This presentation discusses the benefits, models, strategies, tools, and policies for continuous improvement in stakeholder and account management. It covers topics such as reducing errors, enhancing adaptability, increasing productivity, improving customer satisfaction, and implementing performance management and knowledge management. The presentation also explores continuous improvement models like Six Sigma and Total Quality Management, as well as tools like root cause analysis, plan-do-check-act cycle, intranet survey, and feedback form. Additionally, it discusses staff involvement, communication strategies, monitoring and coaching, and a continuous improvement policy for EOfficeWorx.
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