 20th Oct
2018
Development
of
customized
solution
40 days Developers Coding of ERP software
21st Nov to
25th Nov
2018
Testing 5 days Testers Unit testing and application
testing
26th Nov to
30th Nov
2018
Initialization 4 days DBA Database creation and execution
of scripts.
1st Dec to 5th
Dec 2018
ERP
Installation
and
Configuration
5 days Configuration
IT Manager
(Villarroel,
Rayo,
Loughlin, &
Nguyen,
2007)
 Install ERP solution
 Configure ERP solution
6th Dec to
31st Dec
2018
Migration of
data
14 days IT Manager  Obtain old data
 Place old data into new
system
Payment Schedule
55% payment shall be paid before starting the project and rest of the payment will be paid on
monthly basis (O’Donnell, 2017).
Sub-contractors
Following are 2 sub-contractors required for development of ERP solution: